Edited by sakib.mh, Eng, Maria, adamserengeti and 2 others
Questions and Answers
My phone rejected my fingerprint and I forgot my backup password and the WiFi is not connected, how can I unlock it?
My phone got locked and I forgot my backup password. Can't unlock it as the WiFi is also switched off
You can use SP tools and ADB to unlock your phone with the PC. Download the program on your PC then unlock your phone using the Fastboot method. You can also use the Volcano Option posted in the above answer. These are mainly for phones with Spreadrum OS like itel. If you have a Samsung or other Android device then you can see general hard reset instructions here:
- Hard Reset a Microsoft Lumia Phone
- Perform a factory reset on Android Device
- Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data
- Reset a Samsung galaxy young gt-s5360 using two different methods
- How to Hard Reset a Chinese Android phone
These are just some of the 100s of pages that VisiHow has about how to perform a hard reset on a device. Use the search bar in the upper right-hand corner to find articles about your specific phone model.
More questions and answers on this topic can be found here: I forgot my pattern and WiFi is off also. What shall I do
If you have problems with any of the steps in this article, please post in the comments section below.
Categories : General Android Mobiles & Tablets
Recent edits by: Alma, adamserengeti, Maria