Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Eng, jocelynsolis, kawsar, Maria and 2 others

Questions and Answers

Hi I have a HTC one m9pw how to unlock it?

Password required after four unsuccessful fingerprint scan. I have tried: All my previous password can remember

Ad

Use your Google Account when you click Forgot Password. Then once the phone is unlocked install HTC Sync Manager and back up your phone for a hard reset. The hard reset will allow you to possibly fix any firmware issues with the fingerprint scanner as well as then you can set up the scanner again and put in a backup password you will remember this time.

Was this helpful? Yes | No| I need help

To hard reset an HTC One:

  1. 1
    Turn off the HTC One.
    Was this step helpful? Yes | No| I need help
  2. 2
    Press and hold Volume Down and the Power button.
    Was this step helpful? Yes | No| I need help
  3. 3
    Once the H Boot screen appears you will release the buttons.
    Was this step helpful? Yes | No| I need help
  4. 4
    Use the Volume buttons to navigate the menu to Factory Reset and then Power.
    Was this step helpful? Yes | No| I need help
  5. 5
    The phone will immediately reboot and be reset
    .
    Was this step helpful? Yes | No| I need help

How to unlock my Galaxy Note5. None of my fingerprints are recognized and I forgot my backup password?

How to unlock my phone. I can't use my phone. I have tried: Android device manager, findmymobile. I think it was caused by: Samsung software problems or because of new version installed

Advertisement

Find My Mobile usually fails if the phone is dark and put into sleep mode. Try that again if you have data or WiFi enabled and see if you can remotely unlock the phone. As long as you set up a Samsung Account on the Note5, this should work. If it fails then attempt 5 times to use the backup password which should prompt a screen to appear to use your Google Account. Now if you have no WiFi or data this too will fail, but if you do and it is failing then it is because you have 2-Step Verification enabled in the Google Account. This can be changed on the PC in your Google Account under Security.

Was this helpful? Yes | No| I need help

Once you have successfully got into the phone, you will want to clear your credentials and then set up the fingerprint again. This is one of Samsung's most faulty firmware implants to date and it is wise to set up a backup password that you will remember.

Was this helpful? Yes | No| I need help


More questions and answers on this topic can be found here: I only have one attempt remaining before my phone factory resets. I cannot for the life of me remember my pin. Is there anything I can do

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.

Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: Abrizo, Maria, kawsar

Share this Article:

Thanks to all authors for creating a page that has been read 1,316 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No