Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Beta-guy, Anonymous, Eng, Calob Horton and 9 others

Questions and Answers

I inadvertently exceeded the number of fingerprint attempts, and now my Samsung Galaxy S5 is asking for a pass-code. I don't know it. How can I unlock my Samsung Galaxy S5?

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The alternate password that your Samsung Galaxy S5 is asking for was set up by you when you set up the fingerprint scanner. If you have forgotten the alternative password, there are only a couple of things that you can try to do in order to unlock your device. First, enter the wrong alternative password up to 20 times. This will cause your Samsung Galaxy S5 to ask for your Google account information. Enter the password and username of the Google account you signed into on your Samsung Galaxy S5. This will unlock your phone and allow you to remove or change the alternative pass-code to something you can remember. If you don't remember your Google account information, you can try to recover it using this online tool provided by Google. If you are unable to retrieve your Google account username and password, your phone does not ask you for them after you enter the wrong password up to 20 times, or if you never logged your Samsung Galaxy S5 into a Google account in the first place, you will need to perform a Factory Reset. This will wipe all of your Samsung Galaxy S5's data -- including the forgotten alternative password -- to bring your phone back to its original factory settings to allow you to use it again. This great VisiHow article will show you how to perform a proper factory reset on your Samsung Galaxy S5. After the reset is finished, make sure to log your Samsung Galaxy S5 into a Google account to which you know the username and password. In addition, write down the alternative password on a piece of paper and keep it in a secure and safe place so you can refer to it in the future.

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Avoid Factory Reset due to forgotten password?

Hi, I have a company issued phone and two days ago the password expired and prompted me to choose a new one. I'm 99% sure I'm entering the correct new one. It says 2 more wrong tries and it will reset to factory settings. If it does that I'm screwed and would have to ship the phone to our help-desk to get it set up again. is there anything I can do?

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Its asking me for an alternative password, but I never set one up?

It wouldn't take my fingerprint, now its asking me for an alternative password, but I never set one up

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I have set a password for my S5. (high security password). I'm sure that was my password, but my S5 doesn't accept it. I don't want to reset my phone. What am I supposed to do?

My location is off, and the 'find my mobile' option is not active.

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The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

More questions and answers

How can I get my phone to open if it won't let me use my fingerprint and I can't remember my alternative password?

I was trying to get in my phone and it wouldn't accept my fingerprint to the point of it making me use my alternative password. I can't remember the password

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How long does it take for admin to sent a request to reset my password?

I pressed enable and erase button but nothing comes up.

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My phone is locked and I want to remove the alternative password for my Galaxy S5, don't want to hard reset it because I stored some important data on it?

Its a Galaxy x5,model SM-G900F, fcc ID:A3LSMG900F

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My phone unlocks with fingerprint. It wouldn't recognize it and now it only gives me the option to enter my backup password but I don't remember it, so I am locked out of my phone. What can I do?

I tried to unlock my phone with fingerprint and it wouldn't recognize it. I tried as many times as it allowed and now it only gives me the option to enter my backup password but I don't remember It.. I have tried: I haven't tried anything because I don't know what to try.. I think it was caused by: I don't know what might have caused it. Every time I try to use my phone, yesterday I had to try 4 or 5 times using my fingerprint before it would recognize it and then last night it wouldn't recognize it at all.

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See more questions like this: My phone does not display my fingerprint as an option?

Device Problem. Phone not recognizing fingerprint

Note5 not recognizing my fingerprint. Please help me because I will need to access my phone.

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My finger scanner stopped working and I can't remember my backup password?

My finger scanner stopped working and I can't remember my backup password

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I have over attempted to unlock my phone screen, how can I unlock?

Over attempted to unlock my phone screen. How can I unlock. I think it was caused by: Over attempts

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I pressed wrong fingerprint scanner find recovery code?

How am unlock my phone Samsung Galaxy a5 2016

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S5 fingerprint scanner registers but doesn't recognize?

I hate the S5 fingerprint scanner. I have registered the index finger 3 times and now the scanner NEVER recognizes when I swipe down over the home button with that finger. I want to choke the engineers for releasing an unreliable, junk product. I have read all the advice from other users - press hard, press lightly, swipe with thumb, edge, full on, rest on the home button for a few seconds, etc. NONE of those methods work. And I DO have fingerprints.. I have tried: See above. I think it was caused by: JUNK FIRMWARE in the S5 - Samsung engineers need to take the product back to the drawing board and revise the software. Swiping is a little stupid to begin with.

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Categories : All About Samsung Galaxy S5

Recent edits by: Bob Hurt, sickmick87, Rosebud22

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