Manage a POP3 or IMAP Email Account on Samsung Galaxy Note 3

Edited by Leomar Umpad, Anonymous, Lynn, Eng and 20 others

Contents
This is part of the VisiHow series on how to use the Samsung Galaxy Note3. You can visit the main reference of the article on how to Use Samsung Galaxy Note 3 for a full list of Note3 VisiHow Articles

One of the main differences between a Smartphone and a basic phone is the ability to do other tasks beyond the normal functions of a traditional phone. As one of 2013's best Smartphones, Samsung Galaxy Note3 has a lot to offer. One of them is email capability. Setting up an email account on Samsung Galaxy Note3 is easy. However, for the uninitiated and those new to the Android operating system, the process can be a little bit confusing. This article aims to discuss ways to set-up an email account on your Samsung Galaxy Note3.

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How to Set up POP and IMAP Email on Samsung Galaxy Note3

The following procedures will guide you through setting up POP and IMAP Email on your Samsung Galaxy Note3:

  1. 1
    Get to Samsung Galaxy Note3 Home screen.
    You can get to your Home screen by pressing your home button once (center key) or tapping on the Back Key a few times until it will take you to the Home screen.
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  2. 2
    Touch the lower-right Menu button.
    Tap on the lower-left soft button on your phone to open up the Menu options.
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  3. 3
    Touch on Settings.
    From the list of available options, tap on Settings.
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  4. 4
    Touch on the General tab.
    From the Settings Menu, tap on the General tab on the extreme right of your phone's screen.
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  5. 5
    Touch on Accounts.
    From the Settings Menu, tap on the General tab on the extreme right side of your phone's screen.
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  6. 6
    Touch on Add Account.
    From the Account Settings, tap on the Add Account Button to add a new email account.
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  7. 7
    Touch Email.
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  8. 8
    Enter your email address and password in the required fields.
    Enter the email address and the password to the required fields. IF you are having a hard time entering the password, tap on Show Password option to see the characters while you are typing them.
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  9. 9
    Touch the Next button.
    After entering the correct email address and password, tap on the Next button on the lower-right part of the screen.
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  10. 10
    Wait for the device to automatically set up the process for you.
    Most popular email providers are supported with the automatic set-up.
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  11. 11
    If your email provider does not support the automatic set-up, you may manually perform the setup and provide the necessary details.
    The next step will guide you through - how to manually set up an email account on your Samsung Galaxy Note3.  
    1. Choose the type of email account you have. Since you will be setting up a POP3 account or IMAP account, tap on any of the corresponding buttons.
      You will be asked for the type of account. Choose from POP3 account, IMAP account, or Microsoft Exchange Activesync.
    2. Fill up the incoming server settings page with the right details. You will be asked for the following details:
      Fillup the incoming server settings page with the correct settings for your phone.
       
      1. Username - This is usually your whole email address (i.e. yomar@VisiHow.com). Take note: Some providers only require the username and not the whole email address (yomar). Check to see what applies in your case.
      2. Password - Enter the password of your email address.
      3. POP3 server - Enter the POP3 Server of your email provider. If you are not sure about this, you can contact them and ask for details on this. Also, you can try any of the available options to see what works with you.
      4. Security Type' - Enter your server's security type. If you are not sure about this, you can contact them and ask for details on this. You can also try any of the available options to see what works with you.
      5. Port - Enter your email provider's incoming server port. If you are not sure about this, you can contact them and ask for details on this.
      6. Delete Email from Server - Choose an option for when the email application should delete emails from the server.
    3. Tap on the Next button.
      After filling up with the correct details, tap on the Next button on the middle-lower part of your device's screen.
    4. Wait for the application to detect the incoming connections based on the details you entered above. If there is no problem with the details, you will be taken to the Outgoing Server Settings. If there is a problem with any of the details entered, you will be prompted to the Edit details. Correct what needs to be amended and tap on the Next button again.
    5. On Outgoing server settings, fill in the following tabs with the right details.
      Fillup the outgoing server settings page with the correct settings for your phone.
       
