Q&A from the article:

Recover Android Device in case of Forgot password/pattern unlock an Android device

Edited by Melsan, Alma, Eng, Maria and 10 others

Questions and Answers

WHAT DO I DO I HAVE TRIED DIFFERENT THINGS?

WE HAVE FORGOTTEN THE EMAIL AND PASSWORD AND WE HAVE GOTTEN THE TOO MANY ATTEMPTS MESSAGE

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What you are going to need to do once you have forgotten your password and email for your device is perform a Hard Reset on your device. When performing the Hard Reset the device will lose all of its memory and also will no longer require you to have to enter a password to get into the device.

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Also with this device I would need to know the name in order to be able to give you the proper information in regards to how to Hard Reset the device:

Generic steps for a Hard Reset

-Power off device

-Hold Volume up + power

-On the boot menu release the buttons

-Use the volume keys to highlight the Factory Reset option

-Press the power button to make the selection

-After this use the volume buttons to highlight the reboot device option

-Press the power button to make the selection to reboot your device

This will reset all data on your device causing you to no longer need a password to enter the device

The above questions are from the following wiki...
Recover Android Device in case of Forgot password/pattern unlock an Android device

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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Article Info

Categories : General Android Mobiles & Tablets

Recent edits by: Breeze, haruna gunubia, sandrak

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