Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Anonymous, luvmenow70, Dougie, Dougie-1 and 11 others

Questions and Answers

How do I turn off my password in my Samsung Galaxy S5?

I created a password for my phone by mistake and I have to enter it every time. I don't want that. So I can't seem to get out of it, how do I try not to enter a password?

Ad

You can easily turn off your Samsung Galaxy S5's password lock by following the guide below:

  • Open your Settings application.
  • Tap the Device tab.
  • Tap Lock Screen.
  • Tap Screen lock.
  • Enter your password.
  • Tap None to take the password off.

You will now be able to get into your Galaxy S5 without having to enter a password.

See more questions like this: How do I change my password to a PIN on my Samsung Galaxy S5?

There is no fingerprint scanner to be found under settings on my Galaxy 5S Active smartphone?

There is no fingerprint scanner menu to be found under settings on my Galaxy 5S Active smartphone.

Advertisement

You find it under Settings>Quick Settings>Finger Scanner. If you have the Active with the three buttons on the front, then you do not have a Fingerprint scanner. It was swapped out in the S5 Active to make the phone more durable.

Was this helpful? Yes | No | I need help

Fingerprint function does not appear active?

I followed the instructions (many times) but no response from the machine.

Advertisement

If the phone is asking you to swipe your finger up and down but not reading it properly, clean the screen with rubbing alcohol and wash your hands to remove excess oils. It can take several attempts before it works properly.

Was this helpful? Yes | No | I need help

How can I get fingerprint back?

I used the wrong finger too many times and my phone is locked to were I have to put alternate password, but I forgot what it was. Is there anyway I can get back to fingerprint unlock?

Here are your possible solutions listed:

  1. 1
    Pull the battery to perform a hard reset.
    Was this step helpful? Yes | No | I need help

  2. 2
    Put your alternate password in.
    Was this step helpful? Yes | No | I need help

  3. 3
    If you do not have it then go to Samsung's Find My Mobile to unlock your phone.
    Was this step helpful? Yes | No | I need help

  4. 4
    You can also use Google Accounts to unlock your phone.
    Was this step helpful? Yes | No | I need help

The option that works will be the only way to go back to the fingerprint unlock.

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

More questions and answers

Unable to disable the fingerprint scanner?

When I go into the lock screen and open it. it says under none : disabled by administrator, encryption policy, or credential storage

Use Samsung's Find My Mobile to unlock your phone if it is locked. Then go into Settings to Security. You will see an option there to clear credentials. Click it. You can also go into Settings to Storage and then clear all the data from apps. If this does not work then Try to delete the fingerprint scans to see if that allows you to disable the function.

Was this helpful? Yes | No | I need help

How to reset the Galaxy 5 as it is disabled from carrying out any function?

I have hit a setting on my Samsung Galaxy 5, which has created an audio sound of commands, however I can not access the menu on my phone to carry out any function. how can I get it going again

The VisiHow article Disable Talkback Mode on the Samsung Galaxy S5 can help you turn off the TalkBack Mode on your Galaxy S5. The phone will need to be unlocked so if you locked it then use Samsung's Find My Mobile to unlock or Double Tap on the lock screen to put in your password.

Was this helpful? Yes | No | I need help

I seem to have administrative rights issue with turning off my password on my phone?

I had my company emails on my phone, now I don't, but I cannot get rid of the password because of admin rights? Any thoughts on how to fix?

Hard reset the phone. Otherwise, contact the IT support of your company email to ask how to remove the permissions for your phone. If you hard reset it, you will wipe everything out so use Kies to transfer important data.

Was this helpful? Yes | No | I need help

Trying to delete fingerprint scan from Samsung Galaxy 5?

I downloaded the Android pay app and it asked to do a fingerprint scan, which I did, I have since deleted Android pay and would like to delete my fingerprint but I am unable to do so. It states that it is currently set as the screen lock type for one of the following, Encrypt Device or Exchange Active Sync tried to change in Screen Lock in Setting but also unable to do so? Help. I have tried: Deleting from settings. I think it was caused by: Android pay app

Was this helpful? Yes | No | I need help

Go into Settings. Choose Security then Clear Credentials. This will delete the fingerprint scans.

In settings tab I do not have a device tab?

How to cancel the lock screen from my Samsung Galaxy S5. I have tried: The only move I did (was permitted) was to verify my password in lock screen tab.. I think it was caused by: I have no Idea. Suddenly it started asking for password to unlock the screen.

Was this helpful? Yes | No | I need help

The tabs are Connection, My Device, Accounts and More. If you do not have a My Device then choose More and look for Security. This is where you set up your screen lock functions.

Can't get rid of needing a password?

Would like to delete my fingerprint but I am unable to do so. It states that it is currently set as the screen lock type for one of the following, Encrypt Device or Exchange Active Sync tried to change in Screen Lock in Setting but also unable to do so? Help. I have tried: Deleting from settings. I have tried: Going under settings & security settings only to show that none & swipe are greyed out. I think it was caused by: Using the fingerprint

Was this helpful? Yes | No | I need help

Clear Your Credentials in Security. This will delete the fingerprints.

None, it is greyed out and cannot select?

When trying to remove pin from lock screen. I have tried: The instructions provided

Once you have gone into Settings and under Security, cleared the credentials then your options will no longer be greyed out.

If I change my AOL password on my laptop, will it automatically be changed on my S5? Or, do I need to also change it on my S5?

If I change my AOL password on my laptop, will it automatically be changed on my S5? Or, do I need to also change it on my S5?. I have tried: Nothing. I think it was caused by: Not sure

Yes, it would change in the next Sync performed with the AOL app. Sometimes if the phone does not sync right away, you can login with the old password though I usually change them then force sync on Settings on my phone. Choose the email app and force sync it.

Was this helpful? Yes | No | I need help

I can't switch it from entering a pin # to just a swipe since I switched it to a pin?

I just wanted to switch it back to being about to open my phone using the swipe, but it says that I've disabled the swipe when I put the pin # code on....

You can learn about changing it back to swipe here:

Need to remove all security access to my device?

I just want to know how do I remove passcode and fingerprint from my device.. . Thanks in advance.

In Settings under Security, choose Clear Credentials. This will disable the fingerprint lock. You can read in the above answer how to go into Settings to disable the passcode in the QNA page How do I turn off my password to my Galaxy S5.

Was this helpful? Yes | No | I need help

To turn off the Screen Lock it says 'Turned off by administrator, encryption policy or credential storage'. I don't know where to go to do this. Can you help me?

Need to know where to go in Samsung 5 for administrator to turn off screen lock

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: I forgot my screen lock password as well as fingertip not showing?

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.




Daniel
Featured Author
69 Articles Started
2,601 Article Edits
24,290 Points
Daniel is a featured author with VisiHow. Daniel has achieved the level of "Lieutenant" with 24,290 points. Daniel has started 69 articles (including this one) and has also made 2,601 article edits. 17,578 people have read Daniel's article contributions.
Daniel's Message Board
Daniel: Hi, my name is Daniel.
Daniel: Can I help you with your problem about "How do i turn off my password to my samusung galaxy 5s"?
 

Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: mamaambi, brucelee2234, rawrats

Share this Article:

Thanks to all authors for creating a page that has been read 9,870 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No