Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by rl, Skyler, kmw819, Dougie and 27 others

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Questions and Answers

I want to remove all of the personal data from my Samsung Galaxy S3 but I want to make sure the phone number is still intact after the reset. How can I do this?

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  • Go into your Settings application.
  • Tap the General tab.
  • Tap the Backup and reset panel.
  • Tap Factory data reset.

This will not remove your number, since your number is associated with your SIM card and phone provider account.

See more questions like this: How can you help reset my Samsung Galaxy S3 without losing data

Forgot my S3 mobile password I want to get in without losing data?

Without losing data I want to get in

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Forgetting a password can be very stressful, but there are number of ways to reset your password without loosing your data. The easiest and fastest way is by using your Google account to reset your Samsung GS3 password. But using this method requires that you have access to your Google account. If you don't have access to your Google account, read the main article by clicking on the title of this Q&A page. If you do have access, follow the steps below:

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  1. 1
    On your phone lock screen, tap on the 'Forgot password?' option.
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  2. 2
    On the Account unlock page, enter your email address and the password which you used to register your phone.
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  3. 3
    Tap on Sign in.
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  4. 4
    Follow the steps to unlock your phone.
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If you need any extra help, let us know in the Q&A section.

Installed Kies but cannot back up files without first entering password?

Hi, I have installed Kies on my PC, but I forgot my phone unlock password , the Kies need my password to back up my data . How can I back up my data without entering password? Thank you

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Without entering your password, you will be unable to back up your data with Kies. Have you tried to use the Google Account Recovery tool? It was discussed earlier in this Q&A, and provides a method for you to reset your phone password once you answer a series of questions that establishes you as the phone owner. Once you do that, Google will remotely reset your phone password, and you can once more access it. Keep in mind that you will also need to enter in a new password when you first log back in.

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See more questions like this: Kies problem with manually connecting to it. Any ideas why this might happen and if your idea works, I will be grateful?

Samsung Galaxy S4 won't turn on?

My phone hasn't been staying charged very long lately. last evening before bed, it died and I plugged it into the charger and turned back on (like I normally do). It seemed to keep going off again. I was tired so I just went to sleep. this morning, it won't come on at all. the cord has been getting twisted and some of the wires are exposed, so I originally thought that the cord wasn't working and that it just didn't charge overnight. I've tried another working Samsung charger. I can't even get the phone to turn on now. no lights that it's charging. nothing. please help.

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The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data
More questions and answers

See more questions like this: Can I backup my Samsung Galaxy S3 if my touchscreen has stopped working

Galaxy S4 stopped working completely, fear motherboard?

Tried all button combos for start up, it won't even acknowledge power cord plugged in, won't turn on, put in different charged battery doesn't work, took out SIM, no SD card. What I do know is the phone is charging hot right now with the new battery in it, and the old battery won't take a charge in the alternate S4

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How can I delete some of my items on my backup without losing all my contacts?

I just bought a new Note3. So I swapped my SIM cards into my new phone, but I had 600 pictures from my old phone, now I have 950 pictures including the ones I deleted long time ago. How can I delete them without losing my current contacts?

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After all the processing it was still asking for network lock control key?

I am using Samsung S3, need to unlock it, I am in Nigeria

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Galaxy Note3 frozen. Screen has all red background with white Verizon?

Word in middle. There is a check mark that is pulsing above the word. Screen appears dimmed. I tried top right button 20 sec, didn't work. I tried top right button 20 sec, then 5 sec, didn't work

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I want to get all our pictures and videos but I forgot the screen lock of our Note3?

My other half died recently, it was so unexpected, and that morning he took me out and we used his phone for picturing and videos, he always changes his phone screen locks from time to time and he always will let me write it down to a small notebook. His family throw me out at our house the night he died and I left without thinking that I was the one living there not them and haven't got any of my things since then because when I came back the next day, they had emptied our house. The only thing I have is his phone we were using...I want to get an important document saved in this Note3 and I want to get all our videos and pictures, I don't know what to do. because I don't know the lock screen and I don't want to reset it because I need those files that are saved in there...

