Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by Anonymous, jroses, Calob Horton, Momo and 10 others

Questions and Answers

How to restore my Samsung Galaxy S2 without losing all pictures?

I forgot my pass-code on my cell and have all of my baby's pictures from day 1 and do not want to lose them. I do not have an SD card in it. They are just stored on the phone itself. Can you please help with this?

Was this helpful? Yes | No | I need help

Ad

Do the following:

Then, follow the instructions in this in-depth VisiHow article to reset your phone. When the reset is complete, sign into your phone with a Google account so you don't have to Factory Reset your phone if you ever forget the password again.

Was this helpful? Yes | No | I need help

See more questions like this: How to reset your phone without losing my data

Unable to unlock Samsung S3 screen lock. How to unlock it without the risk of losing all data?

Hi, how to unlock my screen lock on S3 without losing all the data including documents and pictures? Thanks. Much appreciated

Advertisement

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Hi, My Samsung S2 lost SMS, how to retrieve?

I just reset the phone and I lost all SMS, but I really need to get it back, please let me know how to do that.

Advertisement

If you set up back-up options, then you can easily restore your SMS. Instructions for Android 5.0.

  1. 1
    Press the home button.
    Was this step helpful? Yes | No | I need help

  2. 2
    Tap on the "Apps" icon.
    Was this step helpful? Yes | No | I need help

  3. 3
    Tap on "Settings".
    Was this step helpful? Yes | No | I need help

  4. 4
    Tap on "Accounts".
    Was this step helpful? Yes | No | I need help

  5. 5
    Tap on "Samsung Accounts".
    You might need to log in to your Samsung account.
    Was this step helpful? Yes | No | I need help

  6. 6
    Tap on the icon with three dots in the upper-right corner.
    Was this step helpful? Yes | No | I need help

  7. 7
    Tap on "Sync now".
    If back-up was previously set up, your SMS messages will be backed up.
    Was this step helpful? Yes | No | I need help

Instructions for earlier Android versions.

  1. 1
    Press the home button.
    Was this step helpful? Yes | No | I need help

  2. 2
    Tap on the "Apps" icon.
    Was this step helpful? Yes | No | I need help

  3. 3
    Tap on "Settings".
    Was this step helpful? Yes | No | I need help

  4. 4
    Tap on "Accounts".
    Was this step helpful? Yes | No | I need help

  5. 5
    Tap on the "General" tab if you see the tabs at the top.
    Was this step helpful? Yes | No | I need help

  6. 6
    Tap on "Samsung account".
    Was this step helpful? Yes | No | I need help

  7. 7
    Tap on "Restore".
    Was this step helpful? Yes | No | I need help

  8. 8
    Check the boxes to the right.
    Was this step helpful? Yes | No | I need help

  9. 9
    Tap on "Restore now".
    You will be able to restore the messages if the back-up was previously set up.
    Was this step helpful? Yes | No | I need help

Instructions for Kies. They work if you had Kies installed and backed up your phone.

  1. 1
    Launch Kies on your computer.
    Was this step helpful? Yes | No | I need help

  2. 2
    Click "Back up/Restore".
    Was this step helpful? Yes | No | I need help

  3. 3
    Click "Restore data" on the left.
    Was this step helpful? Yes | No | I need help

  4. 4
    Check "Message".
    Was this step helpful? Yes | No | I need help

  5. 5
    You can select your back-up file by clicking "Select folder".
    Was this step helpful? Yes | No | I need help

  6. 6
    Click "Restore".
    Was this step helpful? Yes | No | I need help

Lost data in Note2 phone, lost SMS, Pictures, Contacts etc?

I have lost all my data in my phone, I don't know how, I remember the battery was empty, after recharging when I opened my phone the device it automatically updated and all my data were lost, SMS , Pictures, Contacts. Please help, I have a lot of important text messages which are related to my job. Thank you!

Was this helpful? Yes | No | I need help

If you kept a back-up file on your computer with installed Kies, then follow the instructions below.

  1. 1
    Turn on your Note2.
    Was this step helpful? Yes | No | I need help

  2. 2
    Connect the Note2 device to the computer via the original USB cable.
    Was this step helpful? Yes | No | I need help

  3. 3
    Open Kies if it does not start automatically.
    Was this step helpful? Yes | No | I need help

  4. 4
    Click the "Back up/Restore" tab.
    Was this step helpful? Yes | No | I need help

  5. 5
    Click "Restore data".
    Was this step helpful? Yes | No | I need help

  6. 6
    Click "Select folder" to locate and select the most relevant back-up file.
    Was this step helpful? Yes | No | I need help

  7. 7
    Check "Select all items".
    Was this step helpful? Yes | No | I need help

  8. 8
    Click "Restore".
    Wait until the procedure has been finished, and the Note2 data will be recovered.
    Was this step helpful? Yes | No | I need help

On the device, follow the steps below.

