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Hard reset your Android phone or tablet when you forget the passcode or lock pattern

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I bought a phone and it is reset but now it is asking me for the Google account that was synced on the phone before I bought it?

Its an Alcatel one touch, is there any way I can take that off, it is reset but has a pop up that says protect your phone and won't let me move forward unless I put in the email that was synced with the phone before I bought it, Help me please !. I have tried: Resetting it over and over again & Google. I think it was caused by: ?!

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It is possible that there is an old SIM card in the phone that still has information relating to the previous owner on it, including Android device protection that prevents anyone from not knowing the old Google password that it was originally set up with from breaking into the phone. The solution is to open the back of the phone and then remove the old SIM card. Put the phone through another hard reset replace it with a new one. Under settings go to Google and add an email account. Make this your primary email account for accessing your Android phone in the future.

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See more questions like this: How can I reset phone if these steps are not working?

I got an Alcatel one touch pop Astro, it keeps asking me for the email it was past synced with but I just got it?

I have tried over and over to reset it but when I reboot the device it just says device was reset enter last email it was synced to. I have tried: Holding the volume up and power button and volume down with power button. I think it was caused by: Maybe someone in the store was trying it out and decided they didn't want it

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What to do with my phone? if it can't perform a hard reset?

I have had a Sony Ericsson Hisense u850, now the screen can't respond so I tried to a hard reset but what is happening is that if I press power button, nothing happens that is why I am asking

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See more questions like this: How can I hard reset my phone if my home button is broken

Have an Android tablet that did a software update, firmware is now 1.0.3. I have an identical tablet that the firmware is 1.0.0- After update Netflix doesn't work? I have uninstalled app, reinstalled app, hard reset, etc.. still stuck on 1.0.3. I have called Netflix, my internet provider, the manufacturer. Nobody can figure out how to get it back to when it used to work at 1.0.0?

Have an Android tablet that did a software update, firmware is now 1.0.3. I have an identical tablet that the firmware is 1.0.0- After update Netflix doesn't work? I have uninstalled app, reinstalled app, hard reset, etc.. still stuck on 1.0.3. I have called Netflix, my internet provider, the manufacturer. Nobody can figure out how to get it back to when it used to work at 1.0.0?

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The above questions are from the following wiki...
Hard reset your Android phone or tablet when you forget the passcode or lock pattern

More questions and answers

I can't hard reset a prestige elite 8Q,no combination to reset works. please help?

Holding power plus vol down is not working. Looked up all ways to do

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How can I reset LG sunrise phone?

I've tried a couple different ways, holding down volume up and power button and volume down and power button but neither works. The phone turns on and stays on unlock account screen. this is my daughters phone, who forgot was her email and password are so I cannot unlock that way either.. I have tried: Already explained. I think it was caused by: Daughter forgot pin/pattern

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Telefunkun tablet adriod phone reset screen locked?

Doesn't have a password only locked but can't seem to access it screen broken

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If I reset my phone, will I have to reactivate my phone service?

I can't do anything right now...and the memory on my phone is very low...and not performing well...do you know what should I do?. I have tried: Using cleaning apps... restarting my phone. I think it was caused by: Unknown apps installing in the background

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How do I reset my TracFone LG Sunrise Android Prepaid Smartphone?

It says I have to enter a backup pin or a Google email and I don't have either of them?. I have tried: To press the volume up and down and power button and the volume up and power and home button. I think it was caused by: Because I put a passcode on it and I forgot it

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See more questions like this: I have a TracFone wireless and can't get in to it how do I reset it without knowing the password to it?

Yes please. my Straight Talk is locked up and 5 times of data reset didn't fix it\?

Protect your phone is all it says and then wanting email address and passcode. I have tried: Calling the company and their master reset didn't work. I think it was caused by: Clean sweep probably

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How do I reset my LG Straight Talk phone, when I did what the answer told me to do, it didn't work, it went straight to the front page on the screen?

How do I reset it, so I can finally call my friends?

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I have a 6 Inch Android 4.4 AT&T 3G Dual SIM/Core Straight Talk Smartphone GPS?

I bought this phone on eBay, it came unlocked and I had it for 2 weeks when it locked on me. I had not put a Password on the phone, but it won't allow me to access anything now, and keeps asking for the Password Code to unlock it - Model is V11S

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My phone is hard bricked and does not switch to recovery menu, what do I do?

My phone is hard bricked and it doesn't switch to recovery menu

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My meizu 3 won't hard reset, just keeps going back to password, my girl has gone and forgotten code now!

My meizu 3 won't hard reset, just keeps going back to password, my girl has gone and forgotten code now! I have tried: The forms with all button combinations. I think it was caused by: My children who think its funny to lock me out my phone because I said NO. a not so funny joke after all. It is NO for a very very long time...

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How do I bypass Google safety email step?

I try to hard reset my Stylo 2 and it won't work, so help me factory hard reset. I have tried: Hard reset. I think it was caused by: Last owner reset and now I don't know his email or password

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Categories : General Android Mobiles & Tablets

Recent edits by: kipp, Doug Collins, Me335

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