Q&A from the article:

Download and install Whatsapp for windows phone

Edited by giridhar, Doug Collins, philip, Dougie and 18 others

Questions and Answers

I cannot download WhatsApp for my Lumia 720 Windows phone?

After uninstalling I cannot reinstall it

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There is simply one reason why you are not able to download the app and that is because Windows has removed the application from the app store. The reason they pulled the app from the store and devices is so that they can fix the bugs that are occurring on the device.

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They have not given a specific time limit on how long it is going to take but they have said that once it is fixed they will return the app back to be used on Windows devices:

http://www.slashgear.com/whatsapp-windows-phone-fix-in-works-after-im-app-pulled-22330044/

WhatsApp can not download on my Lumia 520?

I have tried downloading WhatsApp on my Windows phone, but it brings a message that the application is unavailable for my device.

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Nokia Lumia 520 is supported by WhatsApp, but unfortunately, WhatsApp is not available now on Windows Phone Store. WhatsApp decided to remove its application from Windows Phone Store due to some technical issues. Microsoft and WhatsApp are now trying to resolve the issues.

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See more questions like this: Downloading WhatsApp on Nokia Lumia 520

I have HTC Window8 S and when I am trying to download WhatsApp I am getting an error, My Family setup is needed. Kindly help me?

Unable to download WhatsApp in Windows phone, getting an error My Family Setup Needed

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You need to log in to your Microsoft Account as a parent (adult) and change the preference.

  1. 1
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  2. 2
    Click "Devices".
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  3. 3
    Click your Microsoft account
    .
    While you are on the page, check whether all of your data fields are correct.
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  4. 4
    (Optional, but may help)
    .
    Go to http://www.xbox.com/en-US/. Click "My account" and "Privacy and online settings". The account must be set up as an adult account. Confirm the Terms of Use or create an Xbox Live account.
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  5. 5
    Click all of the accounts one by one under the child account.
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  6. 6
    Click "Apps, games, and media".
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  7. 7
    Turn off "Block apps and games that are not applicable" for each child account.
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  8. 8
    On the phone, press the home button and swipe left.
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  9. 9
    Tap on "settings".
    Was this step helpful? Yes | No
  10. 10
    Tap on "email + accounts".
    Was this step helpful? Yes | No
  11. 11
    Tap on your account and select "Sync".
    Was this step helpful? Yes | No
  12. 12
    Reboot your phone.
    Was this step helpful? Yes | No

See more questions like this: I cannot download WhatsApp on my Nokia Lumia 630. I need help; it was showing an error code

Hi, how do I download WhatsApp on my phone?

When I try to download it gives me an error code 80070490

Try to reenter the Microsoft Account information by going to Recover Your Microsoft Account page. Enter your account name, the contact email address, and enter the characters you see. This will recover your Microsoft account. On the phone, slide left from the home screen. Tap on "settings", "email", "accounts", and "sign in". Enter the data that you have just recovered. If that does not help, check if you can uninstall and reinstall WhatsApp.

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More questions and answers on this topic can be found here: I always use WhatsApp on my Lumia 520, its been 2 years. But day before yesterday I updated it & then it couldn't open. I reinstalled it but its not opening. I also removed some of my unimportant app, but its not opening. Then I fully removed WhatsApp, an

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The above questions are from the following wiki...
Download and install Whatsapp for windows phone
More questions and answers

Lumia 625 WhatsApp error - The Microsoft account service is unavailable at the moment. Try again later?

It was working fine, then some problems started with syncing so I uninstalled it from my Lumia 625 Windows phone. While installing it again, it says " The Microsoft account service is unavailable at the moment. Try again later." I tried many times, my Microsoft account is also working fine. I have tried: Installing from Windows store- rebooting. I think it was caused by: Don't Know

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  1. 1
    First of all, check if WhatsApp is actually in the Windows Store at the moment.
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  2. 2
    Turn off WiFi
    .
    To get there, from the home screen, swipe left, tap on "settings", "WiFi and settings". Then, tap the WiFi toggle to disable it.
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  3. 3
    Press the home button.
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  4. 4
    Swipe left, tap on "settings" and "mobile network"
    .
    Tap on "Data connection" and select "off".
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  5. 5
    Perform a soft reset by pressing and holding the volume down and power button for 10 seconds simultaneously
    .
    Your phone will reboot.
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  6. 6
    Check your current location.
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  7. 7
    On Lumia 625, tap on "settings" and "region + language"
    .
    Check that your location matches the one on the account.
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  8. 8
    Tap on "settings" and "date + time", Turn off the automatic option and check your location.
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  9. 9
    Verify the year, date, time, and time zone.
    Was this step helpful? Yes | No
  10. 10
    Enable your WiFi and mobile Internet
    .
    This can be done by repeating steps 2-4 and setting both switches to "on".
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  11. 11
    Tap on "settings" and "e-mail + accounts".
    Was this step helpful? Yes | No
  12. 12
    Tap and hold your account and select "sync".
    Was this step helpful? Yes | No

These steps can help you to fix the problem.

See more questions like this: I am unable to install WhatsApp in Nokia phone

People told me that I need to first create a Microsoft account and I did, but it keeps saying "attention required" so I can't download any social network, but I do have Google account, so what do I have to do?

