Q&A from the article:

Recover Android Device in case of Forgot password/pattern unlock an Android device

Edited by mb98, Calob Horton, swallie, Eng and 11 others

Questions and Answers

Broken screen problems. My LCD is broken on my Note3 and I need my pictures. The glass and display on my Galaxy Nexus broke, and I forgot to back up my photos. The screen went blank on my Note3: a new phone is being shipped, but I want to recover the existing files on my phone. My Galaxy S7 has a broken screen, and I can't change the setting to media transfer mode to be able to retrieve my data?

My 2 year old decided to play with my phone in the tub then sat it in the water when he was done with it. The screen is broken and can't change the setting to media transfer mode to be able to retrieve my data. I have tried: Kies, Smart Switch, and unlocking my phone using the Google account.

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In all of these questions, it is unclear whether both the LCD and touchscreen are broken; so, we will assume that both are broken. In case of nonfunctional device owing to dropping it in water, take the battery out and let the device dry for several days. Then, follow the procedures below.

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  1. 1
    In case of S7, there is no chance to connect it to a TV or monitor, as both MHL and SlimPort are not supported
    .
    Bring it to a service center to retrieve your data.
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  2. 2
    For other smartphones, insert a miniUSB(male)-to-USB(female) adapter into your powered up smartphone.
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  3. 3
    Plug in a USB hub into this adapter.
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  4. 4
    Connect a USB(male)-to-miniUSB(female) adapter to one of the free USB slots.
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  5. 5
    Connect a compatible MHL 2.0 Smart Adapter or SlimPort to one of the USB ports
    .
     
    1. MHL for Samsung Note 3;
    2. SlimPort for Nexus (choose the one for your Nexus);
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  6. 6
    Connect a PC USB mouse to a free USB port.
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  7. 7
    Connect an HDMI cable from the MHL or SlimPort to the TV or monitor HDMI input
    .
    You may be able to see the smartphone screen on a TV or monitor and control your cursor to click the letters or numbers, enter the password, and remove the lock screen as shown in this tutorial.
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  8. 8
    After you remove the lock screen, use Kies 3 or Smart Switch to back up your data on your PC.
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More questions and answers on this topic can be found here: Digital 2 9 inch won't go past digital screen and I can reset to original factory settings but still won't come on after reboot. What do I do

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The above questions are from the following wiki...
Recover Android Device in case of Forgot password/pattern unlock an Android device


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Recent edits by: Maria, VisiHow, gian

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