Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Anonymous, Maria

Questions and Answers

I don't see the Device Tab when trying to turn off screen lock on Galaxy S5?

I don't see the device tab when trying to turn off screen lock on Galaxy S5

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  1. 1
    Go to Settings.
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  2. 2
    Select Security then Device Administrators.
    Disable anything checked that is not KNOX or Android Device Administrator.
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  3. 3
    Then go back into the Security menu and select Clear Credentials.
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  4. 4
    Try now to disable the lock.
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  5. 5
    If you still can't because it is grayed out, put your phone into Recovery Mode and Wipe Cache Partition and then once the phone restarts go through the process again, this time, choosing Wipe Dalvik Cache.
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  6. 6
    Uninstall any apps that might be causing the issue.
    These usually came with a warning to Trust This Application which you would have had to enable. Some "cleaning" app that also have a lock function can cause interference as well.
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The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

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Categories : All About Samsung Galaxy S5

Recent edits by: Anonymous

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