Edited by IPOOPSOMETIMES, Eng, VisiHow, Alma and 1 other
Questions and Answers
I forgot my previous email ID after resetting my Android phone, it is asking to add previous email ID, so what to do?
I forgot my previous email ID after resetting my Android phone, it is asking to add previous email ID, so what to do? I have tried: I rebooted the Android the phone and I forgot my previous email ID, without previous email ID it is not opening
You will need to restore your previous user name and password by visiting this Web page.
- Restore your user name. Click "I don't know my username" and "Continue". Select an option to either recover your user name via an SMS, phone call, or recovery e-mail by selecting and entering those. Do not forget to enter your first name and surname. Pass the human test and click "Continue" to receive user names registered to the recovery e-mail or the phone number.
- Then, restore the password for the user name or user names. Go back to this Web page and click "I don't know my password". In the pop-up input line, enter the recovered e-mail address. Enter the last known password for your e-mail address. If you do not remember it, click "I don't know". Enter the recovery e-mail fully or click "Verify your identity" to be asked a series of security questions. This will allow you to reset the password for the account.
- Use the recovered account username and password to enter your reset Android smartphone.
More questions and answers on this topic can be found here: I do not remember my Google account username or password
If you have problems with any of the steps in this article, please post in the comments section below.
Categories : General Android Mobiles & Tablets
Recent edits by: Alma, VisiHow, Eng