Q&A from the article:

Hard reset your Android phone or tablet when you forget the passcode or lock pattern

Edited by kaayhustla, Eng, baby cakez, tyrey and 13 others

Questions and Answers

I bought a phone, and it is reset, but now it is asking me for the Google account that was synced on the phone before I bought it?

Its an Alcatel one touch is there any way I can take that off, it is reset but has a pop up that says protect your phone and won't let me move forward unless I put in the email that was synced with the phone before I bought it, Help me, please! I have tried: Resetting it over and over again & Google. I think it was caused by: ?!

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It is possible that there is an old SIM card in the phone that still has information relating to the previous owner on it, including Android device protection that prevents anyone from not knowing the old Google password that it was originally set up with from breaking into the phone. The solution is to open the back of the phone and then remove the old SIM card. Put the phone through another hard reset replace it with a new one. Under settings go to Google and add an email account. Make this your primary email account for accessing your Android phone in the future.

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Have an Android tablet that did a software update, firmware is now 1.0.3. I have an identical tablet that the firmware is 1.0.0- After update Netflix doesn't work? I have uninstalled app, reinstalled app, hard reset, etc.. still stuck on 1.0.3. I have called Netflix, my internet provider, the manufacturer. Nobody can figure out how to get it back to when it used to work at 1.0.0?

Have an Android tablet that did a software update, firmware is now 1.0.3. I have an identical tablet that the firmware is 1.0.0- After update Netflix doesn't work? I have uninstalled app, reinstalled app, hard reset, etc.. still stuck on 1.0.3. I have called Netflix, my internet provider, the manufacturer. Nobody can figure out how to get it back to when it used to work at 1.0.0?

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My meizu 3 won't hard reset, just keeps going back to password, my girl has gone and forgotten code now!

My meizu 3 won't hard reset, just keeps going back to password, my girl has gone and forgotten code now! I have tried: The forms with all button combinations. I think it was caused by: My children who think its funny to lock me out my phone because I said NO. a not so funny joke after all. It is NO for a very very long time...

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I have a 6 Inch Android 4.4 AT&T 3G Dual SIM/Core Straight Talk Smartphone GPS?

I bought this phone on eBay, it came unlocked and I had it for 2 weeks when it locked on me. I had not put a Password on the phone, but it won't allow me to access anything now, and keeps asking for the Password Code to unlock it - Model is V11S

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The above questions are from the following wiki...
Hard reset your Android phone or tablet when you forget the passcode or lock pattern

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Article Info

Categories : General Android Mobiles & Tablets

Recent edits by: Maria, Willem, M.Nastas

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