Q&A from the article:

Download and install Whatsapp for windows phone

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Questions and Answers

I am unable to install WhatsApp on my Nokia Lumia 520 phone?

Whenever I try to install WhatsApp, after downloading the application, my phone asks for parental permission to install it. So please help me out with it.

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The Windows Phone operating system that your Nokia Lumia 520 phone runs on features Parental Controls that allow parents to block certain applications from being installed on their children's phones. If your parents activated Parental Controls, you will need to ask them to enter the code so you can install WhatsApp on your phone.

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If your parents did not set up Parental Controls, it means that you did. When you try to download the application onto your phone, enter your Parental Controls password that you set up when your phone asks you to. Your phone will then proceed to download and install WhatsApp so you can use it on your Nokia Lumia 520.

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If you do not remember setting up Parental Controls, or if you have forgotten the password for the feature, you will need to perform a Factory Reset on your Nokia Lumia 520. This will wipe all of your phone's data, but if you're logged into a Microsoft account, you can back it up before the reset. Follow the simple guide below to perform a Factory Reset on your phone:

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  1. 1
    Press your Nokia Lumia 520's Home button.
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  2. 2
    Swipe from the right to the left.
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  3. 3
    Scroll down to and tap on the Settings application.
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  4. 4
    Tap Backup.
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  5. 5
    Make sure everything you want to back up is turned on.
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  6. 6
    Press your Nokia Lumia 520's Back button until you're back on the main Settings menu.
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  7. 7
    Scroll down to and tap About.
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  8. 8
    Tap Reset your phone.
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  9. 9
    Tap Yes twice.
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Your phone will now reset to its original factory settings. Once the reset is done, log into the same Microsoft account that you were previously logged into. Your phone's backed up data will be downloaded and stored on your phone, and you will now be able to download WhatsApp without having to enter your Parental Controls password.

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See more questions like this: I am unable to download Facebook in my Lumia 520?

I am unable to install WhatsApp in Nokia phone?

I am not able to install the WhatsApp. Getting error:80048264

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Go into your Settings to Email and Account and enter your Nokia account password. This is what is stopping you from downloading WhatsApp. You have to be signed in on the Nokia account in order to download or update any app and occasionally have to re-enter the password.

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Nokia Lumia App Store Connectivity issues due to error : 80070490?

I have a Nokia Lumia which has got a problem getting apps out of the Windows Store. It produces an error code:80070490 whenever I try downloading

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First, try changing the location of your phone. Switch from US to UK for example and see if the updates and connectivity error evaporates. You can switch back to your Country after you have gotten done what you were trying to do when the error occurred.

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Second, under Settings and Email and App, the top account needs to be an Outlook or Hotmail email. If you put in your Gmail or Yahoo as the first preferred application, this will cause this error. Unfortunately, once you have done that, you have to hard reset the phone to erase that email and create an Outlook email and put it as the priority. Create one simply for phone use if you have not done so.

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Third, if the first suggestion does not resolve your problem and you do have an Outlook account as your main email, you have to hard reset your phone. Frustratingly, Windows has made it so there are a few loopholes you can try with this error code but sometimes hard resetting is the only thing that resolves it. You can back up your phone before you do this but you will lose any customization that you did previously to the hard reset.

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Nokia Lumia 520 Error while downloading WhatsApp?

I was trying to download WhatsApp in my new phone Nokia Lumia 520 and it is giving me an error code of 80070490

For your Nokia Lumia 520, make sure that you are logged in to your Nokia account and then follow the three suggestions for fixing error code "Nokia Lumia App Store Connectivity issues due to error : 80070490" in the above answer.

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The above questions are from the following wiki...
Download and install Whatsapp for windows phone

More questions and answers

How to reinstall a deleted app?

I accidentally deleted WhatsApp, and now I'm unable to reinstall it...what should I do?

You probably are not logged into your Nokia Account if you can't download the app. If you are on a different Android OS, clear your cache and cookies on the phone before attempting to install.

I'm trying to download WhatsApp. I'm getting this error message when I do "we're having trouble installing this app. If this is the first time you've seen this message, go ahead and try again. if app still won't install, go to your phone update settings to make sure your phone software is up to date." What do I do now?

I'm trying to download WhatsApp. I'm getting this error message when I do "we're having trouble installing this app. If this is the first time you've seen this message, go ahead and try again. if app still won't install, go to your phone update settings to make sure your phone software is up to date." What do I do now?

