Q&A from the article:

Recover Android Device in case of Forgot password/pattern unlock an Android device

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Questions and Answers

I just reset my pass code on my Galaxy Note3 and now when I try to type the new pass code it says its wrong?

Password issue phone won't accept my new pass code

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If you have reset your pass code but when you try to input the new pass-code, it did not went through or it is not being accepted. There are two reasons why I was not being accepted.

First is that you change the pass code but you are not typing the correct pass-code you made. Normally, if you are typing the correct pass code the phone will accept it and it will unlock the phone home screen.

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Second is you have change the password but it was not being saved actually. Try to use your old pass code and see if it will went through. If it does not work then you can simply do a forgot password/pattern where you need to input your email address to receive the correct pass code you set.

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If all else fail. The only option you have is to reset the phone it self and phone storage will be deleted and back to factory settings, as much as possible do not push on to this step and try to recall the pass code you set and if you really cannot recall then reset is your last option.

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See more questions like this: Lost my lock-screen pass and my Gmail pass

Yes please I am trying to unlock without restoring. it is not recognizing any of my email or password after I reset them?

I just want to unlock my Android without losing data by restore

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The only that you can unlock the phone its either entering the pattern or the password you have created on the phone. As per you have mentioned that you have tried to enter your email address but it was being rejected by the phone. Another way is to use ADB command for command prompt where you can by pass the pattern or password if you have enabled the USB debugging on your phone.

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If the above mentioned failed or not applicable for you. Unfortunately, you really need to reset the phone back to factory condition for you to unlock it an all data will be deleted except for the one's that are in the SD card will be left. At least some of it will be left but most will be erased. Even if you take the phone to a service center of the phone manufacturer they would ask you if the USB debugging is being enable nor you know the email address that you register and if your answers are "NO" then they will suggest that you reset it which they will be the one to

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In case that you change your mind and wants to reset the phone back to factory settings, you can try this generic steps but it may be different from your phone on how to reset. Anyhow, try it to unlock:

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1. Turn off the phone by simple taking the battery out or press and hold power and select turn off.

2. Try any of the following since you did not specify your phone brand and its model:

Press and hold the Volume Up the Power Press and hold the Volume Down and Power Press and hold the Volume Up + (Plus) Home button then power Press and hold the Volume Down + (Plus) Home button then power

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Let go of the buttons once you see an Android logo on your phone screen or if you feel a vibration then let go of the power but continue holding the other buttons on your phone. Some phone uses volume down only to navigate and power or home button to select.

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3. Look for the Wipe Data and Reset and select it then go to YES to start the reset on your phone then wait till it is complete.

4. Once it is done with the reset, just go back to the first on screen menu and hit on reboot then wait.

This may take a couple of minutes only then start configuring the phone same as when you first got it and it will be unlocked.

You could if you enter your email and password (this is a Gmail account you used to sync Google Play Store with) as it will reset the code/password only. But you need to be connected via data connection or WiFi. If not, you will have to do a Factory Reset. Do the following to do a Factory Reset:

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NOTE: This will delete all user data and apps

  • turn off device
  • press the following: (try different combinations)

power button

volume up/down or both

home button (if any)

or look for a reset button or hole

  • release buttons when you see the logo
  • use volume buttons to scroll and power to choose
  • choose wipe data/Factory Reset
  • choose yes--delete all user data
  • choose reboot now

I am actually trying to return the phone to someone who has lost it?

I wish someone could contact the owner using the ISN # or something

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If you want to return the phone to someone who has lost it, you can look into the Contacts or Phonebook of the phone if ever it is not locked and you can call those friends or family members if they are saved there. But if you do not have access to the Phonebook, you can bring the phone to the proper authorities and they will be the one to contact the person who owns it. It is possible that they can trace who the owner is by confirming the account related to the phone.

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I just did a factory reset on my Samsung A8 and it is not accepting my Google credentials?

My phone fingerprint was not working, so I did a factory reset. Now each time I try to access my phone, it requests my Google credentials. I enter it, but it does not recognize it. What can I do please?

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These are Google credentials of the first owner or the first person to be registered on the phone. You can ask the person who set it up to enter it or flash a new firmware onto your phone. To flash a firmware, you will need to navigate to the web site with Samsung firmware, enter "A8" in the search field, and click your model number from the found results. Then, click your country and carrier (if needed) to download the ROM file. After that, resort to our tutorial on how to flash the ROM file by starting from step 2.

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The above questions are from the following wiki...
Recover Android Device in case of Forgot password/pattern unlock an Android device

More questions and answers

My Samsung Galaxy Note decided not to accept my pass-code?

It is the correct pass-code. I was on a call, got a text, hit the home screen button on the bottom of the phone, went to my lock screen, typed the pass-code in, and the phone showed "Sorry! Try again". It is the correct pass-code. What to do?

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  • If you see a keyboard icon next to the password input, then tap on it and choose the Samsung keyboard. Enter your passcode again.
  • If you use a computer, you can go to https://www.google.com/android/devicemanager and unlock your phone by entering your Google log-in name and password, clicking your phone and "Lock". Then, typing a temporary password and clicking "Lock" again. You may need to reboot your phone to enter the temporary unlocking password.
  • You can also use https://findmymobile.samsung.com/, log in with your Samsung log-in name and password, click your device, click "Protect my device". Click "Unlock my screen". Then, click "Unlock" to the right.
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My phone is a Chinese Android and it does not Hard Reset?

Creative phone I can not Hard Reset it

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My phone is not recognizing the Google credentials?

Someone tried to access my phone and drew many patterns so it got locked and I can't access it using the goggle credentials

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Followed two step verification?

Entered the code but still can't get into my phone what am I doing wrong

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Why Android doesn't accept my password?

I use my @Gmail account and I can access to my Gmail with my password, but when I'm trying to buy an app it says "wrong password (IVP)"

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Reset phone pin number. Samsung Note3?

Hi, please I changed my pin code, but when I tried to unlock my lock screen, it is not accepting the new pin and giving me a wrong pin. I tried to reset my pin number by Google account manager console, but a message popped up saying that the phone is already locked, and there's no need to reset my password! How can I access my phone without wiping all data? Thank you so much in advance.

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Hi sir, my password is not going, I need to restart it, thanks?

Hi sir, my password is not going I need to restart it, thanks

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Note3 mobile password recovery, can't open my mobile, recently changed the password?

I recently changed my mobile password, now when I am trying to log back it is not accepting my password. Now my screen is in lock mode

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Why enable 2-step verification when I am locked out of my phone?

I'm locked out of my Android phone and it is not accepting my Gmail credentials. The help article suggests I need to revoke access then I should be able to set a new password via my computer. Did that, no option for new password. Next step suggests enabling 2-step verification. I am too scared to enable 2 step verification as then I will be locked out of my email as well as my phone. Why is this suggested, and how is it supposed to work if I can't get into my phone to access the code?

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See more questions like this: Please send me simple steps for unlocking smart phone?

Steps Two and Three confused me?

Step to just says Revoke the phone, so I removed it from the List which seems like a bad idea. And for step 3 I can't find Generate New Application specific password?

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Categories : General Android Mobiles & Tablets

Recent edits by: Doug Collins, 009, sharismurf

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