People told me that I need to first create a Microsoft account and I did, but it keeps saying "attention required" so I can't download any social network, but I do have Google account, so what do I have to do?

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It might appear that you have not verified your Microsoft Account email address yet. Try to go to http://accounts.live.com, log in, and verify your email address. Go to your email inbox, click the email message from Microsoft, and click the link to verify the address. On your phone, tap on "settings" and "date + time", Turn off the automatic option and check the year, date, time, and time zone.

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See more questions like this: I can't download applications and it says attention required

See more questions like this: Hi, WhatsApp download problem

How to install WhatsApp on Nokia Lumia 535? It shows an error 80070490?

During downloading it shows an error without completing the full download, it got interrupted. Please solve this problem

Before doing something drastic like hard-resetting your phone, check if your Windows Live is synchronized. Press the home button, swipe left, tap on "Settings", "email + accounts". Tap on your account and select "Sync".

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Make sure that your account if verified too by logging into Microsoft Account. Then, click "Your info", "Manage your sign-in email or phone number", "Verify", and "Send me verification email". Check the message in the email inbox and click the link.

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Check your date, time zone (location), and time by swiping left from the home screen and tapping "settings" and "date + time".

See more questions like this: I am unable to download any apps in my Nokia Lumia 1320

Hi, I cannot find programs or apps for Nokia Lumia? for example WhatsApp and Adobe pdf?

I have no programs on my phone, and I want some programs downloaded; for example WhatsApp and Adobe pdf. Can you help me? please send me apps or URL address

Tap on these links to download

Then, tap on "Get this app".

I cannot download WhatsApp. My phone is an HTC with Android?

I've used WhatsApp for almost a year and a half. I had to download it again before because I've got a warning message saying it had expired. I let a couple of days pass and I could download it again. This time I kept on getting messages to update to latest version but when I tried to do it, it would fail with error message "lack of memory". Now it stopped working with 21 Jan expiry date. But when I try to download it from the market place, it keeps on failing for lack of memory. My available memory is 1.84GB in SD card and 55.01MB Internal phone storage. Thanks.

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It is. indeed, a lack of memory. Android uses its internal memory first for downloading, extracting, and installing software. To clean your phone, uninstall unnecessary applications. Then, in applications, go to "Settings", and then go to "Application manager". Tap each application and tap "Move to SD card" and "Clear Cache" if they are available. These should clear some space for WhatsApp.

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Hi, I am not able to install any apps from the store, I am getting Error Code:80048264. I got through the Google and found that I need to sync with Microsoft account which I created initially, but the problem is that I forgot my Microsoft password. So please help me out. How can I resolve this issue

How can I resolve this problem?

  1. 1
    Navigate to the Recover Your Microsoft Account page.
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  2. 2
    Enter your account name.
    Was this step helpful? Yes | No
  3. 3
    Enter the contact email address.
    Was this step helpful? Yes | No
  4. 4
    Pass the antispam test by typing the characters that you see
    .
    You will recover your Microsoft account.
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  5. 5
    Press the home button on the phone.
    Was this step helpful? Yes | No
  6. 6
    Slide left.
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  7. 7
    Tap on "settings".
    Was this step helpful? Yes | No
  8. 8
    Tap on "email".
    Was this step helpful? Yes | No
  9. 9
    Tap on "accounts".
    Was this step helpful? Yes | No
  10. 10
    Tap on "sign in".
    Was this step helpful? Yes | No
  11. 11
    Enter the recovered data to log into Microsoft Account.
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  12. 12
    Press the home button.
    Was this step helpful? Yes | No
  13. 13
    Slide left.
    Was this step helpful? Yes | No
  14. 14
    Tap on "settings".
    Was this step helpful? Yes | No
  15. 15
    Tap on "e-mail + accounts".
    Was this step helpful? Yes | No
  16. 16
    Tap and hold your account and select "sync".
    Was this step helpful? Yes | No

Problem related to application?

Hello. I downloaded the application and it was successfully downloaded, but when I try to open it, it gives a problem with the app. What needs to be done?

If there is an error code associated with the error, then the reason for the application not working will be more evident. However, if there is no error code at all, then it might be the application itself being non-responsive. Try to update your phone too by checking our article on how to update your Lumia. Then, uninstall the application. Reboot the phone. Reinstall the application.

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I have changed DOB and the country etc., but it's still asking me to set up my family, I have done that online and verified my email address and now its still asking me to get an adult to do it for me? I mean I'm 32?

I have changed DOB and the country etc., but it's still asking me to set up my family, I have done that online and verified my email address and now its still asking me to get an adult to do it for me? I mean I'm 32?

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  • Try to navigate to the Microsoft Account page.
  • Click "Devices" and your Microsoft account. Check that your country and other data are correct.
  • Open a new tab and navigate to your Xbox Account.
  • Click "My account" and "Privacy and online settings". Confirm all of the Terms of Service and if your account is set to the adult mode.
  • Find any child accounts and either remove or click them. If you choose the latter, click "Apps, games, and media" and turn off "Block apps and games that are not applicable".
  • Now, you can synchronize your account ("settings"-> "email + accounts" -> account name -> "sync") on your phone.
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If you have problems with any of the steps in this article, please post in the comments section below.

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Categories : Software

Recent edits by: Alma, Inukshuk, mohamed jasir

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