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Recover Android Device in case of Forgot password/pattern unlock an Android device

Edited by Eng, Alma, dorheaume

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I have an old Galaxy phone that I put a pass on it that I don't remember, using it for music or emergency, it's T-Mobile?

I have an old Galaxy phone that I put a pass on it that I don't remember, using it for music or emergency, it's T-Mobile Samsung. I have tried: Putting in wrong passcodes, I forgot

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Can't set up a new Samsung device. "Please sign in using one of the owner's accounts for this device."?

My mom just got a new Samsung tablet. She logged in once a week ago, but then the SIM card came out. We got the SIM card in and the device is reset. Now I'm trying to help her set it up, but we are stuck at the "verifying your" account stage.. . It says "This device was reset. To continue, sign in with a Google Account that was previously synced on this device." She rarely uses her Gmail so we had to reset that password. Now when we try and use that account it says "Please sign in using one of the owner's accounts for this device." . . I don't know what to do anymore. The closest example on this article says that they are getting a message telling them that the password is incorrect. This situation is different because it isn't saying that it is an incorrect password, but saying that it isn't the owner's synced up email, when it is. I have tried: Tried using her Hotmail to sync it up (the only email she really uses), tried resetting her Gmail password. Tried to contact Google but can't find a 1-800 number or live chat. I think it was caused by: The device did a reset when we were fiddling with the SIM card. I don't know if that was normal, or if it was from us fiddling around with the buttons. We also reset her password, and I'm worried that now she is locked out of the device for resetting both it and her password around the same time.

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More questions and answers on this topic can be found here: I cant open my phone i have forgotten my username and password

The above questions are from the following wiki...
Recover Android Device in case of Forgot password/pattern unlock an Android device

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I have an old Galaxy phone that I put a pass on it that I don't remember, using it for music or emergency, it's T-Mobile? . (2017). In VisiHow. Retrieved May 28, 2017, from http://visihow.com/I_have_an_old_Galaxy_phone_that_I_put_a_pass_on_it_that_I_don%27t_remember....using_it_for_music_or_emergency_it%27s_T_Mobile

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MLA (Modern Language Association) " I have an old Galaxy phone that I put a pass on it that I don't remember, using it for music or emergency, it's T-Mobile? ." VisiHow, visihow.com/I_have_an_old_Galaxy_phone_that_I_put_a_pass_on_it_that_I_don%27t_remember....using_it_for_music_or_emergency_it%27s_T_Mobile Accessed 28 May 2017.

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Article Info

Categories : General Android Mobiles & Tablets

Recent edits by: Alma, Eng

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