Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by wollenburg, Deacon, fredasks, Dougie and 20 others

Questions and Answers

How can I get past the fingerprint / password?

My S5 does not recognize my fingerprint (worked earlier today) and I have no clue on what I set as alternate password.

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By default, your alternate password should be the password associated with your Google account. Try inputting that and seeing if it takes. If not, you'll likely need to reset your device to factory default settings. You can find a guide explaining how to do that here: Perform a factory reset on Android Device.

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Fingerprint scanner fails to load after locking up?

Was taking pictures on a nature hike today and the phone locked up went to home screen then to lock screen and then the fingerprint scanner gave an error that it failed and prompted for a password. Well, not being home to retrieve, I am at a loss. I have tried: Power cycled many times. Cleared system cache. I think it was caused by: Possibly humidity from location

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The fingerprint scanner on the S5 is not perfect by any stretch of the imagination. If you think the humidity was the issue, put your phone in a bag of rice. You should use your Google Account or Samsung's Find My Mobile to bypass the fingerprint lock. From Samsung's Find My Mobile, you can set a pin code lock and it will bypass the current security setup. You can also remotely unlock the device from the website.

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How to unlock my S5 without remembering the password?

I tried to unlock my phone too many times and apparently got locked out. I was told I needed a password, however, I don't remember it. Is there a way to unlock it without losing all of my information?

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If you set up a Samsung account and registered the device with them, you can use that to access your phone again. You can also use your Google Account. These are the only two ways to access your device and not lose all of your information.

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Reset password on my Samsung Galaxy 6?

Since getting Samsung pay I've used the fingerprint option to unlock my phone, I don't remember the password and now I can't use my phone due to not knowing the password

You always want to remember your backup password with a fingerprint lock. Try options like your ATM pin or birthday to see if that was the password you set. If not, use the other two options recommended in previous answers.

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More questions and answers on this topic can be found here: Android Device Manager isn't remotely locking phone and I forgot my alternative password so can't get into my S5

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner
More questions and answers

I have lost fingerprint ID and backup password as well. How can I unlock my phone? My phone is Samsung note4?

I cut my finger, and I put some small bandage on it. I opened my phone today, but due to some sticky thing on my finger so after some time, I got a message on my phone that my fingerprint is not recognized properly so put my password but I don't remember my backup password. Can you help with this? I have tried: I tried some password which I normally use but all in vain. I think it was caused by: A cut on my finger and then I put some bandage on it. That bandage had some paste-type substance. That has caused the problem

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Take Rubbing Alcohol and remove the residue from the screen of the Note4. You can also use White Vinegar if the substance is stubborn for removal. Then remove the battery from the phone for 5 minutes. This will soft reset the device. When the phone reboots, you should be able to use your fingerprint. If you still can't remember the backup pin and the fingerprint is not being recognized, use your Google Account to open the phone.

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I cannot open my Samsung S5 by finger swiping and I cannot remember my password...I have also tried my Google login because I thought it might be the "default". This phone is new and does not currently have a SIM card inside...I was just trying it out because it's fairly new but I couldn't get the finger swipe to recognize my fingerprint...I have 4 trials remaining can you help?

Samsung Galaxy S5, Bought it online. I have tried: I have tried my Google login password hoping that there was a default. I think it was caused by: Well The finger swipe ID always seemed to take many swipes....I guess the rest of the fault lies in me not remembering the password I set when I first got the phone

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Hard reset the device since you just purchased it, though if the device was used, the Google Account it is requesting would be the former Owner Account. If you hard reset, it is still going to request that account. You can use this YouTube Tutorial by Rootjunky to bypass the Google FRP on Samsung after a hard reset. Because you don't have a SIM that means you do not have data. You need data or WiFi for your Google Account to bypass the screen security.

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How can I track my stolen smartphone?

Somebody has stolen my Samsung Note4 with its fingerprint locked and locked with its password. How can I track it online with using Android device manager? I have tried: Android device manager

Android Device Manager and Samsung's Find My Mobile are ways you can track your device. To see a location, the phone will need to have the GPS setting enabled and be turned on. Find My Mobile can do that by using the WiFi and network to sense direction. You would have had to enable the Remote Control for Find My Mobile within Settings. Sometimes Samsung devices already have it enabled unless you turn it off manually after you take the phone out of the box and set it up. Since someone stole your device, you should call your cellular provider and request they lock the SIM so that no one else can use your account to make international phone calls and more.

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If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: Alma, Maria, sanyam

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