Edited by qEvs, Calob Horton, bobbon, Eng and 13 others
Questions and Answers
How do I reset a Motorola Droid Turbo without previously synced account information?
I swapped the SIM card from another phone to this one and when going through the Setup Wizard, I keep getting stopped at the message "This device was reset. To continue, sign in with a Google Account that was previously synced on this device". I enter valid Google account information and it still doesn't take it and brings me back to this prompt. I've already done the factory data reset and have even gone so far as the AF Fastboot Flash Mode screen to try and reset. I cannot get past this step in the setup process. The phone was reset using 10 invalid login attempts when entering a pin. I have tried: All the steps in your article that I could base on where I am in the Setup Wizard. The phone is completely useless at this point as I can't make calls until the Setup Wizard is completed. I think it was caused by: Doing a reset by entering 10 invalid PINs, now Android requires account information to unlock it so I can go through the Settings menu to perform a normal Factory Data Reset. For some reason, it is not recognizing the Google information entered and I've tried several alternative methods as they've been presented.
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Categories : General Android Mobiles & Tablets
Recent edits by: Maria, vc, MDG