Edited by Wassim, Calob Horton, bubbleduck3, Eng and 10 others
- 1 Questions and Answers
- 1.1 I forgot my private mode password. What can I do to recover it?
- 1.2 Can I access files without turning private mode on. Maybe when synced to my computer?
- 1.3 I can not remember my password for My Note4 for the private mode?
- 1.4 I have a Note4, I don't know the private password?
- 1.5 I forgot the pin for the Private Mode. How can I recover hidden pictures?
- 1.6 Fingerprint scanner and private mode does work?
- 1.7 Reset phone can't find or see folders?
- 1.8 Private mode password/fingerprint Galaxy S6?
- 1.9 I have forgotten my password, for my Note5, how can I get into my phone without losing data?
- 1.10 Please help me, I forgot my privacy password?
- 1.11 I don't have a cord to plug in my phone to my computer?
- 1.12 How do I shut off the privacy mode?
- 1.13 Retrieve password for privacy setting on Samsung 5?
- 1.14 How can I unlock (turn off) the Visitor Mode of my phone if I don't know the pattern?
- 1.15 Is there a different way to set my private account without losing everything?
- 1.16 Hello, how do I turn off my mobile data? It is really important for me as I am going away on holiday?
- 1.17 The connected device is locked in Kies?
- 2 Comments
Questions and Answers
I forgot my private mode password. What can I do to recover it?
I need to hide some photos and videos. Is there a way to reset the private mode or another way to hide stuff?
Try this one its works Go to Apps Manager in settings
Swipe left until your at "All" apps
Go down to > Fingerprints
> Clear Cache, > Clear data, > Clear defaults, then > Force Stop "you may get a message saying all accounts, contents, etc. will be deleted it click okay"
Go to Finger Scanner in settings
Register or re-register your Fingerprint and you can change your backup password
This works for me
There is in fact a way to reset your Samsung Galaxy S5's Private Mode; however, this requires performing a Factory Reset, which wipes all of your phone's data. To make sure that you don't lose any of your important files, follow these simple steps to back your Samsung Galaxy S5's data up to your computer:
- 2Plug your Samsung Galaxy S5 into your computer.
- 3Follow the onscreen instructions on your computer.
- 4Click the Backup/reset tab.
- 5Click Data backup.
Now, perform a factory reset by following the steps in this great VisiHow how-to article. Once the Factory Reset is done, your phone's Private Mode password will be reset. Be sure to write down the password you choose so you don't have to perform a Factory Reset again. To get your data back from Samsung Kies 3, simply plug your phone back into your computer and follow the steps above, but in the last step click Restore instead of Data backup.
If you do not want to perform a Factory Reset on your Samsung Galaxy S5, there are a few other ways you can hide your data. First, you can backup the files to Samsung Kies 3 on your computer and delete them from your device. You can also use any of the applications listed below to hide your files directly on your device so no one else can find them:
See more questions like this: How to remove Android gallery private album password or get into the private mode without password or pattern?
Can I access files without turning private mode on. Maybe when synced to my computer?
I have had my Galaxy 5S for almost a month. I set up private mode with my fingerprint and have logged in and out of private mode many times without incident. For the past five days or so, it keeps saying that my fingerprint is accepted, but then a popup informs me that 'Private mode failed to enable. Please try again.' I can't reset the password because you have to have private mode on to do that. Is there any way to retrieve the files before I reset my device?
Follow the steps in the above answer. You will have to hard reset the phone in order to use the Private Mode again but you can use Kies to back up the files as explained above. If the Knox Counter Security was tripped on the phone this will be the reason that you are seeing the message despite having the correct passwords.
See more questions like this: Cannot access Private mode on dual SIM Galaxy S7 Edge Plus?
I can not remember my password for My Note4 for the private mode?
How do I change it without resetting the phone?
To change the privacy Mode Password on a Note4 you will have to hard reset the phone. There is not a way to retrieve the password so the next time, make sure you pic one that you regularly use in daily life and write it down somewhere.
I have a Note4, I don't know the private password?
I want to unhide some of my files
Follow the steps in the top answer and transfer the files using Kies. You will then have to hard reset the phone if you want to continue using private mode which means that you will lose any files not backed up on your phone.
I want to reset hidden pictures and photos without formatting device
Use Kies as explained in the top answer to recover your hidden pictures.
See more questions like this: I forgot my back up and private mode pin of Samsung A8?
Fingerprint scanner and private mode does work?
My fingerprint scanner has stopped working since a few days. The phone does not let me change the password settings from fingerprint to pattern or no password, nor does it enable private mode. However, the touch screen and phone work perfectly OK otherwise. I believe it to be some software problem. please help
It is because something you did tripped the Knox Counter Security System on the phone. Your regular stuff will work but the only way to use private mode again will be to hard reset your phone. This means that all the apps and other things like contacts will be lost unless you back them up first using Kies.
