Hard reset your Samsung Galaxy Grand

Edited by Lister Jhan Dugho, Joely, Anonymous, Eng and 20 others

Baby's first Android recovery.jpg

If you forgot your phone's password and you are not connected to the internet, then you will need to Hard Reset your phone. If you want to format your phone without putting too much effort in deleting files, you can also refer to these steps. If your phone is unresponsive or frozen. You can perform the steps below to solve the said issue.

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Contents
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Here the steps on how to Hard Reset your phone.

  1. 1
    Turn off your phone.
    Turn off1.PNG
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  2. 2
    Hold the buttons Home, power and volume up.
    Buttons1.PNG
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  3. 3
    Wait until it vibrates.
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  4. 4
    Release all the buttons upon seeing the Android logo.
    Android logo1.PNG
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  5. 5
    Now you are in your phone's recovery mode.
    Recovery mode1.PNG
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  6. 6
    Use the volume up to scroll up, volume down to scroll down and power button to select.
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  7. 7
    Select the "Wipe data/Factory reset".
    Yes factory data1.PNG
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  8. 8
    Select the "Yes -- delete all user data".
    Yes-delete all1.PNG
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Reset your phone through your phone's settings.

  1. 1
    Turn off your phone by pressing the power button for about 8-10 seconds.
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  2. 2
    Remove your phone's battery.
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  3. 3
    Return the battery and turn on your phone.
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  4. 4
    Go to settings.
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  5. 5
    Select "Privacy Settings".
    123.png
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  6. 6
    Tap the "Factory data reset".
    Factory reset on settings12.png
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  7. 7
    Select the "Reset Device".
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  8. 8
    Select "Delete all".
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You can also try this.

  1. 1
    Dial or enter the code *2767*3855#.
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  2. 2
    The phone will now reset.
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Tips Tricks & Warnings

  • This method will erase all stored data and files on your phone. This will include your contacts stored on your phone and messages.
  • Copy all your contacts to your SIM or copy all important files or data to your computer. This will serve as your back up.
  • Before you reset your device make sure that you have disabled the SD card encryption setting disabled.
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Questions and Answers

I have a Samsung Galaxy gran 2 g7102. I need to Hard Reset it?

Safe mode appears on the screen and I am unable to use downloaded apps.

Your problem is that Safe mode appears on your Samsung Galaxy Grand 2's screen and you are unable to use downloaded apps. This is just normal. You won't really be able to use your downloaded apps from Google Play Store if safe mode is enabled. With safe mode enabled, all of your downloaded games will be temporarily disabled. Performing a Hard Reset will delete all of the data on your phone, so before performing a Hard Reset, I would advise you to disable safe mode first, then decide if you still want to Hard Reset your phone.

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To disable safe mode, simply do the following. 1. Press and hold power button on your phone until restart option appears. 2. Select Restart, then tap OK. 3. That's it. Safe mode will be disabled after your phone restarts.

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If after disabling safe mode and you still want to Hard Reset your phone, please do the following. 1. Turn off your phone. 2. Press and hold volume up button,home button and power button simultaneously until Samsung logo appears. 3. Wait until recovery menu appears, then navigate to "wipe data/Factory Reset" using the volume keys, then press power button to confirm. 4. Select "yes", then hit power button again. 5. Wait until wipe is complete, then select "reboot system now" and power button again. 6. That's it. You have now successfully Hard Reset your phone.

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See more questions like this: How long does a hard reboot take?

Screen sever I forgot the password?

When you put it on I cannot do anything apart from putting SIM pass

We have another guide that provides detailed steps, which you can reference for additional solutions to unlock your Android device when you're stuck on a lock screen, or have forgotten your password, pattern, or lock screen password. You can find that guide here: How to recover and unlock your Android device in the event of a forgotten password or pattern.

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Grand Prime won't work, what do I do?

My brother recently gave me his Grand Prime from T-mboile and I turned it on to set up my Google account but it says I'm using an app to recover the device and need the old Gmail account to unlock the phone. I asked my brother but he doesn't remember because when he got a new phone he made a new Google account. I have reset it 3 times now. It's the only phone I have and I don't have the money to buy a new one I really need this fixed asap! Please help. I have tried: Resetting the phone three times.. I think it was caused by: My brother got locked out of his phone because he forgot his unlock pattern and then he reset it and gave it to me because he got a new one and now I am stuck with this problem

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Install new Stock ROM on the device. This will allow you to set up your own Google Account and use the phone. It is really not that hard and search Galaxy Grand Prime Stock ROM. Choose a site like needroms.com that has instructions on how to install their ROM.

