Hard reset your Android phone or tablet when you forget the passcode or lock pattern

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If you've ever had the situation where you are locked out of your Android Tablet or phone, then you already know that it can be a frustrating experience. Fortunately, if you have forgotten your passcode or lock pattern it's possible to perform a Hard Reset on your device, although you will have to start afresh. If you have run out of options and you're ready to follow the instructions below, make sure you have backed up any files from your device by connecting it to a PC and transferring any available files. (It's possible that not all of your files are available while your device is locked.) Once you're done, just read on below for the reset process.

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Hard Resetting Your Device

  1. 1
    Begin by powering down your Android device.
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  2. 2
    While the device is powered off, hold down the "Volume up" button, along with the "Power" button until the menu "Android system recovery" is displayed on the screen.
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  3. 3
    Use the volume buttons (or if your device has one, you can use the keyboard arrows) to scroll through the displayed menu until you select "Wipe data/Factory Reset".
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  4. 4
    Use the Enter key, a finger press or the camera button to activate the Factory Reset.
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  5. 5
    The device will now prompt you, asking if you really wish to delete all user data
    .
    Use the camera button, a finger press or the Enter key to confirm.
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  6. 6
    Your device will now perform a full data wipe
    .
    When this has completed, a message will appear showing "Data wipe complete". Simply select "Reboot system now" to complete the process.
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  7. 7
    You can now let your device boot up as normal
    .
    Upon this first reboot, you will need to go through the initial setup and re-download any updates and applications that you previously had installed on your device.
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Tips, Tricks & Warnings

  • When you perform the reset, make sure that your device is fully charged or plugged into a power supply. If your device powers down during the process, you can encounter irreparable file system damage.
  • It's a good idea to periodically backup your device in case you need to perform such a reset anytime in the future.
  • If you're setting up a lock pattern or passcode after the reset, consider noting it somewhere safe in case it is forgotten in the future.
  • Saving files to your SD card instead of the internal memory is a good practice that will prevent you from losing important data if you have to reset your device again, or even in a situation where the device becomes damaged or inoperable.

Questions and Answers

When I tried to press the buttons, it asks for an email address but the phone is not connected to the WiFi

That is only normal since that you are trying to reset the device and make sure that your phone is currently off before pressing the buttons as it may go back to the same screen where you need to unlock the screen again. Just ignore if it asks for an email since your phone is not connected to the internet, here are the steps on how you can reset the device properly:

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1. Turn off the device completely

2. Press and hold any of the following:

Press and hold Volume Up + the power button.

Press and hold Volume Down + the power button.

Press and hold Volume Up and the home button + the power button.

Press and hold Volume Down and home button + the power button.

3. Once you have access to the recovery menu, highlight the wipe data and reset by using the volumes keys and select it using home or power key.

4. Select yes to start the reset and wait. After the reset, go back and select on reboot to restart the device and start configuring it.

Resetting an Alcatel One Touch Evo 7 tablet?

Hi. I have an Alcatel One Touch Evo 7, and I don't remember my pattern and my tablet got blocked. So I want to Factory Reset it, but I don't know how. Can you please tell me how to do it?

  1. 1
    Switch off the tablet
    .
    If the tablet is turned on, you can turn it off by pressing and holding the power button.
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  2. 2
    Press and hold power and volume up buttons for 5-10 seconds.
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  3. 3
    Release the keys when the menu appears on the screen.
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  4. 4
    Press volume up and down buttons to navigate to "Recovery".
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  5. 5
    Press the power button to enter the recovery option.
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  6. 6
    Press volume up and down buttons to navigate to "wipe data/factory reset".
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  7. 7
    Press the power button to hard-reset the phone.
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  8. 8
    Press volume up and down buttons to navigate to "Yes -- delete all user data".
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  9. 9
    Press the power button to confirm the selection.
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  10. 10
    Reboot the device by moving to "reboot system now" with volume up and down keys and selecting it with the power button.
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See more questions like this: My Xgody tablet says YouTube has stopped and won't let you access it?

I have a droid one or two, I don't remember. How do I reset it?

I did the different codes but all of them just powered up my phone

First of all, if you can get into Droid 1 or 2, then

  1. 1
    tap on the menu button;
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  2. 2
    tap on "Settings";
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  3. 3
    tap on "Touch Privacy";
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  4. 4
    tap on "Touch Factory data reset";
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  5. 5
    tap on "Touch Reset Phone";
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  6. 6
    confirm the action by tapping on "Erase Everything".
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If you cannot get into the Droid 1 or 2, then

  1. 1
    turn the device off (you can do it through the menu by pressing and holding the power button, then tap on "Power off");
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  2. 2
    alternatively, take the battery out and put it back in;
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  3. 3
    open the keyboard;
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  4. 4
    press and hold the power button and the "X" key until the screen with an Android picture shows up;
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  5. 5
    close the keyboard;
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  6. 6
    press the volume up and down buttons;
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  7. 7
    press the volume up and down buttons to navigate to "wipe data/factory reset";
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  8. 8
    press the power button;
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  9. 9
    press the volume up and down buttons to navigate to "Yes -- delete all user data";
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  10. 10
    press the power button;
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  11. 11
    press the volume up and down buttons to navigate to "reboot system now";
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  12. 12
    press the power button.
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Google account owner information we have active, but we have changed the SIM card, call this owner message view to our screen, and our previous pin not working for our cell phone. how to get?

How to solve this problem.. . kindly sent your activate plan for Our MEIZU 2 Model.. . We are waiting for your reply

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: Android is stuck, the screen is on the factory test boot mode?

