Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Eng, LKS, msgadiva, VisiHow and 3 others

Questions and Answers

I can't make anything work on Samsung S5 phone, can't power it off, and can't sign?

How can I make touch pad work again. I have tried: Power on and off. I think it was caused by: There was a button on the side of the phone, I pressed it and now I can't use the touch screen

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Try these solutions:

  • when the phone is powered up, press and hold the power and volume-down buttons until the phone switches off;
  • remove the battery and SIM card for a minute and put them back;
  • if the phone is still unresponsive, turn it off (by removing the battery, if needed) and press and hold the home, volume-down, and power buttons until the Samsung logotype is shown on the screen. When you see that logotype, just release the power button. When you see a robot on the screen, release the volume-down and home buttons. Highlight "wipe cache partition" by pressing the volume-down button and press the power button. Then, reboot the phone with the highlighted "reboot system now" by pressing the power button.
  • now, if the phone is still not responding, turn it off (by removing the battery, if needed) and press and hold the home, volume-down, and power buttons until the Samsung logotype is shown on the screen. When you see that logotype, just release the power button. When you see a robot on the screen, release the volume-down and home buttons. Highlight "wipe data/factory reset" by pressing the volume-down button and press the power button. Confirm the action with "Yes -- erase all user data". Then, reboot the phone with the highlighted "reboot system now" by pressing the power button.
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If none of the solutions have worked, then bring the phone to a Samsung service center in your area.

More questions and answers on this topic can be found here: I only have one attempt remaining before my phone factory resets. I cannot for the life of me remember my pin. Is there anything I can do

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

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Categories : All About Samsung Galaxy S5

Recent edits by: Maria, Doug Collins, VisiHow

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