Edited by Wassim, Calob Horton, bubbleduck3, Eng and 11 others
- 1 Questions and Answers
- 1.1 I forgot my private mode password. What can I do to recover it?
- 1.2 Can I access files without turning private mode on. Maybe when synced to my computer?
- 1.3 How do I shut off the privacy mode?
- 1.4 Retrieve password for privacy setting on Samsung 5?
- 1.5 Hello, how do I turn off my mobile data? It is really important for me as I am going away on holiday?
- 2 Comments
Questions and Answers
I forgot my private mode password. What can I do to recover it?
I need to hide some photos and videos. Is there a way to reset the private mode or another way to hide stuff?
Go to Apps Manager in settings
Swipe left until you're at "All" apps
Go down to > Fingerprints
> Clear Cache, > Clear data, > Clear defaults, then > Force Stop "you may get a message saying all accounts, contents, etc. will be deleted it click okay"
Go to Finger Scanner in settings
Register or re-register your Fingerprint, and you can change your backup password
This works for me
There is, in fact, a way to reset your Samsung Galaxy S5's Private Mode; however, this requires performing a Factory Reset, which wipes all of your phone's data. To make sure that you don't lose any of your important files, follow these simple steps to back your Samsung Galaxy S5's data up to your computer:
- 2Plug your Samsung Galaxy S5 into your computer.
- 3Follow the onscreen instructions on your computer.
- 4Click the Backup/reset tab.
- 5Click Data backup.
Now, perform a factory reset by following the steps in this great VisiHow how-to article. Once the Factory Reset is done, your phone's Private Mode password will be reset. Be sure to write down the password you choose so you don't have to perform a Factory Reset again. To get your data back from Samsung Kies 3, simply plug your phone back into your computer and follow the steps above, but in the last step, click Restore instead of Data backup.
If you do not want to perform a Factory Reset on your Samsung Galaxy S5, there are a few other ways you can hide your data. First, you can backup the files to Samsung Kies 3 on your computer and delete them from your device. You can also use any of the applications listed below to hide your files directly on your device so no one else can find them:
See more questions like this: How to remove Android gallery private album password or get into the private mode without password or pattern?
Can I access files without turning private mode on. Maybe when synced to my computer?
I have had my Galaxy 5S for almost a month. I set up private mode with my fingerprint and have logged in and out of private mode many times without incident. For the past five days or so, it keeps saying that my fingerprint is accepted, but then a popup informs me that 'Private mode failed to enable. Please try again.' I can't reset the password because you have to have the private mode on to do that. Is there any way to retrieve the files before I reset my device?
Follow the steps in the above answer. You will have to hard reset the phone in order to use the Private Mode again but you can use Kies to back up the files as explained above. If the Knox Counter Security was tripped on the phone this will be the reason that you are seeing the message despite having the correct passwords.
How do I shut off the privacy mode?
I want to completely turn the privacy mode off. Like I never used it. How do I reset the settings for it?. I have tried: Turning it off
Using two fingers, swipe down your phone. The Privacy Mode icon will appear in your personalization menu and once you tap that it will turn it off until you decide to turn it on again.
Retrieve password for privacy setting on Samsung 5?
I set a password for the privacy mode on Samsung 5 - all my documents are encoded - and I forgot the password completely. Is there any way to retrieve my documents without resetting to factory settings. I have tried: Tried various passwords. I think it was caused by: Not thinking before I tried an application
You can try to transfer them to the PC using Kies. But you will have to hard reset the phone to use a new password which means that anything you have on the phone that was not transferred will be lost.
More questions and answers on this topic can be found here: My phone Nokia Lumia 630, apps not downloading in phone, error 80070490
Hello, how do I turn off my mobile data? It is really important for me as I am going away on holiday?
How do I turn off my mobile data? It is really important for me as I am going away on holiday!!. I have tried: I have tried calling Vodafone. I think it was caused by: I'm not sure
Manage Your Data Usage, Enable Data Roaming on Samsung Galaxy S5 can show you how to turn off your data during a vacation.
If you have problems with any of the steps in this article, please post in the comments section below.
Categories : All About Samsung Galaxy S5
Recent edits by: Maria, Lee-andre, Debo Jones