Edited by GKG, Eng, Maria, omega10303 and 2 others
Questions and Answers
How can I reset my personal l PASSCODE?
I forgot my personal passcode on my phone how can I reset it **
There is no way to reset your passcode if you have forgotten it unless you go through Samsung Find My Mobile or use your Google Account to sign into the phone and then from there disable the lock and go back into Settings to select Clear Credentials. This should delete the passcode but you will also want to put your phone into Recovery Mode and select Wipe Cache Partition and then Wipe Dalvik Cache. This would completely delete any security data but not delete pictures, images etc. Do not reset your passcode through Google because your device will be suspended for 72 hours as an anti-theft measure.
I have locked myself out of my Samsung Galaxy S5 on last attempt before all gets wiped out help?
Can I get in without losing all data. I have tried: I tried to get in from an unblock pin from my account and did not work. I think it was caused by: I forgot my pin
You should have seen the prompt by now to use your Google Account. At this point, use Samsung's Find My Mobile to remotely unlock the device. You can change your pin through Samsung Find My Mobile but it sometimes takes several attempts before it works. Reboot your phone each time to see if Samsung syncs the new password before you try again.
More questions and answers on this topic can be found here: I only have one attempt remaining before my phone factory resets. I cannot for the life of me remember my pin. Is there anything I can do
Categories : All About Samsung Galaxy S5
Recent edits by: Alma, omega10303, Maria