Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Anonymous, Eng, Obie, ratoz_t and 5 others

Questions and Answers

I forgot my alternate password and the phone doesn't recognize my thumb expression?

I forgot my alternate password and the phone doesn't recognize my thumb expression.

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Several people have posted issues on this regarding their phones. The best way to resolve the issue is to keep trying until you get the option to use your Google Account. Recover Android Device in case of Forgotten password/pattern unlock an Android device is a VisiHow tutorial that can step you through using the recovery method. If this does not work see if you can perform the steps below that section, but most likely you will have to hard reset your phone. The good news is you may be able to backup your data before you hard reset the phone.

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Woke up without fingerprint password function this morning. Tried every password I might use, without success?

Pretty much done with Samsung. It's all junk. And I've bought enough of it.

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Backup your data which is explained in this VisiHow article Backup Data on Samsung Galaxy S5. You can use Kies with any Samsung device. Hard Reset your phone and disable the fingerprint function. Unfortunately, some of the Samsung phones have several issues with the fingerprint features. You can still try to recover your phone using your Google Account but Perform a factory reset on Android Device explains hard resetting your device.

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Finger scanner would not let me scan my fingerprint and I do not remember my alternate password, help please?

Finger scanner would not let me scan my fingerprint and I do not remember my alternate password, help please

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Keep attempting until the phone gives you the option to sign in with your Google Account. If you can't remember your password to that account you can follow the steps in Recover Android Device in case of Forgot password/pattern unlock an Android device.

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Setup a fingerprint lock and doesn't show on my phone and my alternate pass won't also work?

Fingerprint scanner doesn't show up. I have tried: Tried all my passwords. none worked so far. I think it was caused by: I have no idea. that's why I'm here.

Please refer to the answers posted above you for a resolution to your problem.

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

More questions and answers

Can't remember my recovery password?

Or Google password and user name. I have tried: To remember all the passwords I normally use. I think it was caused by: Honestly don't know

Recover Android Device in case of Forgot password/pattern unlock an Android device is a VisiHow section in an article that can help you to unlock your device.

Blackberry 9790 fingerprint lock access problem?

Last night I was trying to add a slide lock screen to my phone but by mistake I selected the fingerprint scanning lock and unfortunately selected turned on first it accepted my fingerprint but then it never accepted, I've things to do and I don't know what to do, I can't access my phone anymore.. I have tried: So far I just tried to unlock it and there's nothing else I can do before asking for fingerprint it asks me my password and It's accepting my password because I've set my password by phone settings but this scanner isn't giving me access.. I think it was caused by: I don't know maybe it's because I added an non-trusted application but now I've got a big lesson.

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If you used a third party app to enable the fingerprint scanner please hard reset your device. Remove the battery and wait 30 seconds before putting your blackberry battery back in the device. This is how you do a hard reset on a Blackberry. Your data is not lost this way on Blackberry and to remove the 3rd party application you will need to perform a security swipe. To initiate a security wipe, complete the following steps:

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  1. 1
    Select Options from the home screen.
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  2. 2
    Select Security Settings
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  3. 3
    Select Security Wipe.
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  4. 4
    Choose what you want to wipe and in your case, it would be User Installed Applications
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  5. 5
    You will see a prompt to enter "blackberry" then click Wipe.
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The BlackBerry smartphone will reset several times but once complete the applications will be deleted.

Phone locked due to unknown password?

Phone locked, can't remember my alternative password. Its a Samsung S6. I have tried: Won't let me do fingerprint recognition. I think it was caused by: Phone ran out of battery

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I can't use my fingerprint lock because of forgotten password on my edge S6 Galaxy?

I removed and app off my phone because of the Ads and causing my phone to run slow. So I went to uninstall and it wasn't highlighted so I went through setting and selected everything that was preventing to uninstall after I did that, uninstall it became visible for me, so did then after uninstall it said how would icons to be so I selected the default and I attempted to so then it said restart the phone so I did, now my fingerprint was my lock so when I restarted the phone and then using my fingerprint to unlock it stated use my password so I did, now I have used all the passwords I would use for security and it still won't allow me

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My Samsung fingerprint access is locked. I don't remember the alternate password?

Is there a way I can unlock it. I have tried: Tried several passwords, just cannot remember what it is. I think it was caused by: I think my grand-kids tried to open my phone

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How to unlock fingerprint lock without erasing mass storage data?

How to unlock fingerprint lock without erasing mass storage data?

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Smart phone lock screen scanner problem?

Fingerprint scanner on my cell doesn't work and it locked me out should I just take it in to the store or is there a "do it yourself" way to fix it

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Categories : All About Samsung Galaxy S5

Recent edits by: kyawah, Doug Collins, Maria

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