      1. SMTP Server - Enter the SMTP Server of your email provider. If you are not sure about this, you can contact them and ask for details on this. You can try any of the available options to see what works with you.
      2. Security Type' - Enter your server's security type. If you are not sure about this, you can contact them and ask for details on this. You can also try any of the available options to see what works with you.
      3. Port - Enter your email provider's outgoing server port. If you are not sure about this, you can contact them and ask for details on this.
      4. Require Sign-In - If your email provider requires sign-in for outgoing server settings, then tap on the checkbox to put a mark on it, otherwise, leave it blank.
      5. Username - Is usually your whole email address (i.e. yomar@VisiHow.com). Take note some providers only require the username and not the whole email address (yomar). Check what applies with your case.
      6. Password - Enter the password of your email address.
    6. Tap on the Next button.
      After filling in the correct details, tap on the Next button on the middle-lower part of your device's screen.
    7. Wait for the application to detect the outgoing connections based on the details you entered above. If there is no problem with the details, you will be taken to the Account Options. If there is a problem with any details entered, you will be prompted to Edit details. Correct what needs to be amended and tap on the Next button again.
    8. On Account Options, choose your preferred syncing options:
      The account options page shows you some syncing options.
       
      1. Sync Schedule - Choose your desired time interval for the device to sync with the mail servers.
      2. Peak Schedule - Choose the Peak schedule that you think emails will be at their peak.
      3. Sync Email - Check this button to Sync email as soon as you tap on the Next button.
      4. Notify Me When Email Arrives Check this button if you want your device to give notifications every time an email arrives.
    9. Tap on the Next button.
      After choosing your preferred syncing options, tap on the Next button on the middle-lower part of your device's screen.
    10. You will now be taken to the Set up email page. Fill in the required details:
      Enter the name for newly set-up email.
    11. Give this account a name (Optional) Allows you to put a name on the recently set up email account. This can be important if you plan to set up more than one email account on your device.
    12. Your name (Displayed on outgoing message) Allows you to put your name on the emails you send. This will be the same name that will appear on all your outgoing messages.
    13. Tap on the Next button.
      After choosing the preferred name, tap on the Done button.
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  12. 12
    You have learned how to set-up an email account on your Samsung Galaxy Note3.
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How to Edit Account Settings on Samsung Galaxy Note3

Once you have set up the email account on your Samsung Galaxy Note3, you can change the settings by following the procedures below:

  1. 1
    Get to Samsung Galaxy Note3 Home screen.
    You can get to your Home screen by pressing on your home button once (center key) or tapping on the Back Key a few times until it takes you to the Home screen.
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  2. 2
    From the Home screen, tap on the Apps icon.
    Tap on the Apps icon on the lower-right part of the screen to be able to see all installed applications on your device.
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  3. 3
    From the list of accounts, tap on Email.
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  4. 4
    Once you are in the Email application, tap on Menu.
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  5. 5
    From Menu, tap on Settings.
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  6. 6
    Tap on the Account Name in the Account Settings.
    From settings tap on the account name that you want to edit. It is under Account settings menu.
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  7. 7
    You will then see a list of options.
    The options and their descriptions are detailed below:
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Sync Settings

Allows you to change how your phone syncs to the mail server. The following options are available:

