Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Anonymous, Calob Horton, DebbieL, Eng and 12 others

Contents

Questions and Answers

Is it possible to enter a alternative password rather than a pin on a Samsung Galaxy S5?

Hello. I just changed my lock screen to a PIN for my fingerprint scanner and now my PIN isn't registering. Is there an alternative password option so that I don't have to do a Factory Reset?

Ad

If your fingerprint is still able to be registered, you don't have to enter your PIN. Simply swipe your finger over the Samsung Galaxy S5's fingerprint scanner to unlock your device. Once inside, you can open your phone's Settings application to change the alternate password to something that you can remember. Unfortunately, if your fingerprint is not working, you will need to perform a Factory Reset since your phone isn't accepting the PIN that you're entering. To learn how to perform a proper Factory Reset, read through and follow the steps in this great VisiHow article. When the reset is complete, be sure to set an alternate password that you remember so you don't have to perform a Factory Reset in the future if you forget it again.

Was this helpful? Yes | No | I need help

See more questions like this: How can I bypass the alternate password on my Samsung Galaxy S5

Hi, I have a Galaxy S5. I have initially set up my fingerprint to unlock my phone. However, I am stuck on the screen to unlock my phone with my alternative password which I thought I had set up but it is not taking the password. Now, I'm unable to get beyond that password screen. How do I get back to my fingerprint screen to scan my fingerprint and unlock my phone?

Hi, I have a Galaxy S5. I have initially set up my fingerprint to unlock my phone. However, I am stuck on the screen to unlock my phone with my alternative password which I thought I had set up but it is not taking the password. Now, I'm unable to get beyond that password screen. How do I get back to my fingerprint screen to scan my fingerprint and unlock my phone?

Was this helpful? Yes | No | I need help

Advertisement

If it is not taking your password that you set up then try other variations. You can also go to Samsung Find My Mobile and remotely unlock your phone. This assumes that you have set up a Samsung account in the past. Make sure if you do this that you keep your phone screen lit as it usually goes into sleep mode when locked to black screen.

Was this helpful? Yes | No | I need help

See more questions like this: Hello, Samsung Galaxy S5 is having problem to read my fingerprint. Have already restarted power off / on, still the same problem

Android Device Manager isn't remotely locking phone and I forgot my alternative password so can't get into my S5?

Android Device Manager isn't remotely locking phone and I forgot my alternative password so can't get into my S5

Advertisement

Android Device Manager decided to shut down its remote unlocking service owing to some security problems. Your other choice is the Samsung account. Log on to Find My Mobile with your Samsung credentials. Make sure that your smartphone has been selected on the next screen. Then, expand "Protect my device". Click "Unlock my screen". Click "Unlock". Reboot your smartphone if needed.

Was this helpful? Yes | No | I need help

The last resort is resetting the smartphone to the factory settings. You can see our tutorial for that.

I can't remember my alternative password and the fingerprint scan feature is gone?

How do I get the fingerprint scanner back on my phone? I don't remember my password and the screen is stuck on the alternate password entry screen.

Use your Google Account when you see the option. You can also use the Samsung Find My Mobile. In the future, write down your backup pin and keep it somewhere that you will remember. You also can try variations of numbers to see if you come up with the right backup pin. Start with birthday or ATM pincodes.

Was this helpful? Yes | No | I need help

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

More questions and answers

How can I get into my locked Galaxy SG5 if the screen is unresponsive?

My screen went black and I can't swipe anything when it boots up and therefore can't recover any of the data from it via my computer

You can try Samsung Find My Mobile but if the screen is damaged, it will be tough to know if it worked. Also, because it is locked, you will not be able to connect to your PC as a security feature because of USB debugging.

Was this helpful? Yes | No | I need help

I have forgotten my PIN to unlock screen Samsung Galaxy S5?

If I type in password it says wrong password, if I do 5 times it says I must wait until 5 seconds to re-enter, I can not remember the password at all, asking if there is any other option I can unlock it

Was this helpful? Yes | No | I need help

Using your Google account is the easiest and fastest way to unlock your GS5. This method requires an Internet connection. Therefore, if your phone is connected to the Internet, you can follow the steps below to unlock it:

Was this helpful? Yes | No | I need help

  1. 1
    On your lock screen, tap on the 'Forgot password?' option.
    Was this step helpful? Yes | No | I need help

  2. 2
    Enter your Google email address and password.
    Was this step helpful? Yes | No | I need help

  3. 3
    Once you enter your information correctly, you can follow the Google steps to unlock your phone.
    Was this step helpful? Yes | No | I need help

  4. 4
    When the Google instructions are completed, you can enter a new password for your Galaxy S5.
    Was this step helpful? Yes | No | I need help

  5. 5
    Your phone is now unlocked.
    Was this step helpful? Yes | No | I need help

Alternatively, if your phone is not connected to the Internet or if you're not able to access your Google account, the best option will be to Hard Reset it. If you want to Hard Reset your phone, you should backup any files you can before starting the process.

