I can't get to my home screen on my Samsung Galaxy S5

Edited by Rob, Inukshuk, Eng, samscj and 8 others

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Questions and Answers

I can't get to my home screen on my Samsung Galaxy S5?

I can't get to my home screen on my Samsung Galaxy S5

There are several measures you can try here to get to your Samsung Galaxy S5 home screen.

If the phone is completely dark with the phone try holding down the power button on the upper left of your Galaxy S5 and if there is no reaction try taking the battery out of the back of the phone and replacing it. If this does not work try recharging the phone and then turning on the power button. If this does not resolve the problem then consider taking the phone in for repair.

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You can also try doing a hard reset of your phone but keep in mind that if you take that step you will wipe all of the data on the phone. To do a hard reset press and hold the Volume Up, Home and Power buttons until the Samsung logo pops up on the screen and then scroll to the data..factory reset option by pressing the Volume Down button. Tap on yes to delete all of your data. This resets the phone back to its default setting enabling you to access the home screen again.

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I have just got a new Samsung Galaxy S5 and I can't get past the password screen?

I am inputting the correct password that is already set up on my SIM card however when I go to OK nothing happens

If your password isn't working and you can't gain access to your phone with your Google account, you'll need to perform a Factory Reset. This will delete the data on your phone, but will at least allow you to use the device you purchased.

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You can find a guide explaining the reset process here: Perform a factory reset on Android Device.

Fingerprint failed and forgot alternate password

I failed in unlocking my phone (Galaxy S5) through fingerprint scanner so my phone asked for an alternate password. unfortunately I forgot the alternate password, and the option of unlocking through fingerprint has disappeared too. I went to Samsung store and they told me the only way to unlock my phone was to Factory Reset it. Is there anyway I can recover the data like photos and videos?

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I need to get access to my phone

Fingerprint didn't work, locked my phone, forgot alternate password, tried logging into my Google account and locked it even more to the point where its only asking for alternative password which I don't remember

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How can I access my phone without resetting the memory?

I had a swipe password for my Galaxy S5 and after work today I tried to go on and now I have a pin type password. I don't know of any pin I set up, tried all the usual and nothing.

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I've got fake Samsung S5, I forgot the password, could you please help?

When I tried sticky keys power,volume up,home buttons, I get option and chose recovery mode, then shows Android man but when I try to give command none of the buttons work to give command?

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How do I get to the point where to use the Google login and password?

I have locked my daughter's phone and the phone isn't opening to the password I set.

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S5 finger scanner freezes after a week or so?

After Lollipop update I started facing issues in finger scanner of my S5, it freezes and doesn't work . I need to restart my phone and then it works

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Lost my encrypted password after firmware upgrade?

I upgraded my firmware to the latest code after the phone prompt me to do so, on coming up after the upgrade my encrypted password did not open my phone again. Please assist on how to open it without losing data

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I bought my phone from someone but their fingerprint and password is on it...Can't get a hold of the person because it was a random person...I wish I didn't trust him so easily

how can I fix this problem? I love this Samsung phone and I want to keep it and buy minutes for it...But unfortunately I can't, can you please help me with this dilemma?. I have tried: Removing the SD card, and restarting the phone

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Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: Donna, mibro, mplesh

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