Edited by Stayce, Calob Horton, Eng, 0xyaya and 11 others
Questions and Answers
I have a lost or stolen Galaxy Note3?
I need to remotely lock the phone.
If your phone had its GPS turned on before you lost it, you can go to this website to remotely lock or wipe it. You can also track it. Unfortunately, if you didn't turn on the GPS before you lost it, or if somebody found your phone and turned it off, you won't be able to remotely lock the phone or track it.
I lost my Samsung Note3, this is the second one, is there a way that you could help me to trace them?
I am not sure as to whether I did register with the Samsung security features.
Samsung Find My Mobile can help you possibly locate the devices as well as Google Device Manager. If your GPS was enabled it would be easier but you can at least wipe out the data on the phone from these two applications. Both will work with your phone if you have a Google Account plus the Samsung Security features.
Lost my Note3 mobile and it is turned off?
I have lost my phone and its now switched off, how can I find that, please help me!
Because the phone is turned off, the only way you can find it is by tracing back your steps. If you lost it on the street then go into the businesses and ask if someone brought in a phone. You should also contact your local law enforcement to see if it was returned and your local cell service provider location. Someone may have been nice enough to turn the phone in.
On my Samsung Note3, Google account is failing to login?
My phone is locked with a Google account and every time I try to unlock it, it writes (processing failed)?
Try a soft reset on the phone. If this does not work then perform a hard reset. The soft reset should work though and remove the battery for 30 seconds.
More questions and answers on this topic can be found here: I have a Samsung Galaxy Note GT-N8013. It won't do a reset. I can get in it, it stays on the Samsung Galaxy Note 10.1 logo screen
If you have problems with any of the steps in this article, please post in the comments section below.
Categories : Tech
Recent edits by: Chrischris40, note3, Dipankar