Was this helpful? Yes | No | I need help

In order to try other methods to unlock your device, read our other VisiHow article on how to unlock an Android device in case of a forgotten password.

Problem opening my screen on S5?

My Galaxy S5 is stuck on the alternative password, which I have forgot. How can I get back to the fingerprint scanner?

Pull the battery and connect your charger. Wait for some time then put the battery back in. During this time, it would be a good idea to clean your screen with rubbing alcohol. Even when you wipe your screen with a cloth on a regular basis you are not removing oils and debris. This causes the scanner to malfunction.

Was this helpful? Yes | No | I need help

I set up a password to unlock my phone, now I don't want to use it, I prefer to use the pattern unlock/lock feature but I am unable to reset my phone to this feature?

Can you please tell me a way to do this without losing all of my data

The 4 digit number lock overrides all other locks. Switch to that and then a pattern if you really want a pattern. If you still can't set up a lock you will need to go into Settings and then Security and Clear Credentials. If it is greyed out then put your phone into Recovery but select Wipe Cache Partition and then Wipe Dalvik Cache. This should wipe the security without all of your other data.

Was this helpful? Yes | No | I need help

My phone can't boot beyond login screen?

My phone can't boot beyond login screen

There are many reasons to be stuck in a boot loop. Some are simple and can be solved by removing your battery and connecting to the charger for one hour while others require sending your phone to be repaired.

Was this helpful? Yes | No | I need help

I have a Samsung Galaxy S5, it had biometric fingerprint authentication enabled?

Now the screen reflects the keypad and the alternative password option only, I don't know the alternative password. I have removed SIM and restarted phone etc. to no avail

Removing the SIM probably tripped your anti-theft and this means that you will need to install all new firmware on the phone. If it is not asking for the Privacy Protection password, you still have a chance to unlock the phone using Samsung's Find My Mobile.

Was this helpful? Yes | No | I need help

My son locked himself out of his S5 and I do not want to wipe it clean, is there another way to re-open it?

Unlock without wiping clean and I do not want to complete a mass reset

You have two options:

  • Using the Google Account last synced with the device.
  • Trying to see if Samsung's Find My Mobile can unlock the device.

I bought the Samsung S5 not from a store, but privately. It needs Samsung ID to go to screen which I don't know. HELP ME?

Need Samsung ID to go to screen which I don't know. HELP ME

You can get past this by first putting your phone into Recovery Mode and Wiping Cache Partition/Dalvik Cache. At this point, you should be able to install new firmware for your device. You may still have to perform a hard reset and then do it. The reactivation code is a newer Samsung Security feature just like how you need the last synced Google Account to the phone as well.

Was this helpful? Yes | No | I need help

Alternative password locked, can't access with ADM?

Phone seems to be locked on alternative password request. my alternative password doesn't seem to be correct and tried every password I can think of. ADM has acknowledged the device is already locked and won't send new password

Was this helpful? Yes | No | I need help

This is because they no longer send a password with new security you now would use your Google Account but on the phone itself and not the computer.

My screen is locked and I am not able to use the Android device manager to unlock it. The ADM keeps taking me in a loop. I was informed by T-Mobile that the ADM does not actually support the Galaxy S5. I do not want to do a Factory Reset of my phone. I also can not use the Screen Lock Bypass app available in the app store. Can you help?

Please help me get my Galaxy S5 screen unlocked

Samsung Find My Mobile now supports the Samsung phones instead of Google Android Device Manager. Use them to unlock your phone.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.




Daniel
Featured Author
69 Articles Started
2,601 Article Edits
24,290 Points
Daniel is a featured author with VisiHow. Daniel has achieved the level of "Lieutenant" with 24,290 points. Daniel has started 69 articles (including this one) and has also made 2,601 article edits. 17,578 people have read Daniel's article contributions.
Daniel's Message Board
Daniel: Hi, my name is Daniel.
Daniel: Can I help you with your problem about "Is it possible to enter a alternative password rather than a pin on Samsung Galaxy 5s"?
 

Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: VisiHow, Rosalind, MsBarbs

Share this Article:

Thanks to all authors for creating a page that has been read 1,839 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No