Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Eng, jocelynsolis, kawsar, Maria and 1 other

Questions and Answers

I forgot my backup password for Samsung Galaxy alpha?

I have problem on Samsung Galaxy alpha, I forgot backup password to open up. I can't recall so can you help me to open?


If you have a Samsung Account on the phone then you can change the lock to a different one such as a 4 digit pin from Samsung's Find My Mobile. The 4 digit pin overrides any other pins or locks on the phone. You can also remotely unlock it with Samsung.

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If you do not have a Samsung Account then after 5 wrong attempts you will be able to use your Google Account. Once again you would need to have WiFi and data enabled as well as make sure your screen is on. If your lock screen goes into Sleep Mode, the remote lock may not work.

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Hi I have a HTC one m9pw how to unlock it?

Password required after four unsuccessful fingerprint scan. I have tried: All my previous password can remember


Use your Google Account when you click Forgot Password. Then once the phone is unlocked install HTC Sync Manager and back up your phone for a hard reset. The hard reset will allow you to possibly fix any firmware issues with the fingerprint scanner as well as then you can set up the scanner again and put in a backup password you will remember this time.

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To hard reset an HTC One:

  1. 1
    Turn off the HTC One.
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  2. 2
    Press and hold Volume Down and the Power button.
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  3. 3
    Once the H Boot screen appears you will release the buttons.
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  4. 4
    Use the Volume buttons to navigate the menu to Factory Reset and then Power.
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  5. 5
    The phone will immediately reboot and be reset
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How to unlock my Galaxy Note5. None of my fingerprints are recognized and I forgot my backup password?

How to unlock my phone. I can't use my phone. I have tried: Android device manager, findmymobile. I think it was caused by: Samsung software problems or because of new version installed


Find My Mobile usually fails if the phone is dark and put into sleep mode. Try that again if you have data or WiFi enabled and see if you can remotely unlock the phone. As long as you set up a Samsung Account on the Note5, this should work. If it fails then attempt 5 times to use the backup password which should prompt a screen to appear to use your Google Account. Now if you have no WiFi or data this too will fail, but if you do and it is failing then it is because you have 2-Step Verification enabled in the Google Account. This can be changed on the PC in your Google Account under Security.

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Once you have successfully got into the phone, you will want to clear your credentials and then set up the fingerprint again. This is one of Samsung's most faulty firmware implants to date and it is wise to set up a backup password that you will remember.

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More questions and answers on this topic can be found here: I updated Galaxy S7 Edge, upon completion it is asking for a password instead of fingerprint. I've forgotten password, this is my 3rd day of trying to guess what password could have used. Ugh

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The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

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Categories : All About Samsung Galaxy S5

Recent edits by: Maria, kawsar, jocelynsolis

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