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See more questions like this: Screen broken, phone locked, can't retrieve data

How to stop WiFi from obtaining data on my S2?

I am actually trying to connect to my WiFi and the mobile is saying obtaining IP address

That is perfectly OK, your mobile will communicate with the WiFi router, and obtain an IP address which will be unique for every device connected to that router.

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I have a Samsung GT-18730 and the memory has completely gone?

I have a Samsung GT-18730 and the memory has completely gone. Just came back from holidays and before we went I cleared a load of free space for pictures and videos, the last day of the holiday I got a message saying "Memory level Critical" considering I had 500mb the night before I decided to clear Cache from most of my apps and deleted a few apps I wasn't using, that freed up a few hundred MB but within 5 minutes the space had gone back to 0, I am home now and just connected my phone up to the laptop to transfer all my pics and videos over to free up space but my phone will not turn ON and the laptop is not recognizing the device anymore so I can't even transfer anything of it again. Other than Factory Reset where losing my pictures and videos, is there any other fix for this or has anyone had the same issue with the memory rapid loss? Thanks in advance

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Samsung Galaxy S2 T989 dropped it and restart only gets to Samsung logo and no further operations?

Phone flew out of may hand why in conversation on speakerphone. Landed flat screen down indoors on hardwood floor, no screen damage, had a D30 protector. Attempts of turning on, rebooting numerous times holding home, vol up, down, or both with power only provides a vibrate then I let go of buttons, then I just get a restart image and T-Mobile sound then the word Samsung on screen with it pulsing from clean font to slightly blurred, over and over, but will not proceed forward to the home screen. I have a full amount of photos never saved to a computer or SD card so I want to save all older photos since 2010 to 2015 when the incident occurred.. . I saw one fix on YouTube to remove the capacitor but their video had a different model so I cannot identify my capacitor once the rear inner cover is removed.. . Any ideas how to save all photos? Over a year ago I think I got to the screen where I could wipe the cache but that did not assist with full operations again. No fixes I have reviewed and tried so far resolve the problem. It is difficult to get to the screen with all the cache directives and other possible hard resets, which I do not want to do unless I can save all photos and videos and contacts first. I have problems operating Samsung Kies to get all data offloaded first before a hard reset. I have tried: Everything on the internet short of a hard reset with entire wiping of the hard drive or motherboard. I wold do all of those once I can first successfully download all photos, videos, and contact data before master reset. I think it was caused by: Phone flying out of my hands while speaking on speakerphone function landing about 10-15 feet away from where I stood, landing face down on hardwood floor, no screen damage, and impact had turned off phone. Tried to restart phone but now I only get the Samsung logo pulsing for a second of time back and forth from normal brightness to a logo that is fuzzy in sharpness but brighter.

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Yes. My Samsung S4 went to 0% battery, died. I charged it and when I tried to unlock it, the device did not recognize my password?

The device did not recognize the correct password and has given me a message that I have one more attempt before it is wiped. I am trying to prevent that. I have not backed up the device and don't want to lose all the data, apps, and settings. I restarted the phone. Will that give me another several tries or am I stuck with attempting a back up as described and a total factory reset?

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Samsung S4 call trouble?I am having difficulty in listening to calls. I can't hear the tone when I call someone and can't listen to them incoming or outgoing calls. Others can't listen me either. WhatsApp, Viber and Skype have no issues. When I connect with Bluetooth in car, there is no problem.

I am having difficulty in listening to calls. I can't hear the tone when I call someone and can't listen to them incoming or outgoing calls. Others can't listen me either. WhatsApp, Viber and Skype have no issues. When I connect with Bluetooth in car, there is no problem.

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It won't recognize my S4 when I downloaded it the way you said?

Need to back up & reset Gal S4. Doesn't connect to device

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Categories : Tech

Recent edits by: altayb, Kgoldsmith1996, April18M2006

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