Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

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Questions and Answers

Hi, I forgot the password to my Samsung S5 and can't get in my phone?

I tried to reset it and it kept saying it didn't take the new password but it took one of them and I don't know which one which is why I can't get in.

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This happens to a lot of people who have forgotten their password. In your case, you can try to use your old PIN, which may still work. If not, then you'll need to access your phone through your Google Account Recovery options.

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We've put together a detailed guide for what to do when you have forgotten your password on any Android mobile phone or Tablet, including other models, like the Google Nexus, or the HTC. You can regain access to your locked Samsung phone by following the steps listed in our main guide on the topic. that guide can be accessed by clicking the title of this Q&A.

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When you're in the main guide, you'll see a detailed list of troubleshooting options, each of which links to the relevant section of the guide, and provides more information.

See more questions like this: I have forgotten my password on my Samsung Galaxy S5. Can you help?

I can not remember the password to my Samsung Galaxy S5 phone. Can you help me reset my PIN without losing my photos and information?

Can I reset the password to my Samsung Galaxy S5 phone without losing all my text messages and photos?

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The Galaxy S5 uses standard password reset options, so the steps to unlock it are the same for all devices. Using your Google account, you should be able to reset your PIN, and regain access to your device, without losing any information.

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We have an article which discusses the steps to unlock a locked Samsung Galaxy S5 or other Android phone. Simply follow that link, and you will be taken to a set of detailed steps, discussing every possible problem and solution to unlocking any Android phone. Note that we also include the option to use a paid application, in the event you're not able to regain access to your device using the standard troubleshooting options.

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See more questions like this: Can I retrieve my photos and data on my Samsung Galaxy S5 that has a locked screen without a Hard Reset

The S5 manuals I get are not compatible with my phone because I can not block a call or SMS for example. Or is my phone a fake one?

I don't seem to get a manual that is compatible with my Samsung S5

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If a manual is not compatible, it may just be that it is not compatible with your version of the Android operating system. This is because your Samsung Galaxy S5 has a wide range of features, but how those features work will be largely dependent on the version of Android you are running, or whether you are running the Samsung version of the Android operating system (it is possible to run either Android or Samsung, depending on how you have set your device set up). Because of this, there can be big differences between the operating system you are running and the way your device works.

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You should check with the company you purchased your phone with to be sure, and might want to try some of our how to guides for the Samsung Galaxy S5, which will help you get a better idea of your device, and how it functions. Thanks for using VisiHow, and have a great day.

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Is it always possible to unlock phone via my Google account?

I have locked my phone using my fingerprint and when I woke up the phone kept prompting me for my alternative password but I can't seem to remember it

Try this solution before you hard-reset your phone.

  1. 1
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  2. 2
    Log in to the web site.
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  3. 3
    Click "Lock".
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  4. 4
    Select new password.
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  5. 5
    Unlock your phone with the password
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  6. 6
    If it does not work, you may click "Erase".
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More questions and answers on this topic can be found here: I have the Samsung Galaxy S5 neo, I don't think it comes with fingerprint scanner

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner
More questions and answers

S5 became set to an Unlock Pattern but I didn't initiate this and don't have a pattern?

After the most recent system upgrade, my phone's unlocking mode went from simple swipe across to having to swipe in a particular pattern. However, I never set up a pattern.. The steps went OK till the new password was entered. Instead of unlocking, the message came back that there is already a security swipe in place, so a password can not be used.. I can not call my provider because my phone is locked.. I have tried: See above.. I think it was caused by: The only thing that has occurred since my last use was the system update.

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I have the Galaxy S5, and I changed the security lock using a pin?

My phone is locked and I am unable to unlock it with the pin that I set up, and I know I'm entering the right PIN code

Sometimes it's possible that a software glitch can cause your phone to not accept the correct pin code or password. However, there are many ways you can reset the pin code and unlock the phone. One of these ways is by using your Google account to unlock the Galaxy S5. However, to perform the following steps, you'll need to have an Internet connection on your phone:

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  1. 1
    On your lock screen, tap on the 'Forgot password?' option.
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  2. 2
    Enter your Google account username and password.
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  3. 3
    Follow the steps provided by Google to unlock the device.
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  4. 4
    Once you've completed those steps, you'll be able to enter a new pin code for your Samsung Galaxy S5.
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  5. 5
    Your phone should now be unlocked.
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Alternatively, you can learn about alternate methods of unlocking an Android device in our other VisiHow article on how to unlock an Android phone in case of Forgotten password or pin code.

