Hard reset your Android phone or tablet when you forget the passcode or lock pattern

Edited by Batkingnz, Anonymous, Eng, Lynn and 21 others

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If you've ever had the situation where you are locked out of your Android Tablet or phone, then you already know that it can be a frustrating experience. Fortunately, if you have forgotten your pass code or lock pattern it's possible to perform a Hard Reset on your device, although you will have to start afresh. If you have run out of options and you're ready to follow the instructions below, make sure you have backed up any files from your device by connecting it to a PC and transferring any available files. (It's possible that not all of your files are available while your device is locked.) Once you're done, just read on below for the reset process.

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Contents
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Hard Resetting Your Device

  1. 1
    Begin by powering down your Android device.
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  2. 2
    While the device is powered off, hold down the "Volume up" button, along with the "Power" button until the menu "Android system recovery" is displayed on screen.
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  3. 3
    Use the volume buttons (or if your device has one, you can use the keyboard arrows) to scroll through the displayed menu until you select "Wipe data/Factory Reset".
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  4. 4
    Use the Enter key, a finger press or the camera button to activate the Factory Reset.
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  5. 5
    The device will now prompt you, asking if you really wish to delete all user data.
    Use the camera button, a finger press or the Enter key to confirm.
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  6. 6
    Your device will now perform a full data wipe.
    When this has completed, a message will appear showing "Data wipe complete". Simply select "Reboot system now" to complete the process.
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  7. 7
    You can now let your device boot up as normal.
    Upon this first reboot, you will need to go through the initial setup and re-download any updates and applications that you previously had installed on your device.
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Tips, Tricks & Warnings

  • When you perform the reset, make sure that your device is fully charged or plugged into a power supply. If your device powers down during the process, you can encounter irreparable file system damage.
  • It's a good idea to periodically back up your device in case you need to perform such a reset anytime in the future.
  • If you're setting up a lock pattern or pass-code after the reset, consider noting it somewhere safe in case it is forgotten in the future.
  • Saving files to your SD card instead of the internal memory is a good practice that will prevent you from losing important data if you have to reset your device again, or even in a situation where the device becomes damaged or inoperable.

Questions and Answers

Android tricks for Factory Reset if no data wipe

There is no way to reset an Android phone without deleting all apps and data. The best way to save them (apps and data) is by backing them up. For rooted phones the best app to use is Titanium back up. For unrooted devices, the best app is My APKs.

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See more questions like this: My Android system crashed and I cannot get in

I pressed the Volume Up and Power but it does back to unlock screen still, what should I do?

More or less that you have pressed the wrong buttons for you to access the recovery menu. Not all Android devices has the same pattern for you to perform a reset to your Android device. Your device might have a different pattern for a reset, there three ways to perform a reset but depends from the manufacturer. Such as re-installation of the firmware, pressing buttons to access the recovery menu and to poke a reset hole.

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Anyhow, try any of the following buttons for you to access the recovery menu on your phone to perform a reset:

Press and hold Volume Up plus the power button.

Press and hold Volume Down plus the power button.

Press and hold Volume Up and the home button plus the power button.

Press and hold Volume Down and home button plus the power button.

Do not forget to turn off your device first before you can press the buttons or else you will keep on going back to the unlock menu on your Android device.

If you have a Tablet that has a reset hole that you need to poke. Just use a small object to fit in the hole then poke and hold for 1 minute while the device is turned on and wait till the device reboots for you to let go the reset button.

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If your device is a Sony Xperia line, then you need to install the PC companion on your PC or Laptop for you to re-install the firmware of your phone or Tablet. The re-installation of the device is the equivalent of a Hard Reset.

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See more questions like this: Trying to unlock the passcode on my Telefunken tablet 73GIQ, Need help please?

When I tried to press the buttons, it ask for an email address but the phone is not connected to the WiFi

That is only normal since that you are trying to reset the device and make sure that your phone is currently off before pressing the buttons as it may go back to the same screen where you need to unlock the screen again. Just ignore if it ask for an email since your phone is not connected to the internet, here are the steps on how you can reset the device properly:

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1. Turn off the device completely

2. Press and hold any of the following:

Press and hold Volume Up + the power button.

Press and hold Volume Down + the power button.

Press and hold Volume Up and the home button + the power button.

Press and hold Volume Down and home button + the power button.

3. Once you have access to the recovery menu, highlight the wipe data and reset by using the volumes keys and select it using home or power key.

4. Select yes to start the reset and wait. After the reset, go back and select on reboot to restart the device and start configuring it.

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Resetting an Alcatel One Touch Evo 7 tablet?

Hi. I have an Alcatel One Touch Evo 7, I don't remember my pattern and my tablet got blocked. So I want to Factory Reset it but I don't know how. Can you please tell me how to do it?

  1. 1
    Switch off the tablet.
    If the tablet is turned on, you can turn it off by pressing and holding the power button.
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  2. 2
    Press and hold power and volume up buttons for 5-10 seconds.
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  3. 3
    Release the keys when the menu appears on the screen.
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  4. 4
    Press volume up and down buttons to navigate to "Recovery".
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  5. 5
    Press the power button to enter the recovery option.
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  6. 6
    Press volume up and down buttons to navigate to "wipe data/factory reset".
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  7. 7
    Press the power button to hard-reset the phone.
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  8. 8
    Press volume up and down buttons to navigate to "Yes -- delete all user data".
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  9. 9
    Press the power button to confirm the selection.
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  10. 10
    Reboot the device by moving to "reboot system now" with volume up and down keys and selecting it with the power button.
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How to get into a locked Android that grandson forgot code for?

