Edited by Maria, Dougie
- 1 Questions and Answers
- 1.1 I cannot unlock my Android using my Google account it has same account I try to computer and it work?
- 1.2 I forgot my Google account recovery credentials and I do not know what to do?
- 1.3 I cannot unlock my cellphone because I forgot my Google account..what I need to do to unlock my cellphone..the unit of my cellphone is o+ 0.82 Android?
- 2 Comments
Questions and Answers
I cannot unlock my Android using my Google account it has same account I try to computer and it work?
How to unlock my Android so I can use it
Turn off of your device completely and retry entering your information. From here you will need to re enter the information while ensuring that you are entering it the correct way. Double check and make sure that the account is correct by going to www.gmail.com and checking to make sure that this is the account for your device.
I forgot my Google account recovery credentials and I do not know what to do?
Forgot my pattern and my Google account recovery credentials
You may try the following to remove your pattern lock.
Note: All of your data will be lost.
- Power off your device.
- Please do the following:
- Press and hold Volume up and Power button at the same time until Android system recovery shows up. If your phone boots normally, turn it off again and try the following key combinations below until you are able to access Android system recovery.
- Volume up, Home and Power key.
- Volume down and Power key.
- Volume up, Volume down and Power key.
- If after trying all the possible key combinations above and you still can't access Android system recovery, your device might require service, please immediately contact your device dealer.
- If you have successfully boot into Android system recovery, please navigate to "wipe data/Factory Reset" using your volume button, then press home or power button to confirm.
- Then select "yes".
- Select "reboot system now" after data wipe is complete.
- Your device will now boot normally without the lock.
I cannot unlock my cellphone because I forgot my Google account..what I need to do to unlock my cellphone..the unit of my cellphone is o+ 0.82 Android?
I use a swipe password and many times I attempt it,but I cannot unlock it.
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Categories : General Android Mobiles & Tablets
Recent edits by: Maria