Q&A from the article:

Recover Android Device in case of Forgot password/pattern unlock an Android device

Edited by Laura Keller, Anonymous, gilibert, Eng and 1 other

Questions and Answers

Hi! I would appreciate some guidance. My phone shows a screen with the words "Enter your PIN or password to use the encrypted device memory"

This appeared for the first time after two events: (1) My company requested that we pin a six-digit PIN on the device (2) I shutdown the phone a few days later. It had worked fine for several days with the PIN. The six-digit PIN does not open the phone; the 4-digit PIN I used immediately before the six-digit does not open the phone.

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I've been told that a Factory Reset is my only course, thanks!

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Recover Android Device in case of Forgot password/pattern unlock an Android device

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Article Info

Categories : General Android Mobiles & Tablets

Recent edits by: Eng, gilibert, Anonymous

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