Q&A from the article:

Recover Android Device in case of Forgot password/pattern unlock an Android device

Edited by hhemantt, Maria, Eng, vc

Questions and Answers

Hi, I reset my Samsung Galaxy j5 and I forgot the Google account and now it doesn't go further and always asks me the last sync Google account that I have forgot, so have you got any solution for this problem?

Hi, I reset my Samsung Galaxy j5 and I forgot the Google account and now it doesn't go further and always asks me the last sync Google account that I have forgot, so have you got any solution for this problem

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You can get that Google Account back. Simply go to Google Accounts Recovery and get your Google Account credentials after you follow their prompts. Without this, you will have to install ROM on the Samsung Galaxy J5 because with the Lollipop and Marshmallow Operating Systems you have to delete the Google Account on the phone before you perform a hard reset. The Google Sign in will come back over and over until you install the new ROM for the phone. So try your hardest to get that Google Account back with Google Accounts Recovery.

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More questions and answers on this topic can be found here: Can't make iRULU 7inch boot into recovery mode. Why

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Recover Android Device in case of Forgot password/pattern unlock an Android device

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Categories : General Android Mobiles & Tablets

Recent edits by: Eng, Maria, hhemantt

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