  1. 1
    Press the home button.
    Was this step helpful? Yes | No | I need help

  2. 2
    Tap on "Apps".
    Was this step helpful? Yes | No | I need help

  3. 3
    Tap on "Settings".
    Was this step helpful? Yes | No | I need help

  4. 4
    Tap on "Accounts".
    Was this step helpful? Yes | No | I need help

  5. 5
    Tap on "Google".
    If you do not see "Google", you will need to sign in to your Google account. (Tap on "Add account" and "Google". Tap on "Sign in". Enter your credentials and tap on "Sign in".)
    Was this step helpful? Yes | No | I need help

  6. 6
    Tap on your account name.
    Was this step helpful? Yes | No | I need help

  7. 7
    Check the items to restore.
    Was this step helpful? Yes | No | I need help

  8. 8
    Tap on "Sync now".
    Was this step helpful? Yes | No | I need help

  9. 9
    Press the home button.
    Was this step helpful? Yes | No | I need help

  10. 10
    Tap on "Apps".
    Was this step helpful? Yes | No | I need help

  11. 11
    Tap on "Settings".
    Was this step helpful? Yes | No | I need help

  12. 12
    Tap on "Accounts".
    Was this step helpful? Yes | No | I need help

  13. 13
    Tap on "Samsung accounts".
    If you do not see "Samsung account", you will need to sign in to your Samsung account. (Tap on "Add account" and "Samsung account". Tap on "Sign in". Enter your credentials and tap on "Sign in".)
    Was this step helpful? Yes | No | I need help

  14. 14
    Tap on the account name.
    Was this step helpful? Yes | No | I need help

  15. 15
    Tap on "Restore".
    Was this step helpful? Yes | No | I need help

You can also check your microSD card: it must have retained all of the data that it had.

The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

More questions and answers

How can I solve the problem of not registering on network with Galaxy Note2?

My problem is my phone have this message in any call "not registered on network" and someone told me to reset it, I did reset and I lost all files contacts and I can't create account please if you can help me thanks

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Hi! I lost all my pics from Galaxy S!!....can the pics be recovered?

I lost all my pictures all of a sudden by itself....I am so sad...how can I retrieve them all...please help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Why does not my Samsung Galaxy Note3 accept password?

I am positive the password is correct, but my handset does not accept.

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How can I get my Galaxy Note3 N900A back to its original state with AT&T software?

The screen turns ON and OFF, but it only shows the Samsung Galaxy Note3 across the screen and then an open padlock with the word custom under it. Now how can I do anything if I can't get past that screen. It will still go into recovery mode when I push home, power, and volume up button.

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How to brake my mobile pin? And how to backup my data without losing?

I want to unlock my mobile my phone without losing my mobile data

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Not booting up and software is not restarting after booting up?

My phone suddenly freeze in Samsung logo. Not entering the home screen and I didn't backup the phone storage

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Unable to connect to cell service?

Recent updates installed last evening and since unable to connect to cell service. I have tried: Removed battery and card. I think it was caused by: Wondering if recent updates

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

It hangs always, my battery use to get low after being charged for half an hour, again it gets low and hangs, so I bought a new battery, now my mob does not even get open, it is switched off. Please I don't want to format my mobile and lose my data can you please help me out?

It hangs always, my battery use to get low after being charged for half an hour, again it gets low and hangs, so I bought a new battery, now my mob does not even get open, it is switched off. Please I don't want to format my mobile and lose my data can you please help me out

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How to clear data and keep update?

I have the Samsung Galaxy S4, I want to give it to my son. I have just updated it to 5.01.

How can I clear it without going back?

You will retain the 5.01 update even after hard-resetting your phone. Hence, start with erasing all of the data from your microSD card (if there is one). To erase all of the data from the microSD card, follow the steps in the tutorial on how to format and mount a Samsung GALAXY S4's external SD memory card.

Was this helpful? Yes | No | I need help

Then, hard-reset your phone by pressing the home button, tapping "Settings", tapping "Back up and reset", and finally tapping "Factory data reset". Confirm your action. The phone will erase all of its data and reboot.

Was this helpful? Yes | No | I need help

Now, you can give your Galaxy S4 to your son!

My S2 keeps rebooting itself and sometimes when it stops it lets me me get into contacts but I can't make a phone call or I can't use the web or any of my apps.I don't know what to do. It did this once before and was dead for about a week. It suddenly just came back alive by itself with no problems but now its doing all the bad things again?

My S2 keeps rebooting itself and sometimes when it stops it lets me get into contacts but I can't make a phone call or I can't use the web or any of my apps.I don't know what to do. It did this once before and was dead for about a week. It suddenly just came back alive by itself with no problems but now its doing all the bad things again.

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.




Daniel
Featured Author
69 Articles Started
2,601 Article Edits
24,290 Points
Daniel is a featured author with VisiHow. Daniel has achieved the level of "Lieutenant" with 24,290 points. Daniel has started 69 articles (including this one) and has also made 2,601 article edits. 17,578 people have read Daniel's article contributions.
Daniel's Message Board
Daniel: Hi, my name is Daniel.
Daniel: Can I help you with your problem about "How to restore my samsung galaxy 2 without losing all pictures"?
 

Article Info

Categories : Tech

Recent edits by: VisiHow, jockspark, traceylevreault

Share this Article:

Thanks to all authors for creating a page that has been read 4,026 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No