I can't get into my Galaxy Fame?

I've entered the wrong passcode in and I don't know my backup pin or Google email. I've tried turning it off and holding keys but there are no reset buttons showing

The problem is that Galaxy Fame requires you to press and hold an extra button to enter that menu. Here is how:

  1. 1
    charge your phone at maximum capacity;
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  2. 2
    turn off the device if it is still turned on by pressing and holding the power button;
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  3. 3
    press and hold the volume up, home, and power buttons until the recovery menu appears;
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  4. 4
    select "Wipe Data/Factory Reset";
    • you can navigate the menu items with volume down and up buttons;
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  5. 5
    press the power buttons;
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  6. 6
    select "Yes delete all user data";
    • you can navigate the menu items with volume down and up buttons;
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  7. 7
    press the power button.
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How to do a Hard reset on Android phone from TracFone, Walmart Straight Talk?

Phone goes to backup pin screen only. When I hold down power button & home & camera button, it goes to the power options. I don't have a backup pin, don't know where this came from. I have tried numerous combinations of numbers, but nothing works. Just activated the phone

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Please turn off your device first by selecting "Power off" after pressing and holding the power button. Then, try the key combination again. For other key combinations that you can try with the powered down Android phone, please see the answers to "What do I do if I pressed and hold volume up and power button and my tablet still didn't reset?" on this page.

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See more questions like this: I bought a phone, and it is reset, but now it is asking me for the Google account that was synced on the phone before I bought it

What do I do if I pressed and held volume up and power button and my tablet still didn't reset?

I forgot my slide combination for the Android tablet and must perform a factory reset.

Some Android phones have different button combinations. Press and hold the following combinations:

  • volume up + power button;
  • volume down + power button;
  • volume up + home button + power button;
  • volume down + home button + power button;
  • volume up + volume down + power button;
  • home + power;
  • volume up + camera.
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See more questions like this: There is no command prompt when I try to Factory Reset, there is just a picture of a lying Android with an open hatch

See more questions like this: How to unlock ASUS ME172V; I forgot the password?

See more questions like this: I got to the part where I am on the screen but don't know what to do next?

I don't know how to restore my tablet?

I want to restore my tablet clearing everything in it

You should first try to find the menu item for wiping all of the data. Generally, tablets keep the menu item in "Settings", "Privacy". Look for "Factory data reset". You can also dial a device-specific USSD code.

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If you cannot get into the tablet, first turn it off by either pressing and holding the power button and selecting an option to turn off the device or by removing and putting back the battery. Wait at least for 10 seconds. Then, attempt to press and hold the following combinations: volume up + power button; volume down + power button; volume up + home button + power button; volume down + home button + power button; volume up + volume down + power button; home + power buttons; volume up + camera.

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Some devices will show you the Android logotype and wait for a key combination like volume down (or up) + power button. Other devices will demand that you release the volume button only.

If your device turns on by mistake when you are pressing the hard reset key combinations, you will have to turn it off again.

Binatone Children's Tablet is Locked?

I have acquired a second-hand Binatone Appstar children's tablet. Unfortunately, it requires a password to get off of the "child friendly" mode, and as I cannot access settings it is impossible for me to root it the usual way. Any suggestions to wipe this thing and reinstall Android?

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I tried the first step and it didn't work. Can you help me?

My tablet is locked and it stays on a screen to log into my Google account, but I don't have WiFi and I don't remember my Google account username. I tried the first step to hold down the power button and volume button but nothing happened. I don't know what else to do.

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Some devices like Nexus may require you to press and hold the volume up, volume down, and power buttons. Motorola Droid would even omit the volume key and just wait until you press and hold home and power buttons. Some devices that have dedicated camera buttons ask for the volume up and camera buttons pressed and held. Galaxy devices ask for volume up, home, and power buttons. If none of the above work, try holding and pressing: volume up and power buttons; volume down and power buttons, or volume down, home, and power buttons.

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Online keyboard has disappeared from Proscan PLT7050 (B-512-8GB)?

Online keyboard has disappeared from Proscan PLT7050 (B-512-8GB) User manual is unhelpful, It won't let me press the keyboard button in settings, Do I have to reset? I have no external keyboard

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I mistakenly deleted my build.prop on my QMV7B and I can't boot it any longer. Can you help me?

I have deleted build.prop on my tablet

You will have to hard-reset your device.

  1. 1
    Power down the device.
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  2. 2
    Press and hold the volume-up and power buttons until you see "Ellipsis" on the screen.
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  3. 3
    Use the volume down to highlight items and the volume up to confirm selection.
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  4. 4
    Select "wipe data/factory reset".
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  5. 5
    Select "Yes -- delete all user data".
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  6. 6
    Select "reboot system now".
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Yes, please! When I follow the steps and it reboots it's still asking for old email address telling me the tablet has been reset?

Yes, please! When I follow the steps and it reboots it's still asking for old email address telling me the tablet has been reset! The Tablet is an RCA Maven Pro purchased 10 months ago. My Tablet has been going through the entire process and still tells me the above, please enter old users email.

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What do I do if I don't have an Enter key or camera key to press to continue my factory reset?

My four and a half-year-old granddaughter started playing with lettuce on my tablet and put in a new password. Of course, she doesn't know what it is and I can't get into my tablet how do I fix it.

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Article Info

Categories : General Android Mobiles & Tablets

Recent edits by: Maria, Beecher1947, donnaofwestminster

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