Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by Calob Horton, munnmohamed, Eng, gideeobeng and 14 others

Questions and Answers

I want to reset my Samsung Galaxy S3 mobile without losing the data?

I've tried to backup the data by connecting my mobile to a computer and backup the data, but the files in the mobile are not view-able. Please help.


Simply plugging your Samsung Galaxy S3 into your PC will not work. You will need to download Samsung Kies to view, transfer, and backup your phone's files. Samsung Kies is an application that will install the necessary drivers to allow your device to connect to your phone and back its files up onto your computer. Click here to download Samsung Kies. Note: Samsung Kies 3 is for newer phones and is not compatible with your Samsung Galaxy S3. Once the application has downloaded and installed, plug your device into your computer and follow the onscreen instructions to backup your phone's data so you don't lose it when you perform a Factory Reset, which you can learn how to do at this great VisiHow here.

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See more questions like this: Samsung S2 Encryption Failed and cannot do anything with my phone

Unlock Samsung ٍ6 without deleting any information?

My brother died and his phone has a fingerprint unlock on it and we need information out of his phone but can't get into it without wiping any data on his Samsung S6


Because this is your deceased brother's phone and the data on there is one of your most recent personal connections to him, you should bring the phone to a cellphone repair shop. There are programs that can be used to unlock a device without losing data but if the USB debugging is not set then it gets complicated. Dr. Fone is an app that you can download on the PC and connect the phone. You could see if this works first before sending it to a repair tech. Your final alternative is to contact Samsung directly with a copy of the death certificate and request removal of the lock but this might entail a court order before it is done through Samsung.

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How to get my lost data after resetting my S4 Galaxy?

Please, I did a reset to my Samsung S4 and deleted all my photos, videos, contacts ....etc.


If you have saved those photos and videos to your camera device rather than a microSD card then you have lost them as a hard reset to a Samsung S4 will wipe all data on the phone. However, if you have saved data to a microSD card, then you can access those files on your phone unless your phone was set to reformat external storage by default. This means that the hard reset would have wiped the information off of your phone in the card. However, Samsung S phones like the S4 are set to NOT erase the memory of a storage card by default so whatever is stored on there should be saved if you have not changed that setting since you bought the phone.

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How to start/boot my Samsung Galaxy Note N7000 without losing data and contacts?

Hi, my Samsung Note N7000 is not starting... I am able to charge it but when I try to power it ON, it just shows Samsung logo again and again. Please tell me what to do so that it starts working and I can save my data and contacts that are on phone. Please help

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This VisiHow article titled Reset a Samsung galaxy young gt-s5360 using two different methods has a section on what to do when your Samsung device is stuck in a boot loop. It will involve you updating the firmware on the device. You can also try a "hail Mary" and remove the battery for 15 minutes while charging the phone. This sometimes corrects a minor flaw causing the boot loop.

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More questions and answers on this topic can be found here: How can you help reset my Galaxy S3 without losing data

The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data
More questions and answers

My Samsung Galaxy S3 won't download?

I Factory Reset my phone 3 times it still won't download anything

Check the date and time settings on your Galaxy S3. This would stop any downloads. Then if you still can't install any apps reflash ODIN onto your device to see if this helps. Something is corrupted within the phone's internal OS that is stopping the download process. If you are trying to download via PC through USB then your USB debugging may not be enabled which would stop the process.

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Samsung Galaxy S3, I typed my password but letter doesn't correspondent what I typed?

Keyboard is working but it looks like there is problem with calibration, any help how to reset or do default set up without password?

You should factory reset your phone. This would solve your keyboard issue as long as there was no damage to the touchscreen physically. If you dropped the phone recently, remove the back cover and battery. Gently press the back of the phone in a sweeping motion. This can put any loose connections back into place like your display connections.

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Why is my Samsung not operable?

I bought Samsung Galaxy Note2 last year in Italy, and it was working fine but after I reset it this year in Nigeria, it does not show service when I put my Nigeria SIM card. please help me

, thanks

Because you purchased the Galaxy Note2 in Europe, it has a region lock enabled. This means that you will only be able to use a SIM card from a European country which would entail roaming charges while traveling. This YouTube Tutorial shows you how to remove the region lock in under 10 minutes. Once this is removed your Nigerian SIM should work.

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Forgot my PIN, on S4 Samsung, HELP. I don't want to reset it to factory. I want to keep all memories?

I have used my Samsung S4 for browsing, email, etc., that is connected to my WiFi, and last I remembered using it was this past August. However, I have forgotten my PIN, and it's driving me crazy. I know what to use as my password (s), they all have meanings, but now I just cannot remember. I do t want to lose anything, no resetting. HELP, please.

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After 5 attempts you can click Forgot Password and use your Google Account. Since you are connected to WiFi this should still work without the data.

I have deleted data in Samsung GT E1252?

Please provide me a solution on how can I recover my lost data

As long as you did not do this when you were factory resetting your phone, you can try an app like Undeleter from Google Play. You will only be able to recover data that was not written over.

I am trying to copy all data from my Galaxy 4 to my computer so that I can put it back on my new Galaxy 6?

I have tried using Samsung Kies with no result.

Use Samsung SmartSwitch. This will be the easiest way to transfer over your data. For images and contacts, back them up to your Google Account. They will appear on your secondary device within 24 hours of the last sync.

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Hi, my Samsung Galaxy Note2 is stuck on the start up page, I want to know how do I get to back up my phone from this point so as to not lose my data when I do a factory reset

Points to note: about two months ago, maybe more, my phone Google services kept crashing so I turned it off. This prevented me from doing any backups to any Google servers, so apps like WhatsApp and my calendar would periodically say that it was unable to back up the data. I would therefore ideally like to know how to get my phone back on, but if this is not possible, how to back up my data from this point, so that I can do a factory reset.

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Your only option would be to use Kies since you have disabled Google's syncing capabilities on the phone. There are various reasons the Google services would stop but one main issue is if your date and time are set wrong on the device or you had it set up to only sync when connected to WiFi.

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See more questions like this: Why is my Galaxy Samsung S2 i777 stuck in the logotype? How can I reset it without erasing all of my data

I have rh-01 ERROR TEXT on Galaxy S3, I just did a back up on my computer. What I need to do next is to get Google play services start working again? thank you?

I have Google service error text (error, try again, error RH-01) just done back up on my Galaxy S3 and need to know what to do next to put Google play services to work, Thank you

This YouTube Tutorial shows you how to fix your error RH-01 Failed to Retrieve from Server. Sometimes going into Settings and clearing the Cache and Data for your Google Play account and Google Framework Services solves the issue.

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Referencing this Article

If you need to reference this article in your work, you can copy-paste the following depending on your required format:

APA (American Psychological Association)
I want to reset my Samsung Galaxy S3 mobile without losing the data. (2017). In VisiHow. Retrieved Jun 23, 2017, from http://visihow.com/I_want_to_reset_my_Galaxy_S3_mobile_without_loosing_the_data

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MLA (Modern Language Association) "I want to reset my Samsung Galaxy S3 mobile without losing the data." VisiHow, visihow.com/I_want_to_reset_my_Galaxy_S3_mobile_without_loosing_the_data Accessed 23 Jun 2017.

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Chicago / Turabian VisiHow.com. "I want to reset my Samsung Galaxy S3 mobile without losing the data." Accessed Jun 23, 2017. http://visihow.com/I_want_to_reset_my_Galaxy_S3_mobile_without_loosing_the_data.

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Recent edits by: Snowy, Donna, Acooms

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