Edited by Karen J, Calob Horton
Questions and Answers
I just received a new Samsung Galaxy S5 in the mail. It came with all of the equipment, as well as a new SIM card. Do I need to transfer my old SIM card from my old Samsung Galaxy S4 into the Samsung Galaxy S5, or use the new SIM card that Verizon sent with my new phone?
I need to know if I can use my old SIM card from my old Samsung Galaxy S4 in my new phone I just got, the Samsung Galaxy S5.
First, turn your Samsung Galaxy S4 off and turn your Samsung Galaxy S5 on. This will stop the old SIM card from being used on Verizon's network, and let the new one connect. If your Samsung Galaxy S5 is getting service and it doesn't say "Emergency calls only" on the lockscreen, then you are good to go: you won't need to transfer your old SIM card to your new phone. However, if your phone doesn't get any service or it says "Emergency calls only," you should turn it off and replace the new SIM card with your old one. When you turn your phone back on, you should get service again. If you don't, you will need to bring your phones to the Verizon store so the customer service representatives there can either replace the SIM card or fix the one you already have so you can use your new Samsung Galaxy S5 on the carrier's network.
- If you have problems with any of these steps, ask a question for more help, or post in the comments section below.
Categories : Tech
Recent edits by: Karen J