  1. 1
    Sync Email -allows you to sync your email with the mail server.
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  2. 2
    Sync Schedule -allows you to modify the sync schedules for your phone.
    This option has the following sub-options:  
    1. Set Sync Schedule -allows you to choose the frequency of sync times for your Galaxy Note3.
    2. While Roaming -allows you to choose the behavior of Note3 while you are on roaming.
    3. Peak Schedule -allows you to set your phone to choose a specific peak schedule (busy time) and choose how it behaves during this specified schedule. Put a check mark on the box to be able to set the following:  
      1. Set Peak Schedule -allows you to choose the frequency of email checks during scheduled peak time.
      2. Peak Days -allows you to choose what days to include as part of the peak schedule.
      3. Peak Start Time -allows you to choose the starting time for the peak schedule.
      4. Peak End Time -allows you to choose the ending time for the peak schedule.
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  3. 3
    Size to Retrieve Emails -allows you to choose size of emails to retrieve when you are on your home network or on roaming.
    The following sub-options are available:  
    1. Size to Retrieve Emails -allows you to choose the size of the email that can be downloaded. This is for previewing purposes and cost-saving purposes (especially if you are on a per-byte plan). Once opened, the whole message will be downloaded.
    2. While Roaming -allows you to choose the size of emails to retrieve when you are on roaming mode. This is to allow you to save unnecessary roaming data charges.
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  4. 4
    Signature - allows you to input a signature on your messages.
    Drag the switch button to ON (colored green) to put signatures on your outgoing emails. Tap on Signature to create or edit your signature.
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  5. 5
    Default Account - allows you to set the currently chosen account as the default account for your outbound messages.
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  6. 6
    Password - allows you to change the saved password for your account.
    Take note that this action won't change the password of your actual email account. You will only be using this option when you change your password on your actual email and you want to update the data on your device.
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  7. 7
    'Email Notifications - allows you to receive notifications every time you receive new email messages.
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  8. 8
    Select Ringtone - allows you to choose a specific ringtone for the currently selected account.
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  9. 9
    Vibrate - allows the device to vibrate when you receive a new message.
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  10. 10
    More Settings - allows you to access additional settings for your email account.
    The following sub-options are available:  
    1. Account Name - allows you to change the display name of your email account on the email application.
    2. Your Name - allows you to change your name displayed on your outbound messages.
    3. Always CC/BCC Myself - allows you to send a copy of your email to your own email address.
    4. Show Images - allows you to show images when viewing email messages. If you want to save on data charges, it is recommended that you do not turn on this feature.
    5. Security Options - allows you to set the security options for your emails.
    6. Number of Emails to Load - allows you to choose the number of emails that your device can download.
    7. Auto Download Attachments - allows you to set your device to automatically download files and attachments every time it is connected to a wireless network.
    8. Auto Resend Times - allows you to choose the maximum number of times that your phone will try to resend a failed message.
    9. Incoming Settings - allows you to change the details of your saved incoming server.
    10. Outgoing Settings - allows you to change the details of your saved outgoing server.
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General Settings

General settings are settings that affect all the email accounts on your device:

  1. 1
    Display - allows you to change display options for all your email accounts.
    It has the following sub-options.  
    1. Auto Fit Content - allows you to adjust your email messages so they fit the screen.
    2. Message Preview Line - allows you to choose the number of preview lines for your emails.
    3. Title Line in List - allows you to choose what to display as the title in your mail list. You can opt to have the Subject or the Sender shown.
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  2. 2
    Composing and Sending - allows you to change the composing and sending options of your email accounts.
    The following options are available:  
    1. Quick Responses - allows you to create a set of short message templates so you can quickly respond to emails when there is a need to.
    2. Default Image Size - allows you to change the default size of the images displayed. You can choose to have the original size, 70 percent of the original size, 30 percent of the original size, and 10 percent of the original size, or to always ask every time a message with an image is received.
    3. Delay Email Sending - allows you to put a delay before a mail will be sent. This is to avoid accidental sending of emails. You can set the delay from 3-30 seconds.
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  3. 3
    Auto-Advance - allows you to set your email accounts to do an action after you delete a message.
    You can opt to go to the Next Email, Previous Email, or Email List after you delete a message.
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  4. 4
    Confirm Deletions - allows you to set your device to prompt a confirmation message before you can completely delete a message.
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  5. 5
    Priority Sender Settings - allows you to set priority senders and some actions when you receive messages from a priority sender.
    The following are the sub-options:  
    1. Priority senders - allows you to add email contacts as priority senders. These contacts will be automatically added to your list of priority senders.
    2. Set as the Default Folder - allows you to set the priority inbox to show every time you open the email application.
    3. Email Notifications - allows for a notification icon to appear on the notification panel and status bar every time you receive a message from a priority sender.
    4. Select Ringtone - allows you to assign a customized ringtone when you receive messages from priority senders.
    5. Vibrate - allows your device to vibrate when you receive messages from priority senders.
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  6. 6
    Spam Addresses - allows you to add specific email addresses or domains that you consider spam-senders.
    This way, email addresses and domains on this list will directly be tagged as spam.
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  7. 7
    Rules for Filtering - allows you to create filters based on your preferred conditions and rules for all incoming email messages.
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  8. 8
    Split View Mode - allows you to set your device into a split-view mode every time you hold it on a landscape orientation.
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How to Add an Email Account on Samsung Galaxy Note3

