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Start a Call Center or Bpo Company

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Questions and Answers

Hi sir, how to start a Business process outsourcing company with low investment in India?

How to start a Business process outsourcing company with low investment in India..or else suggest a business to grow. Suggest a project to empower rural people...

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The process is explained in the main VisiHow article on this page. Here are some bullet points:

  1. 1
    You will need to register the business with NASSCOM.
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  2. 2
    Make a business plan including:
     
    1. Number of estimated clients.
    2. Number of estimated employees.
    3. Pay structure guidelines.
    4. Logistics.
    5. Money required/raised to start the BPO.
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  3. 3
    Decide if you are going to be Inbound, Outbound or Outsource.
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  4. 4
    Determine whether you will be Domestic or International.
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  5. 5
    Fill out the applications for Department of Telecommunications of India.
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  6. 6
    Evaluate what the rural people have in talent strengths and then figure out a way to build upon that.
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See more questions like this: How to start my own business with my experience in the particular field?

How we start our own international BPO business in India?

We want to start our own BPO business in India. I have tried: For Email-Chatting process

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Make a business plan and register with NASSCOM. Once you have received approval, you can then register with the other necessary agencies. You will need to prove that you can provide a stable internet connection and have money to finance the number of necessary staff required to do the job efficiently.

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See more questions like this: Hi, I want to start a BPO business in India?

How will I get clients for inbound outsourcing?

How will I get clients for inbound outsourcing?

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Outsource2India has a list of the regular questions they get asked by clients. Make a business profile brochure or PDF that you answer these types of questions in. Go after small clients instead of trying to reel in a big company client. You can then offer to help them grow their business and provide a contract that if they begin to experience a growth, you are exclusive with them. BPO's are a dime a dozen in India but small clients often get passed over.

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How to become good outsourcing business agent?

Hi, I really appreciate your effort of knowledge sharing in Outsourcing industry. I'm based in Sydney and have business presence in India too. Now I've been involved in this industry earlier, now its a come back again. In nutshell; I want to be a successful BPO facilitators i.e. "Take business from Client, Give business to centers". Can you please advise me. Thanks. I have tried: Cold calling to advertiser (who are looking for sales agents). Since all of it is commission based, it effects the revenue. I think it was caused by: Maybe my unprofessional approach or strategy.

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You do not want to be forceful. Your demeanor should sell them to use you more than anything you can offer them in terms of your services. They need to feel comfortable yet still in control. Wearing colors like blue and red suggest strength so consider using these colors in your clothing for potential client meetings.

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Although the sale position is commissioned based, you will need to prove with a track record that your company can get the job done. If you are hitting road blocks with potential clients, take that sales position. This way you can begin to show proof of results other than just empty promises with words.

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The above questions are from the following wiki...
Start a Call Center or Bpo Company

More questions and answers

Where are you based? How much capital do I need to start a BPO business here in Philippines?

I want to start a call center here in the Philippine

You only need an initial PHP 5,000 that goes right to the government. It is wise to have around $2,000 US saved initially for just a small start up. Watch who you deal with in terms of corruption and if you get foreign investors that capital needs to max out at 40% of the total gross capital or you will owe the government even more money.

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I need to start a small business. So I would like to know how much the total cost to start a business?

First time I am planning to start the business, so I need the full details of it. That is what and all eligible to start the business.

One of the best ways to come up with as a guideline of what amount of capital you require is to look at the average salary of a Manager or Owner of the type of business you want to start. Then save a minimum of 5 times that amount. 2/3 will go right off the top for registrations and setup costs and the remaining 1/3 will be for salaries for employees if you require them. This is just the first year of business with a client retention growth rate that is stable. If you will need to draw a salary then you will have to be considered an employee. It is best to save 10 times what that salary is so that you can survive at least 3 years. It can take a business 5 years or more before they have the necessary name recognition and finally making a steady profit.

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Sure, just understanding the basics?

I am in planning phase and working on how to set up and get clients

Your first plan needs to be a business plan. This is explained in the top answer. Then you will need to make a list of potential clients. These will be the clients that you contact as soon as you get approval for your business. Have three lists almost like a Plan A, B, and C. Although it is great to have optimism, you need to have a contingency plan in place for all disasters you can think of. Then figure out how you will solve this as cheaply as possible should one happen. This way you will be ready when a situation does happen and being prepared can maximize a better outcome.

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How to start a call center & how much money is required?

How can I create a business plan for a call center. I have tried: Worked as a sales executive

This can vary depending on what you are trying to do with the BPO and the type of client you are going after. If you want to be only about a 5 seat call center then you can do this for about RS 2,000. But if you want to go after big clients then you will also need to be a big company so then the cost can factor to be about RS 400,000 in just the first year.

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Account new abroad and new phone toll free new abroad?

Sir my problem is I am Indian. I am stat new company but my account is Indian, how to open new account aboard country

Every country has different rules on foreign account holders. Depending on where you want an account you will need to research the rules. As for a toll-free number, there are apps and call center programs that can give you a toll-free number from whatever country you want to have one in. If you had provided the country you wanted I could have helped better. Also, some countries require you open a bank account in person so keep that in mind if you are setting up in a country that you will need to have a visa for.

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How to start, send me please full information to my EMAIL?

How to start, send me please full information to my EMAIL

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My question is I am working in BPO sector and wanted to start my own business in BPO industry?

Well my first question, how can I get a client to start my business in which if I may lose few thousands but still I can grow my call center and also I want a risk free business

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