Q&A from the article:

Download and install Whatsapp for windows phone

Edited by Aleckimut, Calob Horton, puke, Eng and 10 others

Questions and Answers

Video playback is not working on WhatsApp?

Videos are not playing in WhatsApp if I click play, an error message saying video can't play appears. I used to go to an album to watch those WhatsApp videos. Please help on how to resolve this problem .

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In your Windows OS phone, go to Music and Video. Within the settings of that app, there is a Cloud Sync or Sync Online Collection option. You will want to turn this to off and reboot your phone. Now try to play the WhatsApp. video.

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When I play videos in WhatsApp gallery a message is displayed "can't play video" when I play it in video it starts playing?

When I play videos in WhatsApp gallery a message is displayed "can't play video" when I play it in video it starts playing, my phone is Samsung e5

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  1. 1
    For Android phones, press the home button.
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  2. 2
    Tap on "Apps".
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  3. 3
    Tap on "Settings".
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  4. 4
    Tap on "Application manager".
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  5. 5
    Swipe the screen to "ALL".
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  6. 6
    Find and tap on "Google+".
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  7. 7
    Select "Uninstall updates".
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You may wish to disable automatic updates after that.

  1. 1
    Press the home button.
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  2. 2
    Tap on "Apps".
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  3. 3
    Tap on Play Store.
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  4. 4
    Tap on the hot-dog menu.
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  5. 5
    Tap Settings.
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  6. 6
    Tap on "Auto-update apps".
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  7. 7
    To disable automatic application updates, tap on "Do not auto-update apps".
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Received a video on my WhatsApp - Samsung mini is my smartphone device and it won't open?

Video on WhatsApp smartphone app won't open

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Go into Applications Manager and find Google Plus. Uninstall the updates. They conflicted with WhatsApp's video playing software. Reboot your phone and try to play the video again.

When I crop the video in WhatsApp the speed of the video comes down, I don't know what to do?

When I crop the video in WhatsApp the speed of the video comes down, I don't know what to do?

Install WhatsApp Video Optimizer from the Windows Store. It is a paid app but you can edit and choose what speed for your video by using this app.

More questions and answers on this topic can be found here: Can I download and install WhatsApp on my Nokia Lumia 512

The above questions are from the following wiki...
Download and install Whatsapp for windows phone
More questions and answers

WhatsApp received video plays on Android but does not get downloaded on the desktop using Firefox 48?

I'm looking to find out the source of the received video. I have tried: Playing the video on my WIN 10 laptop with Firefox as the browser.

You will want to enable the WhatsApp Web addon for Firefox. OR Update your Firefox version to the latest Firefox 50 which as integrated this addon. FireFox 50 is also more stable with Windows 10

I receive a short video and try to play it I get the display on the cell phone screen "you may not have a proper app for viewing this content"?

Which app is the one required to allow me to play the video? I do not find an answer to this problem in the questions already covered. I have tried: I uninstalled the old WhatsApp and installed a new one yesterday in an attempt to recover any lost app which would allow me to view the videos. I think it was caused by: I tried to install a new camera function on my cell as the old one stopped working. After I uninstalled the old camera, this problem started to occur

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Revert back to the previous camera settings. WhatsApp does not support your new camera app and that is why you are getting the error messages.

Video was sent from a friend through WhatsApp. The error message was 'This video is unavailable because it was not backed up'?

Hi, I've received a video from a friend on WhatsApp. After that, I reset my iPhone to factory data. Now I restore data from backup but that video is not present on iPhone. When I open WhatsApp, it shows that this is unavailable because it was not backed up. Please suggest recovering this video to my iPhone back. My situation is not different because this article covers recovery question. that's why I posted my question to find any solution from your end.

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You can't recover it because you did not save it to your phone and it was removed from the app before the daily backup of WhatsApp. Ask your friend to send it again. This time, manually backup your WhatsApp.

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If you have problems with any of the steps in this article, please post in the comments section below.

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Article Info

Categories : Software

Recent edits by: Mukudzei Eli, Joe Lentinello, gunank

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