Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Beta-guy, Eng, Calob Horton, jeljen and 8 others

Questions and Answers

I inadvertently exceeded the number of fingerprint attempts, and now my Samsung Galaxy S5 is asking for a pass-code. I don't know it. How can I unlock my Samsung Galaxy S5?

Ad

The alternate password that your Samsung Galaxy S5 is asking for was set up by you when you set up the fingerprint scanner. If you have forgotten the alternative password, there are only a couple of things that you can try to do in order to unlock your device. First, enter the wrong alternative password up to 20 times. This will cause your Samsung Galaxy S5 to ask for your Google account information. Enter the password and username of the Google account you signed into on your Samsung Galaxy S5. This will unlock your phone and allow you to remove or change the alternative pass-code to something you can remember. If you don't remember your Google account information, you can try to recover it using this online tool provided by Google. If you are unable to retrieve your Google account username and password, your phone does not ask you for them after you enter the wrong password up to 20 times, or if you never logged your Samsung Galaxy S5 into a Google account in the first place, you will need to perform a Factory Reset. This will wipe all of your Samsung Galaxy S5's data -- including the forgotten alternative password -- to bring your phone back to its original factory settings to allow you to use it again. This great VisiHow article will show you how to perform a proper factory reset on your Samsung Galaxy S5. After the reset is finished, make sure to log your Samsung Galaxy S5 into a Google account to which you know the username and password. In addition, write down the alternative password on a piece of paper and keep it in a secure and safe place so you can refer to it in the future.

Was this helpful? Yes | No | I need help

I have set a password for my S5. (high security password). I'm sure that was my password, but my S5 doesn't accept it. I don't want to reset my phone. What am I supposed to do?

My location is off, and the 'find my mobile' option is not active.

Advertisement

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How long does it take for admin to sent a request to reset my password?

I pressed enable and erase button but nothing comes up.

Advertisement

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

My phone is locked and I want to remove the alternative password for my Galaxy S5, don't want to hard reset it because I stored some important data on it?

Its a Galaxy x5,model SM-G900F, fcc ID:A3LSMG900F

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

More questions and answers on this topic can be found here: Samsung Galaxy S5 won't accept my fingerprint, and I can't remember the alternate password

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner
More questions and answers

I pressed wrong fingerprint scanner find recovery code?

How am unlock my phone Samsung Galaxy a5 2016

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

S5 fingerprint scanner registers but doesn't recognize?

I hate the S5 fingerprint scanner. I have registered the index finger 3 times and now the scanner NEVER recognizes when I swipe down over the home button with that finger. I want to choke the engineers for releasing an unreliable, junk product. I have read all the advice from other users - press hard, press lightly, swipe with thumb, edge, full on, rest on the home button for a few seconds, etc. NONE of those methods work. And I DO have fingerprints.. I have tried: See above. I think it was caused by: JUNK FIRMWARE in the S5 - Samsung engineers need to take the product back to the drawing board and revise the software. Swiping is a little stupid to begin with.

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Referencing this Article

If you need to reference this article in your work, you can copy-paste the following depending on your required format:

APA (American Psychological Association)
I inadvertently exceeded the number of fingerprint attempts, and now my Samsung Galaxy S5 is asking for a pass-code. I don't know it. How can I unlock my Samsung Galaxy S5. (2017). In VisiHow. Retrieved Jun 23, 2017, from http://visihow.com/I_inadvertantly_exceeded_the_number_of_fingerprint_attempts,_phone_is_asking_for_a_pass-code,_I_don%27t_know_it

Was this helpful? Yes | No | I need help

MLA (Modern Language Association) "I inadvertently exceeded the number of fingerprint attempts, and now my Samsung Galaxy S5 is asking for a pass-code. I don't know it. How can I unlock my Samsung Galaxy S5." VisiHow, visihow.com/I_inadvertantly_exceeded_the_number_of_fingerprint_attempts,_phone_is_asking_for_a_pass-code,_I_don%27t_know_it Accessed 23 Jun 2017.

Was this helpful? Yes | No | I need help

Chicago / Turabian VisiHow.com. "I inadvertently exceeded the number of fingerprint attempts, and now my Samsung Galaxy S5 is asking for a pass-code. I don't know it. How can I unlock my Samsung Galaxy S5." Accessed Jun 23, 2017. http://visihow.com/I_inadvertantly_exceeded_the_number_of_fingerprint_attempts,_phone_is_asking_for_a_pass-code,_I_don%27t_know_it.

Was this helpful? Yes | No | I need help

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.

Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: Bob Hurt, sickmick87, Rosebud22

Share this Article:

Thanks to all authors for creating a page that has been read 5,101 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No