You can add a new email account to the Email application on your Samsung Galaxy Note3. Follow the procedures below to add a new email account:

  1. 1
    Get to Samsung Galaxy Note3 Home screen.
    You can get to your Home screen by pressing on your home button once (center key) or tapping on the Back Key a few times until it will take you to the Home screen.
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  2. 2
    From the Home screen, tap on the Apps icon.
    Tap on the Apps icon on the lower-right part of the screen to be able to see all installed applications on your device.
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  3. 3
    From the list of accounts, tap on Email.
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  4. 4
    Once you are in the Email application, tap on Menu.
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  5. 5
    From Menu, tap on Settings.
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  6. 6
    From Settings, tap on Add Account
    From the Account Settings, tap on the Add Account button to add a new email account.
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  7. 7
    Follow the procedures in the first section on how to add a POP/IMAP email address.
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  8. 8
    You have just learned how to add an email account on your Samsung Galaxy Note3.
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How to Add or Remove Account on Samsung Galaxy Note3

You can remove an email account from the Email application on your Samsung Galaxy Note3. Follow the procedures below to remove an email account:

  1. 1
    Get to Samsung Galaxy Note3 Home Screen.
    You can get to your Home screen by pressing on your home button once (center key) or tapping on the Back Key a few times until it will take you to the Home screen.
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  2. 2
    Touch the lower-right Menu button.
    Tap on the lower-left soft button on your phone to open up the Menu options.
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  3. 3
    Touch on Settings.
    From the list of available options, tap on Settings.
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  4. 4
    Touch on the General tab.
    From the Settings Menu, tap on the General tab on the extreme right side of your phone's screen.
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  5. 5
    Touch on Accounts.
    From the Settings Menu, tap on the General tab on the extreme right side of your phone's screen.
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  6. 6
    Touch Email
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  7. 7
    Touch on the account name that you want to delete.
    A list of available accounts will be shown. Tap on the desired account to open its Sync settings options.
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  8. 8
    Touch on Remove Account.
    Tap on the Remove Account button on the lower-right part of your screen to remove the account.
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  9. 9
    Confirm account removal by tapping on Remove Account.
    Tap on the Remove account button on the lower-right part of your screen to remove the account.
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  10. 10
    You have successfully learned how to remove an email account from the Email application on your Samsung Galaxy Note3.
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Questions and Answers

I am having trouble setting email up on my Galaxy Note3. I set it up with IMAP, my Laptop is POP3, can I change the phone to POP3 and how?

How do I change from IMAP to POP3 on my phone? Will this still sync with my Laptop and will emails go to both?

Apparently, you want to synchronize your email account and want emails on your PC to show on your phone as well. The trouble here is there are two different operating systems. What shows on a Windows email inbox, doesn't show on an Android inbox. Hence, what you send from your PC will only show on the PC. You can definitely change from IMAP to POP3, but for that, you will have to reset your account and select POP3 after you have added your account. However, you still might not be able to see all the emails on the phone as well as on the PC.

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See more questions like this: Setting up email on my new Blackberry PRIV?

Can't sync my Note3 with email.

As per above. you can do anything to help me?

