Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by throjimbo90, Anonymous, Calob Horton, Roysworth and 5 others

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Questions and Answers

Is there a way to reset a Samsung Galaxy Note3 without the screen?

My LED/LCD display broke and the display does not turn on. I want to reformat the device before I send it away to who knows where to have them "recycle" or fix it and sell it again.

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When Samsung takes your device in to replace it, the technicians wipe your phone and take out the memory and throw it away to make sure that your data is completely secure. However, there are always exceptions to this rule; this is why you always want to wipe your own phone before you send it anywhere for repairs or replacements. It's better to be safe than sorry, as the saying goes. Since your screen is broken, you will have to follow the instructions below very carefully to reset your phone:

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  • Turn your phone off. Make sure it's fully charged. Keep it plugged in.
  • Press the Home, Volume Up, and Power buttons.
  • Release the Power button when you feel a vibration.
  • Wait for 5 seconds, then release all buttons.
  • Press the Volume Down button 3 times.
  • Press the Power button.
  • Press the Volume Down button 7 times.
  • Press the Power button.
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Your Samsung Galaxy Note3 has now been wiped. If you mess up on any of these instructions, the wipe process will not complete and your data will still be on your phone. To be absolutely sure that you followed these instructions correctly, go through them once, turn your phone off, and then go through them a second time.

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See more questions like this: My Samsung Galaxy Note3 shows up the clock and I can swipe the bar down, but the screen stays black. Factory reset does not work?

How to fix APN settings on my Galaxy Note3?

My Galaxy Note3 won't connect to network data. It's saying it cannot recognize the SIM

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Put the phone into Recovery Mode. Instead of choosing Wipe Data, select Wipe Cache Partition. Reboot your phone. Your SIM card should be recognized but go into Settings to Networks and tap the APN. This should activate it again. If your APN is still wrong, contact your cell phone provider for the correct APN settings. Some companies also list them online. T Mobile for instance, lists how to change the APN and gives the proper values for their service.

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Problem is a black screen able to see notification but when I press nothing. Have been using a interface other than touch wiz on the Note3 for 6 months no problem then all of a sudden it keeps asking me to confirm if I want to permanently use the alternate interface or just once. I select permanently. Then I go to default applications select as permanent choice to no avail. Just when I was about to give up it crashed the preferred choice. I removed the battery SIM and Memory card. Will now put back to see if that gets me back to at least the touch wiz default option?

Problem is a black screen able to see notification but when I press nothing. Have been using a interface other than touch wiz on the Note3 for 6 months no problem then all of a sudden it keeps asking me to confirm if I want to permanently use the alternate interface or just once. I select permanently. Then I go to default applications select as permanent choice to no avail. Just when I was about to give up it crashed the preferred choice. I removed the battery SIM and Memory card. Will now put back to see if that gets me back to at least the touch wiz default option

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  1. 1
    Go to your Settings.
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  2. 2
    Tap Application Manager.
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  3. 3
    You will have to swipe left to get to the All tab selection.
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  4. 4
    Scroll to the Touchwiz/other interface application.
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  5. 5
    Clear the cache and then the data.
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  6. 6
    Put your phone into Recovery Mode and then Wipe Cache Partition.
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Both interfaces should now work properly. This should also allow you to make a permanent choice. The Touchwiz may work properly now. If it fails then install new Custom ROM on the phone. If that fails then you have an internal hardware issue.

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How do I reset my phone with using my PC?

My smartphone (Samsung Galaxy Note II N7100) doesn't work properly. Problem with its display. My phone's LCD is broken but the rest of the phone works 100%. I can't do the normal steps to erase the phone because I can't interact with the menu on the screen to do so. I would like to erase everything so I can sell the phone to somebody willing to have the screen repaired.

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Follow the steps at the top of this page to reset with no screen. You may have to attempt this a few times but the phone eventually will reset without access to the screen.

The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

More questions and answers

How do I know my Samsung Note3 was completely deleted when doing a hard reset when my screen is shattered and cannot see anything?

How do I know my Samsung Note3 was completely deleted when doing a hard reset when my screen is shattered and cannot see anything?. I have tried: Hard reset. I think it was caused by: What

You will not be able to but if you performed the steps at the top of this page and the phone did not restart until after you completed the process, it is hard reset. You could try connecting to Kies to see if possibly the program will recognize your phone without the screen but if the motherboard got damaged it will not work.

