Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by vickioko, Eng, bham2_05, malcom and 4 others

Questions and Answers

Forgot pin code (Samsung Galaxy core)?

I forgot my mobile pin code. I cannot access it through Google account due to data connection is off.. How can I unlock my phone? Please help


You will have to hard reset. With data disabled and WiFi turned off you could not even use Samsung's Find My Mobile because that unlocks remotely through data or WiFi.

My Galaxy S6 has locked me out and I can't log in with my Google account as I cannot activate mobile data or WiFi?

My Galaxy S6 has locked me out and I can't log in with my Google account as I cannot activate mobile data or WiFi


Your only solution is a hard reset. There is no way for Google to communicate with your phone or for Samsung's Find My Mobile. You will have to enable the WiFi and then log in with your Google Account. Once it syncs then you should regain contacts and image/videos from the last sync with Google,

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I had forgot my backup password in my Galaxy S6 Edge?

I can't remember my backup password and fingerprint scanner is not accepting. I don't want to lose my data, please help. I have tried: I had tried my old backup password.


Use Samsung's Forgot My Mobile. The fingerprint scanner is known to malfunction and this is why they require the backup password. If for some reason you never linked your device with Samsung, you can attempt the backup password until you get the option to use your Google Account.

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How can I get into my Samsung Galaxy Grand Prime without resetting it?

I don't want to have to reset it

After 5 attempts you will see a warning for a 30-second timeout. Click OK and the Grand Prime will give you the option to use your Google Account as one last attempt.

More questions and answers on this topic can be found here: Forgot my password but I don't want to reset

The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data
More questions and answers

How can I use delete my Samsung account for a Galaxy S6 without the password?

Hello, I recently created a Samsung account and I do not have a password, the phone is a Galaxy S6 not edge, what can I do to delete or edit this account without a password? Thank you in advance. I have tried: Nothing. I think it was caused by: The account (Gmail) was created in the phone and not with a PC in order to have done it properly, so there have never been a password for this Samsung account

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Go to Samsung's Website Account page and you will see an option to click Forgot My Password. Samsung will walk you through verification so you can get that password. You want a Samsung Account synced with your Galaxy S6 because then you can use the Find My Mobile as well as access the Galaxy App Store. Do not be surprised if you find out that it was your Google Account password on the phone. Whether you create an account with Samsung or Google on the phone or PC, these accounts sync so that you can access them either way.

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Unlock screen on Galaxy S6 edge with only IMEI #?

How can I just unlock the screen?. I have tried: Everything. I think it was caused by: I forgot the passcode

You can unlock the screen with your Google Account or with your Samsung Account through Samsung's Find My Mobile. There is no need for your IMEI # unless you are registering the device on Samsung's website. Because you forgot the passcode it is best to always keep your data or WiFi enabled so that you can bypass the passcode with one of the means mentioned.

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I need to find my PIN on my old phone (Samsung Core)?

I am attempting to transfer data from my old Samsung Core to a new Galaxy 5 and it's asking for my PIN from my old phone. I don't know where to find it. I'm transferring data (pictures, etc.) from old phone to new phone.

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Categories : Tech

Recent edits by: lema, Maria, paroosp

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