For your issue, you can do the following:

  • Go to settings.
  • Tap accounts.
  • Open the email or active sync.
  • Under the accounts, choose your account.
  • Tick the "Sync Email" box on both email and ActiveSync.

I keep getting an error when trying to set up my corporate email on my cell.

Authentication error - is all it says

Login to your email on the PC. Go into Settings and see if you have 2 Step Verification enabled. This is the most common reason for email failing to authenticate when you set it up on a new device.

See more questions like this: When I set up the incoming pop it gives me error unable to connect to email server to verify your account information?

Trying to add Gmail account following full reset and saying authentication failed?

Trying to add Gmail account following full reset and saying authentication failed. I have tried to follow 2 step verification but still coming back with same error. Help!!!. I have tried: 2 Step verification process. I think it was caused by: Reset ROM

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Disable the 2 Step from the PC on your Google Account. The WiFi needs to be active on your cellphone for this to work when you sync your phone again. Turn off the device. Wait for it to reboot then in about 20 minutes try again. Your Google Account should have synced by then. You can also bypass Google on your device by going to YouTube and putting your device name and bypass Google FRP.

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See more questions like this: No manual set up on email as authentication failed so won't let me set up?

Hello, I actually have a Samsung Galaxy Note4, but have 2 emails, both with the same password and email. One is Exchange and one in Microsoft Outlook.

Hello, I actually have a Samsung Galaxy Note4, but have 2 emails, both with same password and email. One is Exchange and the other is Microsoft Outlook. I don't know how to get around error message which is preventing me from adding my 2nd account. Company setup this way, but Galaxy Note4 prevents me from setting up 2 accounts with same email address. One is for internal Exchange account and one is for external account Outlook. I have tried: Verizon helped me setup Exchange first but was unable to setup the 2nd account. I have tried inputting fake email to start the Outlook account, but keeps coming up with the same error message

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Here are some suggested solutions:

  1. 1
    Check your Outlook Account to see if it is set to Offline.
    This would cause the error.
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  2. 2
    Find out from your office exchange administrator if your Exchange for work is on an encrypted server.
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  3. 3
    There is more than one way to merge an Exchange Account.
    Go through Microsoft's Suggestions and try to configure these ways.
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See more questions like this: Setting up email in Samsung Galaxy Note2 Neo?

I am a new Android user. How do I get a Note3 to delete messages from the Yahoo server?

I am a new Android user. How do I get a Note3 to delete messages from the Yahoo server?

Your Note3 email needs to be set as IMAP:

  1. 1
    Go to your Note3's General Settings.
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  2. 2
    Select Email and then Accounts.
    Delete the Yahoo account.
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  3. 3
    Re-enter the Yahoo account with User Name and Password.
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  4. 4
    Now set the configuration of the Yahoo Account to Manual and POP3.
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  5. 5
    Go to the next step and new window.
    On the bottom of this screen, there is an option to choose between Delete to Server and Never. Select Delete from Server.
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Could you please tell me about Incoming Settings.

There are IMAP server, Security type, Port and IMAP path prefix fields. I don't know how to get this information. Thanks. I have tried: I don't know anything. I think it was caused by: I don't know anything.

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Incoming is IMAP. Port is for Outgoing. You need to configure the email to the port settings of that specific account such as Gmail or Outlook. These will be posted for you in a search on setting up IMAP for (Gmail or Outlook, for instance) IMAP account.

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I want to circumvent this field and go to the simpler way as I cannot get the required server name and so forth?

How can I do this? As this POP3 did not show up when I set up my first email address.

The simplest way is to just use your email provider's app for Android. Within these apps are Settings that you can configure how you want your email displayed and notified. The server name's and other information are built into the app.

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Trying to install my company's email on my phone and it keeps saying error.

I am doing everything correctly and have double checked and triple checked all settings

Check the 2 Step Verification. Also, since it is a company email the server could be encrypted and the IT department where you work should help you set it up if this is the case. If you have Microsoft for your company email, you can Contact Support and they will help you configure your email account on the device.

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How do you know what kind of email account you have?