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See more questions like this: How to unlock pattern lock of Grand prime without losing data

Home key on my Samsung Duos Galaxy Grand is inactive & forward & reverse light is not coming up?

When I would like to come back to home position and if I press the home key button, it is not working, i.e. there is no action taking place. Also, the side display keys are not ON.

Hard Reset your Samsung Duos Galaxy Grand. If this does not fix your problem then you have an LCD panel or hardware issue with your phone. You can go into the Settings and hard reset without having to use the home key.

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See more questions like this: My Samsung Galaxy grand duos GT-19082 not starting. Trying to reset

I reset my phone back to factory settings and now it won't let me get past the set up where I have to put the Gmail address in?

I reset my phone to factory setting and then when I restarted it I put in the WiFi password and then when I went to put in my Gmail and password it won't work and it won't accept my password or email and I can't go to retrieve password so how can I find out how to get past that or fix it

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First login on the PC to your Google Account and under My Account>Security>Applications check to see if you have 2 step verification enabled. Disable it and then try. If this does not work, then you have to install new Stock ROM for your device.

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See more questions like this: My phone git stock in a bootloop?

I have Galaxy Grand 2 but it doesn't install the applications such as WeChat or other applications, when I am trying to install it a message shows up, it says install blocked and it says for security your device is set to block installation of applications not obtained from Google play

I have Galaxy Grand 2 but it doesn't install the applications such as WeChat or other applications, when I am trying to install it a message shows up, it says install blocked and it says for security your device is set to block installation of applications not obtained from Google play. I went to my settings menu and tried to open the security icon and also it shows that unfortunately settings has stopped

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You have to enable the "UNKNOWN SOURCES" . Go to settings >Security>Unknown Sources and enable it.

Hello, I have forgotten my pin so I was just wondering if you would be able to help me?

Hello, I have forgotten my pin so I was just wondering if you would be able to help me?. I have tried: Gmail only. I think it was caused by: Changing pins everyday

Why are you changing pins everyday? OK so if you can't choose Forgot Password and use your Google Account you will have to hard reset the device to access it. If you have a phone with Lollipop or Marshmallow OS then you will need to flash new firmware on the device to set up a new Google Account.

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I don't know the old Gmail user name and password for my Grand prime, how do I reboot it?

Hi, I got a new Galaxy Grand prime from a friend who doesn't not know the previous user name and password for the phone and neither do I. I've tried resetting it with power on, home button, and volume up key, and factory resetting it but still nothing happens, and it says the same thing? What do I do?

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Install new Stock ROM. This will be the only way to gain access to the phone.

See more questions like this: When I format my Grand Prime, I cannot move forward due to the previous synced email

Will Hard Reset restore the previous OS shipped with the mobile originally?

Hi, my Samsung SM G7102 was updated to Android 4.4.2 but it can't work properly. it keeps restarting, no WiFi, no data connection. Can I use the Hard Reset to restore it back to previous OS?

Yes, it will restore the previous OS. The operating system resides in your phone's ROM, which means it can't be changed other than with an OS update, or by flashing an app to it. So when you Hard Reset your phone, all of your data will be wiped, except for the OS.

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Then, the phone will be reset to the factory default settings, using the OS stored in the ROM. It will be like new, with none of your personalized settings or data. Keep in mind that this means all of your data on the phone will be wiped.

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If you want to keep data, you'll need to backup your files. To do this, you should use Samsung Kies. If you haven't used this program on your PC before, follow the steps below:

  1. 1
    On the PC desktop, open your web browser.
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  2. 2
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  3. 3
    Click on the 'Kies Download' button, under the 'Downloads' section.
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  4. 4
    When the file is downloaded, open it.
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  5. 5
    Follow the setup to install the program.
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  6. 6
    Once Kies is installed on your PC, run it.
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  7. 7
    Now plug your Galaxy S3 into the PC.
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  8. 8
    Wait for the program to identify your phone.
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  9. 9
    On Kies, click on the 'Back up/Restore' tab.
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  10. 10
    Click on data backup.
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  11. 11
    Check the box next to 'Select all items'.
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  12. 12
    Click on the backup button, on the top right side of program.
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  13. 13
    Your contents are successfully backed up.
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If you need any extra help, let us know in the Q&A section.

See more questions like this: Sir my brother had selected some wrong option in mobile and now it is not opening?

Not able to Hard Reset by volume up, power and home buttons?

