Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by steph2312, Anonymous, Calob Horton, Dyna and 3 others

Questions and Answers

I slept on my phone and apparently it thought I tried to use the fingerprint scanner unsuccessfully 10 times so it has given me the option of the alternative password which I can't remember so I'm locked out of my phone. How can I unlock my Samsung Galaxy S5?

I need to know how to unlock my Samsung Galaxy S5.

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The alternate password that your Samsung Galaxy S5 is asking for was set up when you set up the fingerprint scanner. If you've forgotten it, there are only a couple of things you can try to do in order to unlock your phone again. First, enter the wrong password up to 20 times until your Samsung Galaxy S5 asks for your Google account information. Entering it will unlock your phone, and you will then be able to remove or change your password to something you can remember. If you don't remember your Google account information, you can go to this website to try to recover it. If you're unable to recover your information, your phone does not ask for the username and password to your Google account, or if you never logged into an account on your Samsung Galaxy S5 in the first place, you will need to perform a Factory Reset on your phone. This will wipe all of your phone's data -- including the forgotten password -- to restore it to factory settings so you can use it again. Follow the instructions in this VisiHow how-to article to learn how to perform a proper factory reset. Be sure to log into a Google account and write down the alternative password once the Factory Reset is done so you can unlock your phone if you forget your password in the future.

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How to get rid of my alternative password?

How to put in my alternative password, it gave me one option and it gave me a alternative password instead of the others

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My Galaxy fingerprint won't open - keeps asking for a password - how to get to the fingerprint scanner?

My Galaxy fingerprint won't open - keeps asking for a password - how to get to the fingerprint scanner?

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Fingerprint won't work and forgot password?

Fingerprint won't work, forgot password

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The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

More questions and answers

How do I unlock my phone when my PIN won't work?

I own a Samsung S5 Sport and this morning it did a software update. Now it won't accept my pin. Help!

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I've gotten to device manager but I don't know what "Lock and erase details"?

I can't log into my phone due to forgetting my password and I don't know how to lock and change the password through Android device manager

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My phone won't let me in .I have tied different passwords and it still don't work. What can I do?

Well my phone said restart yesterday so I did that.Since then it hasn't let me back on and won't accept any passwords. I hear messages being put on there.It goes ding. I have tried: I have tried several different passwords and none have worked.My son tried to help me over the phone but didn't work.Do I need to go through Google ?. I think it was caused by: As I said yesterday it said restart so I did it and it has been this way e ver since.

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Steph2312: Hi, my name is Steph2312.
Steph2312: Can I help you with your problem about "I slept on my phone and apparently it thought I tried to use the fingerprint scanner unsuccessfully 10 times so it has given me the option of the alternative password which I can't remember so I'm locked out of my phone"?
 

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Categories : All About Samsung Galaxy S5

Recent edits by: bchang, Eng, Dyna

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