Q&A from the article:

Download and install Whatsapp for windows phone

Edited by Aleckimut, Calob Horton, puke, Eng and 7 others

Questions and Answers

I have received a video from WhatsApp but it's not playing. The message I am getting is to ask the sender to send it again since it's no longer available. Why?

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This often happens when the network your phone is connected to is slow and cannot transfer the entire video file, or when your phone freezes while trying to load the video. The reason you can't play it again is because you are only allowed one play per video; once you try to load it, regardless of if it actually does load, WhatsApp counts it as your play and you are not allowed to play it again. If you're in an area with bad reception, move to an area with better reception and try to get the sender to send the video again. If that doesn't work, your phone is likely freezing when it uses WhatsApp. Uninstall WhatsApp and then redownload it from the Windows Phone Store. This should solve your issue. If not, you may need to contact WhatsApp to file a bug report; and you should also contact the manufacturer of your phone so they can help WhatsApp fix the bug, as well.

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Video playback is not working on WhatsApp?

Videos are not playing in WhatsApp if I click play, an error message saying video can't play appears. I used to go to an album to watch those WhatsApp videos. Please help on how to resolve this problem .

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In your Windows OS phone, go to Music and Video. Within the settings of that app, there is a Cloud Sync or Sync Online Collection option. You will want to turn this to off and reboot your phone. Now try to play the WhatsApp. video.

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Can't play videos in WhatsApp, please advice how to resolve?

Videos received in WhatsApp can't be played in WhatsApp, but playing when we open directly from gallery

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Follow the suggestions on this page. If you have an Android phone, WhatsApp suggested that you uninstall and reinstall their app from Google Play.

When I play videos in WhatsApp gallery a message is displayed "can't play video" when I play it in video it starts playing?

When I play videos in WhatsApp gallery a message is displayed "can't play video" when I play it in video it starts playing, my phone is Samsung e5

  1. 1
    For Android phones, press the home button.
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  2. 2
    Tap on "Apps".
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  3. 3
    Tap on "Settings".
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  4. 4
    Tap on "Application manager".
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  5. 5
    Swipe the screen to "ALL".
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  6. 6
    Find and tap on "Google+".
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  7. 7
    Select "Uninstall updates".
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You may wish to disable automatic updates after that.

  1. 1
    Press the home button.
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  2. 2
    Tap on "Apps".
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  3. 3
    Tap on Play Store.
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  4. 4
    Tap on the hot-dog menu.
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  5. 5
    Tap Settings.
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  6. 6
    Tap on "Auto-update apps".
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  7. 7
    To disable automatic application updates, tap on "Do not auto-update apps".
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The above questions are from the following wiki...
Download and install Whatsapp for windows phone

More questions and answers

See more questions like this: I am unable to play videos on WhatsApp, it asking to move video to folder

Received a video on my WhatsApp - Samsung mini is my smartphone device and it won't open?

Video on WhatsApp smartphone app won't open

Go into Applications Manager and find Google Plus. Uninstall the updates. They conflicted with WhatsApp's video playing software. Reboot your phone and try to play the video again.

When I crop the video in WhatsApp the speed of the video comes down, I don't know what to do?

When I crop the video in WhatsApp the speed of the video comes down, I don't know what to do?

Install WhatsApp Video Optimizer from the Windows Store. It is a paid app but you can edit and choose what speed for your video by using this app.

WhatsApp received video plays on Android but does not get downloaded on the desktop using Firefox 48?

I'm looking to find out the source of the received video. I have tried: Playing the video on my WIN 10 laptop with Firefox as the browser.

You will want to enable the WhatsApp Web addon for Firefox. OR Update your Firefox version to the latest Firefox 50 which as integrated this addon. FireFox 50 is also more stable with Windows 10.

My Samsung J5 cannot download received videos and it cannot also download profile pictures?

Samsung J5 cannot download received videos and also it cannot download profile pictures. May you please assist me in sorting out the problem. My situation is on the downloading part so may you please assist?

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WhatsApp sent media not able to download on Apple 6s?

For that, I have even tried to reinstall the app, accidentally deleting all the previously received media ..... restarted the device, verified that there is internet access (I am delighted with the WiFi), though I am able to receive chats, thanks. The article was related to the Windows phone, my question is for the Apple 6s phone, maybe ios9. I have tried: Reinstalled the application, accidentally deleted the previously received media. I think it was caused by: 1. Maybe Facebook synchronization. 2. Because it is an Apple...

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Categories : Software

Recent edits by: Alma, Maria, Pratap

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