I am trying to reset pressing volume up, power and home buttons.. but not getting Android picture, instead the handset is restarting

Not every device will hard reset this way. Try using Volume down. If that does not work then pull the battery and start again using the correct keys. You may have to hold them longer then you are right now to gain access to the Recovery Menu or be skipping a step such as pressing Power quickly when the Android logo appears.

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See more questions like this: Soft reset button greyed and menu and back buttons do not work?

Dear sir, I was updating my Samsung Galaxy Grand 2 software, mistakenly I have plugged out USB cable, after that my cell is dead I have tried many times to boot it up but always failed no response from cellphone. Then I decided to take it to any expert but he said this is hardware problem you have to change it's motherboard, so please help me, what I have to do. Fault no power on and no connectivity with computer and charger?

Dear sir, I was updating my Samsung Galaxy Grand 2 software, mistakenly I have plugged out USB cable, after that my cell is dead I have tried many times to boot it up but always failed no response from cellphone. Then I decided to take it to any expert but he said this is hardware problem you have to change it's motherboard, so please help me, what I have to do. Fault no power on and no connectivity with computer and charger

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If it is not charging, get a new fully charged battery and put it in the device. See if then you can go through the hard reset process. My motherboard fried on my device and you can get them for about $30 and repair with a tech for another $100 or so if you do not feel confident doing it yourself. You should never attempt a hard reset unless the phone is fully charged.

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See more questions like this: My contacts keep disappearing from my Samsung grand prime phone, what am I doing to make this happen

The LCD screen is unresponsive?

Hi, the LCD part of my phone got accidentally removed from the other half of the phone and since then my phone's LCD went unresponsive. Do I have to change the LCD now?

Pull the battery and press all around the back of the phone with the cover off and battery removed. Power on your device and see if it is better. Hard reset your device and see if it better. If nothing changes then you will need to get a new LCD display.

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Galaxy Grand go to factory mode?

After all steps of hard reset performed it goes to factory mode, then when I choose clear eMMC and hit power button, instead of deleting everything it just restart the phone without any changes, please help me how to hard reset, I forgot my patterns numbers

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This is because you have a Chinese Clone phone. There are probably other steps for your phone that you are missing. Try installing new Stock ROM on the phone and see if it unlocks. Because you are on a cloned device it may not work but it is at least a good attempt to try.

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See more questions like this: It is showing ODIN mode so what I have to do?

How do I unlock my phone without knowing my pin?

I forgot my screen-lock PIN for my Galaxy Grand Duos. Even after trying to enter for multiple times it does not show the forgot pin option. Please help.

You may have to attempt up to 20 times. Keep going until you see that or you will have to hard reset your device.

See more questions like this: OK my phone I bought from this dude has a Samsung account lock I can't use the phone and the dude is nowhere to be found an I don't have a Samsung aoount can I get past the lock?

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My phone getting slow, how can I improve the mobile performance?

I have Samsung Galaxy Grand GT I9082 device, nowadays it performs very slow if I Hard Reset the mobile will it work properly

Performing a hard reset will delete all of your data so yes the phone will improve. Before you do this, go into Settings and see if you have a new update.

How do I find the wipe command?

My Galaxy Grand factory reset menu only has some tests and a clear eMMc command

You have a Chinese clone copy phone most likely.

What will happen if I delete all the memories?

Whats the use of deleting the memories?. I have tried: Tried every thing. I think it was caused by: Don't know

Deleting everything clears off your phone. In order to hard reset your device, you will delete all the data and fix any small firmware issues.

I can't find the setting on my phone after starting again?

After deleting and restarting by inserting the battery, I found language setting but no setting please help. I have tried: I have done from 1 to 8 steps perfectly after that It says restart by inserting the battery and go to setting, but I can't find the setting

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If your language is correct then do not worry about it. It is under Settings and then Language and Output.

See more questions like this: Why it's starting but not displaying any application?

Its not showing the Android logo?

After I hold the 3 keys, it is only switching on, and on the top left it writes RECOVERY BOOTING.... I have hold the keys for 30 minutes but its just still blank screen, no vibrations or anything

You need to hit the Power Button to enter the Recovery Mode.

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Can't on my HP because it was on and off automatically for 6 hours and still going on.

Hi, when I turn my phone on, it is showing Samsung logo as usual but then after that it will turn off automatically and on automatically and off again. This was going on like that for 6 hours now. Could you help me thanks.. I have tried: I tried hard reset until the Android logo pop out but then it shows the Android logo with red warning sign and still turn on and off continuously like before. I think it was caused by: Maybe software problem

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