I am trying to set up my university email on my Note3 phone is asking what type of account. POP3, IMAP or Microsoft exchange Activesync

Most accounts are IMAP supported. Contact your University IT to see how you should configure the email but my guess is that it will be IMAP.

Gmail settings on Android on AT&T?

I recently changed my router and although my email is working fine on my laptop, my email on my Samsung phone is not syncing while it is on my network. I need to check the settings on the Gmail account on the phone. How?

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Google Support has created a webpage to explain what you can do in your Gmail app settings. To get to setting you will tap the three lines at the top of the screen. From there you can configure the server settings. You can also force a manual sync which will update the changes made online from a PC.

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See more questions like this: How to set incoming server setting for Gmail?

Deleted email messages keep coming back.

When I delete email messages, they return to my inbox after deletion

  1. 1
    Open the Email application.
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  2. 2
    Go to the inbox folder.
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  3. 3
    Press the menu button or tap on the triple-dot or triple-line icon.
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  4. 4
    Tap on "Settings".
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  5. 5
    (Optional) tap on your e-mail account.
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  6. 6
    Tap on "Incoming Settings", "Incoming Server", or "Incoming Server Settings".
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  7. 7
    Tap on the option in the "Delete email from server" drop-down menu.
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  8. 8
    Select anything other than "Never".
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  9. 9
    Tap on "Done".
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If you use another e-mail application, then follow similar procedures to locate and enable deletion.

Error message keeps popping up every time it syncs?

Keep getting error message from the built in email app for my Samsung Galaxy prime. it trying to sync with Yahoo that I have attached to it. Yahoo had some security change this morning and my mobile won't work yet I can still log directly into Yahoo from desktop. afraid to remove the account for fear of losing all the data in it on my phone

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If you remove the Yahoo app and email from your phone, you will not lose all data. You can always sync the data again. Remove the account and set it back up again. Make sure from the PC that you do not have 2 Step verification enabled for the Yahoo email. Whenever there is a security breach with an email, it can take up to 24 hours before things start working again. Sometimes you need to update an app or reconfigure the email from scratch on a device.

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Switching synced Outlook calendar for another Outlook calendar.

I have 2 MSE calendars. The calendar that my internal Note2 calendar was originally set up with, and a newer one that is my main one now. How can I get my internal phone calendar to sync in my newer Outlook calendar and not the original one anymore?

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Code Two Folder Sync is a free plug-in for Microsoft that allows you to combine both calendars into one. There is an Overlay option on the PC version of Outlook that would also sync with your Outlook Calendar on the phone. To use this go to your Outlook account on the PC and then Settings>View>Option Group>Arrangement>Overlay. This will combine both calendars.

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See more questions like this: Forgot the password of Outlook Lumia 720?

Want to setup POP3 mail account on my Samsung S6.

I am putting mail.companyname.com port no 37 on incoming. For outgoing I am using mail.mycompanyname.com port 587 for SMTP. It is not working. Please guide me.

Your email probably has 2 Step verification enabled if you are positive these are the correct email ports for incoming and outgoing servers. Test by using your email accounts app. See if you can set that up and the email work. Then you can go in and see which ports they are using from the app settings.

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WiFi is not connecting on my Samsung J7. Please help?

WiFi is not connecting on my Samsung J7. Please help

  1. 1
    Type in *#0011# on your J7's dial pad.
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  2. 2
    A menu will appear and you will select the three dots in the top right-hand corner of the screen.
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  3. 3
    From the overlay menu, choose WiFi.
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  4. 4
    Find WiFi Power Saving Mode from the list and select it to OFF.
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Mobile phone - when adding accounts to my mobile phone the Next button is grayed out?

How do I tap the next or manual setup button if they are grayed out?. I have tried: Entered username and password for the account. I think it was caused by: Email function not enabled?

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I did follow your instruction, still not working?

Still have the message Authentication failed

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Categories : How To Use Samsung Galaxy Note 3

Recent edits by: VisiHow, Nuance, taat156

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