Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by JAL, Anonymous, Eng, VisiHow and 7 others

Questions and Answers

I need to wipe my data off Samsung Galaxy III?

My screen is damaged, black, tried to reset it, and have a replacement phone and want to wipe the data before returning the phone, how do I wipe contacts and pictures. I already backed up to Smart Switch and migrated to the new phone, and transferred SIM card.

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I dropped my Samsung Galaxy phone, only black screen, no starting up, anything I can do to fix?

I dropped my Samsung Galaxy phone, only black screen, no starting up, anything I can do to fix?. I have tried: Removed the battery and put back, no luck. I think it was caused by: Maybe internal crack?

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Battery won't last even 6 hours?

Battery won't last , it last for maybe 2 hours each day. I have tried: Nothing yet. I think it was caused by: Not sure, maybe I need a new one.

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If it is a new phone, check if the phone overheats. If it does, and the battery is discharged fast, then it might be the motherboard of the device. Only a Samsung service center will repair it for you.

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The second variant is your having installed a lot of applications on the phone that eat the battery too fast. You can uninstall some of the unused applications. Also, check our tutorial on how to charge and know the battery status of Samsung GALAXY S3. Scroll down to "Battery graph and usage" and follow the instructions to find out what consumes the battery charge. Then, check the next section, "Conserving the battery life", and follow its instructions to make your battery last longer.

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If the phone did not discharge that fast before, then it may be your battery. Usually, batteries lose maximum capacity over a long period of several years. Order another battery unit that is compatible with your device. We have a tutorial on how you can replace a battery: "How to replace the battery on Samsung GALAXY S3".

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I have dropped Samsung S3 Galaxy and it has minor cracks on the inside screen. The phone can switch on and the keys work well but the screen is black. what can I do?

I have dropped Samsung S3 Galaxy and it has minor cracks on the inside screen. The phone can switch on and the keys work well but the screen is black. What can I do? The phone can receive calls if I put on a SIM card.

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The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

More questions and answers

How can I get my photos off the phone? I plugged it into my computer but when I click download pics and photos it says there are no new photos?

I plugged it into my computer but when I click download pics and photos it says there are no new photos.. I have tried: Took battery out, held down power for a minute, then let it sit without battery for five minutes then turned back on. Lower buttons are lit up but nothing showing on screen. I think it was caused by: I dropped it and landed screen down.

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How to get my phone turned back on after dying from low battery?

I have a Samsung Note3. My low battery light came on & I was in the store and had to use it still because it had my grocery list then it died. I plugged it in when I got home and turned it right back on and it was at 2 % and I continued to use it and after a few minutes it died again. It was then that I noticed I didn't have the charger plugged into the wall!! Yes you are probably laughing at me...technically laughing with me. So I plugged it into an outlet and tried to turn it on, a picture of battery comes on and in the middle of the battery a frozen loading circle appears for about 5 seconds then the phone goes back to black screen and still turned off. Can you help me fix it or figure out what is wrong with it please?. I have tried: I have let it charge for over an hour now. I also took out the battery and SIM card for about 4 minutes then put phone back together.. I think it was caused by: Not plugging in my phone when low battery indicator turned on. Now the battery is Dead Dead. Did I kill it permanently or does it just need to be left alone for awhile to charge?

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Dropped S4 - Screen black out Problem?

Hi, dropped my phone and it went florescent green before going black. When I try to access the phone, I can see green lines and unable to access my phone. Although, I can still receive calls and messages and even able to answer the call through headphone but cannot access my screen. Thanks. I have tried: Remove battery, hold the power button for a min and switch it ON after 10 minutes. Didn't work.. I think it was caused by: Dropping the phone

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My Samsung S2 mobile is not displaying and showing internal storage error?

My Samsung S2 mobile is not displaying and showing internal storage error, when I install any application to the mobile it shows internal storage error message.

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I have a Samsung Note4 that fell down the stairs - screen is black, need to recover photos?

The phone fell down the stairs and the screen is black but the phone turns on and still makes some notification noises. I need to retrieve pictures from the phone- the SD card has been removed and put in new phone and those photos have been recovered but not the ones on the phone. I have tried to plug phone into computer and can't find the DCIM file that Verizon told me to find and my computer says there are "no new photos or videos" what can I do to recover pictures? at home I have a mac laptop but at work I have windows - so far no luck on either device

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Tab S2 is on (powered up and even can play music), but screen doesn't show anything?

Samsung Tab S2 is on (powered up and even can play music if I touch the screen randomly), but screen doesn't show anything. I have tried: Hard reset (buttons combination) didn't work.. I think it was caused by: I never dropped the tab, it is still in a flawless condition, perhaps it's software issue.

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See more questions like this: My friend punched acidentally my S2 plus screen?

Sir please help me for resetting my Galaxy Note2?

Not open my mobile Samsung Galaxy Note2. I have tried: Not open mobile. I think it was caused by: Not update software

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Samsung Galaxy S2 : Screen Broken and Display is black and I want to format the device to make sure all my data is wiped off?

Samsung Galaxy S2 : Screen Broken and Display is black and I want to format the device to make sure all my data is wiped off

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Phone won't charge. Bought new battery, but charging light not on?

Phone won't charge with new battery in, while plugged. If it won't charge does that mean it won't reboot? Bought a new battery, replaced old one, but charge light not lit up

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Categories : Tech

Recent edits by: Udit, thakur shrestha, dama0002

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