If you need more help unlocking your phone, let us know in the Q&A section below.

How to get my Samsung S5 to revert back to the fingerprint scanner?

Not sure what happened with my Samsung S5, I had been using it for the whole day by unlocking with my fingerprint, but for some reason it isn't giving me the option to unlock with my fingerprints anymore - it only asks for the alternative password (which I've forgotten) and won't let me unlock the phone with my fingerprint no matter how long I wait or if re-start the phone. I have tried: Restart the phone

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switch the phone off, wait 5 min and switch back on. I think it was caused by: The phone might have thought that I was trying to unlock the phone when my palm was swiping the scanner whilst I was holding the phone

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My Samsung S5 does not recognize my Fingerprint unrecognized & alternative password keep saying invalid name or password when I put the details?

I thought I was making my Samsung S5 safe from theft but ended up locking myself out.

I activated the fingerprint but now it keeps saying no match every time I put the finger and I don't know what to fill in the alternate password, because when I put my email & password it keeps saying invalid name or password.

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What am I supposed to do now I just got the phone yesterday but now it has refused to open.

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Forgot the alternative pin - how do I reset this?

I enter my pin, then it asks for my alternative pin. I don't know it, how do I reset this?

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See more questions like this: Can the unlock password be removed and kept only for unlocking after power up on encrypted Samsung Galaxy S5 phones

See more questions like this: How can I bypass the alternate password on my Samsung Galaxy S5

I have a question regarding the fingerprint application?

I am on holidays in Morocco and my Samsung S5 Galaxy did not recognize my fingerprint after which I hit the screen to fill in my alternative password. Oddly enough the phone doesn't take any of the passwords that I use on the web. But now I do not get any other chances to prove I have the right fingerprint. What can I do? I have my holiday pictures on here and they are not backed up. Not even on the SD card. It's a new phone and not properly installed.

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How do I get out of accessibility mode on my Samsung S5 Sport?

I was going through the settings on my new phone, I tapped the accessibility key and now my screen is locked, I cannot even type my password. Every time I touch the screen, the phone tells me what I'm touching, how do I get out of this mode?

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You have enabled the TalkBack mode. To get out of it, we have a tutorial on how to do so. Please click this link to see how to unlock your Samsung S5 and disable the feature: http://visihow.com/Disable_Talkback_Mode_on_the_Samsung_Galaxy_S5.

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Samsung Galaxy S5; I was in my Google Android earlier tonight I was using a tablet iOS device. Dropped a piece of macaroni and it hit the lock screen tab and I have no clue what the password is, I bought the phone new in February of this year now what? I tried the new password thing in Google and not working?

I was in my Google Android earlier tonight I was using a tablet iOS device. Dropped a piece of macaroni and it hit the lock screen tab and I have no clue what the password is, I bought the phone new in February of this year now what? I tried the new password thing in Google and not working

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S5 won't accept passcode after multiple attempts?

I can't unlock my S5, what can I do

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First of all, how much does this cost?

As soon as you answer, I will respond.

This is a site free of charge. We do not charge anything.

How do I fix this?

I just went from fingerprint to pin, now it's not letting me unlock my phone

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Hi, How to open Samsung S5 Neo if the screen got locked and there is no option of forgot your password or Google account?

I don't remember that I changed my pin code of my Samsung S5, I'm trying the right PIN but it is not accepting it. There is no option of Google account or forgot your password. What should I do to open it? Because in my case there is no option of Google account or forgot your password, and in most questions answers are mostly related to Google account or device manager website (tried but didn't work) or forgot your password, etc. But in my case, none of it work. Please, I really need your help. I've no clue what to do. I have tried: As there is no option of Google account or forgot your password so I tried that device manager link but it didn't work as well. I've no idea what should I do now. I think it was caused by: I don't know, it was working well all day long but at night when I tried to open it wasn't accepting my PIN code although I was trying the right one.

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How do I go about unlocking Galaxy s 5 so I can return the phone to its rightful owner?

I found the phone on side of the road and want to unlock it to find out who it belongs to. How do I go about getting the phone open to find out

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If I click erase whole data on the mobile will be lost or on the passwords?

My mobile ask for an alternative password which I don't remember so I followed your steps when I clicked on lock and entered new password it shows already your screen lock is set

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If you have problems with any of the steps in this article, please post in the comments section below.

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Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: Anonymous20, Alma, mewforix

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