Q&A from the article:

Turn on and Off the Samsung Galaxy S5

Edited by khushi, Anonymous, Dougie, rxl and 12 others

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Questions and Answers

I'm having problem with turning on the phone?

I bought Samsung S5 online. I received phone yesterday . I charged the phone couple of hours but when I tried to turn on the power it is not turning on. I don't know what is going on and I don't know how to fix this problem as well. I would really appreciate if you have some solution for this.

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There is a factory defect in some Samsung Galaxy S5 models, where the contacts are not properly seated. This is especially apparent if you have recently dropped your phone. In such cases, users have reported being able to turn their phones back on by firmly pressing the casing around the phone (front and back), while also pressing and holding the power button. In the unfortunate event you are unable to get this to work, you will need to take your phone to an authorized service center to have repairs performed on it.

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My power button is non responsive?

I can't really explain much apart from when I push my power button in and hold it nothing happens at all it just stays on the main page that I was on in the first place.

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Earlier in this VisiHow Q&A we discussed a similar problem that another user is experiencing. However, in your case, as the phone is still active, you should refrain from turning it off, or you may not be able to turn it back on until you have repairs performed on the power button.

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If you are instead trying to reach the Home screen, please press the bottom center button, which will always take you back to your main home screen. In the event this is the button you are referencing, then you will want to hold the top power button to restart your device, and see if this restores Home button functionality.

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What made my phone shutdown and not power up again?

As my phone was charging - ~70% - there was a notification that the process couldn't complete. Then the phone shut down. I have not been able to start it again. When I pushed the power button {the volume decrease button}, or the single button on the opposite side, I could FEEL a reaction, but the screen stayed black. I removed the back cover, took out the battery, replaced it after ~30 sec., closed up the case. Now it started up. As with most computers, when all else fails, do a hard reboot. But why did this happen? How can it be prevented from reoccurring?

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This device will not power off?

It won't shut off, no matter how long I hold this button on the side - does nothing?

Open the back cover and carefully remove the battery. Wait for 10 seconds and reconnect it. Turn on your device and try to turn it off again. If it did not work, hard-reset it by following this tutorial. Try to turn it on and off again. If nothing works, you will have to bring your device to a Samsung service center.

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The above questions are from the following wiki...
Turn on and Off the Samsung Galaxy S5

More questions and answers

My screen is not responding, and pressing the power button is not turning the phone off.

My touchscreen is not responding. When I hold the power button, the screen displays the device power options but will not power itself down. Obviously, I can't choose options on the screen because it is not responding. Help!

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  1. 1
    Take the back cover off and take the battery out for 5 minutes.
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  2. 2
    Put the battery back.
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  3. 3
    Press and hold the volume-up, home, and power buttons together until you see the Android logotype.
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  4. 4
    You will see the recovery menu.
    Navigate with the volume buttons. Select with the power button.
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  5. 5
    Choose "wipe data/factory reset" and confirm it with "Yes -- erase all user data".
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  6. 6
    Choose "reboot system now".
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  7. 7
    The system will be rebooted.
    If the touchscreen will not work, then you will need to take the battery out for a second and put it back in. Then, just carry or ship the smartphone to the closest service center for touch-screen repairs.
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How to restart my phone from my computer?

My phone got infected with a virus and it froze up. It won't let me do anything. I've pulled the battery and nothing happens.

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Is locked up and will not turn off by holding in the off button?

Is locked up and will not turn off by pressing and holding the off button

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How do I change the brightness on the phone display?

I turned on the phone and the brightness is so dim I cannot see any of the icons. How do I fix this?

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Any idea on how to recover a phone that won't turn ON?

After taking the battery out and reinserting into my Galaxy 5 it won't power ON. Even when connect to charger I don't have any LED indicating its connected. Any idea on how to recover

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See more questions like this: How can I turn off my phone when it stucked on a certain application?

A quick remote download instruction came up, I inadvertently hit it and now I have no control over phone, will not respond to any keys?

Phone buttons do not respond once quick remote came up. I have no idea what that is.

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I did eventually figure it out. I hate how everything is so interconnected that I have to have passwords for everything. Like if I call from my home phone then they have that number and connect to my cell phone number. Too much information out there about everybody.

And if for my Verizon account I use zoomzoom3 and for my some other account I use zoomzoom3 because after 20 year of having to think up new passwords every time I pass go then what took them so long to figure out the password on that guys phone? Mostly frustrated. My phone could not connect. But I had to follow a trail of greyed out stuff and how to fix that to end up here. At least you look like a real person. Some telemarketer calls are computers. When one asks if they are a computer they have the identical laugh and a circular logic question and answer pattern. Then yesterday I asked one if she was a computer and she said it was a computer voice so that I could hear her more clearly. That was a new one. Then I always like to ask what happened to Rachel at Card Holder Services? She used to call every week. I sort of think it is a plot to get everyone to give up their land based lines. I am on the do not call list yet they can't handle this? I hope I have at least entertained, or confused, or made you close one eye in "huh?" Or maybe all three. So a well aged woman fixed something on her phone through extensive use of Google. And ""'s. Thank you for attempting to come to my rescue. One thing in my life fixed. lacto-fermented sauerkraut is all I got to say. Isn't this weird how people show up on websites to help. Scotte Vest is the first place I saw it. I'll sign off so that I don't grow old with you.

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My Galaxy ON/OFF button stopped working, I took the battery out and now I can't get it to turn ON at all?

Galaxy S5 power/sleep button stopped working, now the phone will not turn ON at all

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Did volume down and power on by mistake and since it is super slow to charge?

Can you tell me how to get it to charge properly

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I have button savior but I still see no way to turn the phone off (actual button broken)?

It just says "From the list of Device options, tap on Power off to turn the device off." I don't see this option.

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Granddaughter dropped phone, screen smashed, trying to get pictures off?

Trying to use Kies 3 or Smart Switch to get pics off phone.. I have tried: Downloaded apps, switched on phone. Blue light blinks in upper left but no connection to apps. I think it was caused by: Phone dropped so screen smashed and no visuals

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I have a question about text messages and phone calls?

I have a question about text messages and phone calls

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My GalaxyS5 died last night, I went to plug it in this morning and nothing. I've used 2 different charges so that's not the issue. I've tried messing with the battery and that wasn't the issue. Tried plugging it in with no battery in and still no luck. Not sure what's going on... Thanks?

My GalaxyS5 died last night, I went to plug it in this morning and nothing. I've used 2 different charges so that's not the issue. I've tried messing with the battery and that wasn't the issue. Tried plugging it in with no battery in and still no luck. Not sure what's going on... Thanks!

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Categories : All About Samsung Galaxy S5

Recent edits by: Shaina28188, chifu, robin10561

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