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You have to be connected to WiFi. That message means that the download is too large for the phone to install over your data connection. Sometimes during the download attempts, the WiFi gets switched off so go into your phone settings to make sure you are connected. If you are connected to WiFi then go into Settings and check your date and time settings to make sure they are correct. You also need to be logged into your Nokia account if you have a Nokia phone.

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See more questions like this: My WhatsApp asked me to update on my Lumia Microsoft phone but I can't update it since 5 days ago, now its just saying error and I can't install some application?

When I tap on install, a message shows 'Microsoft account service is unavailable at that moment'?

When I tap on WhatsApp from store and tap on install, a message 'Microsoft account service is unavailable at the moment' comes. What can I do for this

Make sure that you are logged into your Nokia account, your date and time settings are correct (change manually and watch that the year is also correct), and go on the PC to Windowslive to see if you are logged in and can download apps from there. If not then your Windows account is not synced properly.

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Yeah sir. I have a problem in my Microsoft account?

Major problem is verify code.

  1. 1
    Login to your Microsoft Account on the PC.
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  2. 2
    In Settings select Manage your sign-in email or phone number.
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  3. 3
    If you have not registered your device then:
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  • To add a Windows Phone:

Go to Settings, tap Email + accounts > Add an account.

  1. 1
    Choose Verify next to the email address that you use for the account and then Send me a verification email.
    You can choose email or text message for this.
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Incorrect email and password?

Hi, when I try to enter my email or password so that I can download, it says email or password incorrect but its correct

Here are a few possibilities for that if you are using a Windows phone:

  1. 1
    Your data and WiFi are not connected properly.
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  2. 2
    You need to sync your Windows account again.
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  3. 3
    The servers are periodically down, check on the PC to make sure you can login there.
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  4. 4
    Your Date and Time are incorrect on your phone.
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  5. 5
    You are not logged into your Nokia account if you are using a Nokia phone.
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WhatsApp is asking to update the software. After selecting update it is giving an error 80048264?

Getting error 80048264 when updating WhatsApp. Even changing date and time manually doesn't help.

You have to log back into your Nokia Account. Even if you logged in this morning before you update, input your password again.

My Lumia 520 is not recognizing my Microsoft password, so I'm having trouble in updating my WhatsApp?

I'm having a challenge in updating my WhatsApp that have expired. Each time I'm trying to update it my Microsoft account is not recognizing my password

Login on the PC to resend a verification code to verify your Microsoft account. Occasionally it requires a verification but they do not send out a message. Instead you get an issue like not being able to update an app or login to the Microsoft account.

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I used WhatsApp in my Nokia 630 Lumia. Yesterday I could not open WhatsApp account since the account expired and informed that the Hotmail account to be renewed. I forgot my Hotmail account password in my mobile

Yesterday I could not open WhatsApp account since the account expired and informed that the Hotmail account to be renewed. I forgot my Hotmail account password in my mobile. I have tried: To create a new password but couldn't. I think it was caused by: I can't open my WhatsApp account

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You can recover your password from Windows Live. You may have to go back through the verification process once you recover your password so go through the process anyway.

See more questions like this: I'm unable to renew my WhatsApp as I don't have a password?

During WhatsApp installation from free app store in Lumia 520 it is said MS account not connected now try later?

WhatsApp in Lumia 520 Nokia downloading

Follow the steps posted in the above answers. Most likely you need to reverify your Microsoft account again though.

I have reinstalled WhatsApp, but when I tap it to open it, it is returning to start page, its not opening?

I have reinstalled WhatsApp, but when I tap it to open it, it is returning to start page, its not opening

Whatsapp Support has several suggestions for your error. The biggest one to check from there list is to make sure that you do not have your background data restricted. If you are not connected to WiFi that is another reason that you are not getting past the screen.

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Am required to update my WhatsApp before I read my chats but have forgotten my Outlook password?

Can't remember my Outlook password. I have tried: None. I think it was caused by: Forgot password

Use the link in the above answers for Windows Live to recover your password. As stated in that answer you will want to also take the steps you go through the verification process of 2 Step verification once you recover your email.

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See more questions like this: Hi, I forgot my Outlook email password please assist?

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Recent edits by: marsh1, rg, guanz123

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