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Hard reset your Samsung Galaxy Grand

Edited by Eng, kite420, Arslan Ameen, reneza and 8 others

Questions and Answers

How long does a hard reboot take?

I restarted (not turn off) the phone because the screen was stuck and not responding. When it came back on, my Samsung Galaxy Grand Prime Duo got stuck on End User Agreement screen and does not go beyond accept terms or back to my original home screen. I have tried soft rebooting several times, and many different combinations. I backed everything up through Kies and my last option has been to do this hard reboot. It has been 20 minutes now, the phone says downloading, do not turn off. How long should this process take?

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Hard reset your Samsung Galaxy Grand

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Categories : Software

Recent edits by: Maria, vc, Alma

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