Reset phone can't find or see folders?
Factory reset my phone, but my folders are not in my Gallery or my private mode when turned on
When you factory reset your phone, you erased all of those files. Unless you backed them up using Kies before you factory reset then they are lost forever.
Private mode password/fingerprint Galaxy S6?
My fingerprint and backup password don't work on my private mode anymore. How do I get into my private mode or retrieve password.
You can't because you tripped the Knox Counter Security. You can use Kies to backup the files but you will have to hard reset your phone to use the Private Mode again.
See more questions like this: I'm locked out of my private mode, I have a Galaxy Edge7?
I have forgotten my password, for my Note5, how can I get into my phone without losing data?
I am locked out of my Note5, I do not want to do a master reset, I have entered the password over 20 times, it keeps saying to wait 30 seconds and try again, I do not get the "forgot password" window. I cannot use the finger reset or the pattern reset. I have tried: Entering my password over and over hoping the "forgotten password" window will come up, turned off my phone for an hour and then tried again
Backup your data with Kies. Recover Android Device in case of Forgot password/pattern unlock an Android device is a VisiHow article that explains how to recover passwords with Google Accounts Recovery. Since you have not gotten the option to sign in with Google you may have to reset your phone still. If you have not done so yet, pull the battery for a few minutes. This sometimes allows users to log in as they normally would.
See more questions like this: I guess someone has tried to check my phone and my password is not accepting?
Please help me, I forgot my privacy password?
Now I can not even view the menu of my phone. My phone is Galaxy S5 .I tried to flash it but none has changed
When you say flash do you mean instead hard reset? Because flashing ROM is the only way to get past a privacy password prompt and should have worked unless you were using a corrupted file. Flare S4 how to remove the privacy protection password has the steps on how to properly flash firmware. This is your [www.needrom.com/category/samsung/galaxy-s5-samsung/ ROM] from NeedRom.com.
See more questions like this: My phone is O+ 360 alpha, I forgot my privacy pin code. Help me please?
I don't have a cord to plug in my phone to my computer?
I need a cord to plug my phone in my computer
The cable on your charger is your USB cord. If you do not have a USB charger then you can purchase the cable at any retailer that has cell accessories.
How do I shut off the privacy mode?
I want to completely turn the privacy mode off. Like I never used it. How do I reset the settings for it?. I have tried: Turning it off
Using two fingers, swipe down your phone. The Privacy Mode icon will appear in your personalization menu and once you tap that it will turn it off until you decide to turn it on again.
Retrieve password for privacy setting on Samsung 5?
I set a password for the privacy mode on Samsung 5 - all my documents are encoded - and I forgot the password completely. Is there any way to retrieve my documents without resetting to factory settings. I have tried: Tried various passwords. I think it was caused by: Not thinking before I tried an application
You can try to transfer them to the PC using Kies. But you will have to hard reset the phone to use a new password which means that anything you have on the phone that was not transferred will be lost.
How can I unlock (turn off) the Visitor Mode of my phone if I don't know the pattern?
I tried to browse my phone. Then I tried the Visitor mode, which eventually hid the messages/conversations and contacts of the phone. When I tried to turn it off, it says "Please confirm your unlock code:" (pattern). What will I do? I don't know the pattern. Please help me. This is my friend's phone. She'll surely get mad at me. Thank you.
Since you do not know the pattern, your friend should because this is her phone. She will have to hard reset the phone if her password does not work. In the future, do not mess around with someone's phone.
See more questions like this: My phone locked and can't exist and open it. What must I do. It's Tiaggo power China phone?
Is there a different way to set my private account without losing everything?
How can I reset my password without a computer. I have tried: Asking the Google. I think it was caused by: I forgot it, I haven't used it in a while
You can't change the password unless you perform a hard reset.
Hello, how do I turn off my mobile data? It is really important for me as I am going away on holiday?
How do I turn off my mobile data? It is really important for me as I am going away on holiday!!. I have tried: I have tried calling Vodafone. I think it was caused by: I'm not sure
Manage Your Data Usage, Enable Data Roaming on Samsung Galaxy S5 can show you how to turn off your data during a vacation.
The connected device is locked in Kies?
Hi, please help. Galaxy S6 edge after upgrade. I can't connect to Samsung Kies 3. They say 'The connected device is locked enter password on the connected device'. What I need to do, please, thank you.. I have tried: I did factory reset, didn't help.
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Categories : All About Samsung Galaxy S5
Recent edits by: Lee-andre, Debo Jones, pramod karnwal