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I have a Note3 with broken screen I need to wipe all data and info, how do I do it?

Broken screen and can't get to display on HDMI adapter. I have tried: Tried the wipe sequence on your page, didn't work. I think it was caused by: Broken screen

You have to use the hard button method possibly a few times before the phone recognizes what you are trying to do. It has a fail-safe mechanism so that you do not hard reset with buttons while in your pocket for example. It usually takes about three cycles all in a row.

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How do I reset my Samsung Galaxy Note4 without losing any of my pictures and personal stuff?

How can I reset it without losing my pictures, contacts, messages, and everything else. I have tried: I have tried taking out my battery and SIM card. I think it was caused by: Well I had a fingerprint on there but it stopped working and I forgot my backup password

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You should still be able to use your Google Account to login after 5 attempts with the wrong password. Then you will not have to hard reset the phone. Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data is the VisiHow page that this page is from and explains how to keep your data if you still have to hard reset the phone.

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Hi, I have forgotten the pin so can't get into my Galaxy S3 mini?

Is there a way to override pin or take data off phone on to computer. I have tried: Have tried Google but its not giving me the option to take of lock, have tried putting in different pins but its just saying try again in 30 seconds and its not giving me the option to reset the pin

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Google's Android Device Manager is not a solution to a locked pin. You have to attempt the wrong password five times and then click Forgot Password to use your Google Account login credentials. If your WiFi and data are off then this will not work. If it fails and your data is fine then it is because you have 2 step verification enabled. This can be disabled in the Google Account on the PC under Security.

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I have just bought a second hand Samsung Galaxy Note3. My Samsung Galaxy Note3 fell in water yesterday and does not work very well anymore?

I want the second hand phone to be erased of all the things it has on it. I then want to set it up for me.

First, Go into Settings. Under Accounts, you will see Google. Erase the former person's Google Account if it is still in there then add yours. Now you can hard reset the phone. If the phone will not let you erase the initial Google Account then add yours to the account and set is as primary. Go back into the phone and SYNC the account with your credentials. If the phone has Lollipop or Marshmallow as the OS it will require you to login with the last synced Google Account before the hard reset. Make sure the sync was completed before you hard reset by adding a contact or taking a photo then checking the Google Account on the PC. A proper sync would show the contact or photo you just added.

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Screen black, need the reset for factory settings, can you please help?

I need the reset for factory settings, can you please help? need the reset for factory settings, can you please help?

The top answer on this page has the button sequence to hard reset with a black screen. First, try to recover your screen if you dropped the phone for example. Take off the cover and remove the battery. Push all over the back of the phone. You may have loosened a connection. Put the battery back in and charge the phone for 15 minutes. Reboot the phone and see if your screen was recovered.

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Do you know how many hours remaining?

I'm trying in the same procedures as per mentioned in VisiHow website to restore factory, but my mobile still restoring factory since more than 5 hours, and I'm trying to restart it but when I opened it same screen is appeared again.

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Pull the battery. Also, if your phone is under 70% charged it may not hard reset. Make sure you are following the hard reset steps for your specific device. If you have a cloned version of the Galaxy then your phone may not restart with the normal Galaxy instructions.

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I want to take a full backup of my Note2 neo but my display is not working?

Suggest any steps to take a full backup of my contacts , photos , music , etc even when my display is not working

You can try connecting to Kies. This happened to me with my Note2 but Kies would not recognize my phone because the motherboard was fried. I did recover items that were synced with my Google Account such as Contacts and Photos/Videos. If you regularly synced your Google Account then it will be on the PC under your Google Accounts. Once you get a new phone, use your former Google Account and then a sync will begin and you will find items that were from the former phone.

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My Galaxy Note3 is working but its not showing, can you help me in anyway you can except opening the phone completely?

Galaxy Note3 is charging and working, but screen is not working. I have tried: Turn it on and off, charge it fully, opened the back over and put it in the sun. I think it was caused by: Overcharged, someone sat on it

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The screen is a blurry white, how to get it back to normal S3?

Installed CM security and it wanted permission so that it can not be uninstalled, now the screen is a blurry white. Unable to reset since I can't see the screen. How can I go about it?

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