Q&A from the article:

Recover Android Device in case of Forgot password/pattern unlock an Android device

Edited by Eng, syleen23, VisiHow, Fionasonline and 1 other

Questions and Answers

I bought a new phone and I accidentally put a password in it that I don't remember, now its locked?

I bought a brand new phone from Metro and they tried to reset it and its not working, they have me to cut the phone off, turn it back on, then scroll down and go to reset. I did all that and its locked and it won't unlock and they can't help me. I don't know what to do with my phone, I just bought it. I have tried: Well I called them, they told me to turn it off, turn it on, hold it and it should work, it should unlock and it did not and now they are telling me they saw me and can help me, I would have to buy a new phone. I think it was caused by: The problem was I just bought the phone and I was trying to work it somehow, I accidentally put in a password that I don't remember what it was, and it locked up and now they can't do anything and they keep resetting it but they told me I would have to have a password which I don't know.

Was this helpful? Yes | No | I need help
Ad

Apparently, you need to reach the recovery menu and wipe data off your smartphone to remove the set password. Turning the device on and off will not remove it. So, power down your smartphone and follow the instructions in this tutorial, section "Factory Reset Android Devices Not Booting Normally".

Was this helpful? Yes | No | I need help

More questions and answers on this topic can be found here: I have my phone locked with pattern and it asks me sign my google account and I have typed the correct username and password and it says invalid username or password what should I do

Was this helpful? Yes | No | I need help
The above questions are from the following wiki...
Recover Android Device in case of Forgot password/pattern unlock an Android device


Referencing this Article

If you need to reference this article in your work, you can copy-paste the following depending on your required format:

APA (American Psychological Association)
I bought a new phone and I accidentally put a password in it that I don't remember, now its locked. (2017). In VisiHow. Retrieved Jun 23, 2017, from http://visihow.com/I_bought_a_new_phone_and_I_accidentally_put_a_password_in_it_that_I_don%27t_remember_now_its_locked

Was this helpful? Yes | No | I need help

MLA (Modern Language Association) "I bought a new phone and I accidentally put a password in it that I don't remember, now its locked." VisiHow, visihow.com/I_bought_a_new_phone_and_I_accidentally_put_a_password_in_it_that_I_don%27t_remember_now_its_locked Accessed 23 Jun 2017.

Was this helpful? Yes | No | I need help

Chicago / Turabian VisiHow.com. "I bought a new phone and I accidentally put a password in it that I don't remember, now its locked." Accessed Jun 23, 2017. http://visihow.com/I_bought_a_new_phone_and_I_accidentally_put_a_password_in_it_that_I_don%27t_remember_now_its_locked.

Was this helpful? Yes | No | I need help

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.

Article Info

Categories : General Android Mobiles & Tablets

Recent edits by: Fionasonline, VisiHow, syleen23

Share this Article:

Thanks to all authors for creating a page that has been read 121 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No