We are trying to get into my grandson (10 years old) phone. It is an M Android (I think because it has a big M when it starts? and I know it is an Android). We are at the part where we select Factory, but we don't know how to "select" it. The only buttons are up/down volume and power. You can' see the camera because that button is on the screen which is hidden at this point and no "finger" button on the screen just those two I said, volume and power (on/off). Please help?

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VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

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I have a droid one or two, I don't remember. How do I reset it?

I did the different codes but all of them just powered up my phone

First of all, if you can get into Droid 1 or 2, then

  1. 1
    tap on the menu button;
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  2. 2
    tap on "Settings";
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  3. 3
    tap on "Touch Privacy";
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  4. 4
    tap on "Touch Factory data reset";
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  5. 5
    tap on "Touch Reset Phone";
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  6. 6
    confirm the action by tapping on "Erase Everything".
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If you cannot get into the Droid 1 or 2, then

  1. 1
    turn the device off (you can do it through the menu by pressing and holding the power button, then tap on "Power off");
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  2. 2
    alternatively, take the the battery out and put it back in;
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  3. 3
    open the keyboard;
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  4. 4
    press and hold the power button and the "X" key until the screen with an Android picture shows up;
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  5. 5
    close the keyboard;
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  6. 6
    press the volume up and down buttons;
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  7. 7
    press the volume up and down buttons to navigate to "wipe data/factory reset";
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  8. 8
    press the power button;
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  9. 9
    press the volume up and down buttons to navigate to "Yes -- delete all user data";
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  10. 10
    press the power button;
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  11. 11
    press the volume up and down buttons to navigate to "reboot system now";
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  12. 12
    press the power button.
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Google account owner information we have active, but we have changed the SIM card, call this owner message view to our screen, and our previous pin not working for our cell phone. how to get?

How to solve this problem.. . kindly sent your activate plan for Our MEIZU 2 Model.. . We are waiting for your reply

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I can't get into my Galaxy fame?

I've entered the wrong pass-code in and I don't know my backup pin or Google email. I've tried turning it off and holding keys but there is no reset buttons showing

The problem is that Galaxy Fame need to press and hold an extra button to enter that menu. Here is how:

  1. 1
    charge your phone at maximum capacity;
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  2. 2
    turn off the device if it is still turned on by pressing and holding the power button;
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  3. 3
    press and hold the volume up, home, and power buttons until the recovery menu appears;
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  4. 4
    select "Wipe Data/Factory Reset";
    • you can navigate the menu items with volume down and up buttons;
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  5. 5
    press the power buttons;
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  6. 6
    select "Yes �" delete all user data";
    • you can navigate the menu items with volume down and up buttons;
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  7. 7
    press the power button.
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How to do a Hard reset on Android phone from TracFone, Walmart Straight Talk?

Phone goes to backup pin screen only. When I hold down power button & home & camera button, it goes to options of power off, power off & restart & airplane mode. I don't have a backup pin, don't know where this came from. I have tried numerous combinations of numbers, but nothing works. Just activated the phone

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Please turn off your device first by selecting "Power off" after pressing and holding the power button. Then, try the key combination again. For other key combinations that you can try with the powered down Android phone, please see the answers to "What do I do if I pressed and held volume up and power button and my tablet still didn't reset?" on this page.

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What do I do if I pressed and held volume up and power button and my tablet still didn't reset?

I forgot my slide combination for the Android tablet and must perform a factory reset.

Some Android phones have different button combinations. Press and hold the following combinations:

  • volume up + power button;
  • volume down + power button;
  • volume up + home button + power button;
  • volume down + home button + power button;
  • volume up + volume down + power button;
  • home + power;
  • volume up + camera.
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I don't know how to restore my tablet?

I want to restore my tablet clearing everything in it

You should first try to find the menu item for wiping all of the data. Generally, tablets keep the menu item in "Settings", "Privacy". Look for "Factory data reset". You can also dial a device-specific USSD code.

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If you cannot get into the tablet, first turn it off by either pressing and holding the power button and selecting an option to turn off the device or by removing and putting back the battery. Wait at least for 10 seconds. Then, attempt to press and hold the following combinations: volume up + power button; volume down + power button; volume up + home button + power button; volume down + home button + power button; volume up + volume down + power button; home + power buttons; volume up + camera.

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Some devices will show you the Android logotype and wait for a key combination like volume down (or up) + power button. Other devices will demand that you release the volume button only.

If your device turns on by mistake when you are pressing the hard-reset key combinations, you will have to turn it off again.

Binatone Children's Tablet is Locked?

I have acquired a second-hand Binatone Appstar children's tablet. Unfortunately it requires a password to get off of the "child friendly" mode, and as I cannot access settings it is impossible for me to root it the usual way. Any suggestions to wipe this thing and reinstall Android?

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How to unlock my PIN code on Kitkat as I have forgotten my PIN?

I gave a PIN code but now I have forgot it. I need to open my phone but I can't regarding forgetting the PIN. I have tries several times but after trying 5 times, a popup show and said wait 30 seconds. I waited 30 seconds but on the screen, no type of writing as "Forgot Password/Forgot PIN" came. So now I am stuck and need your help. Thank you for listening to me.

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I tried the first step and it didn't work. Can you help me?

My tablet is locked and it stays on a screen to log into my Google account, but I don't have WiFi and I don't remember my Google account username. I tried the first step to hold down the power button and volume button but nothing happened. I don't know what else to do.

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Some devices like Nexus may require you to press and hold the volume up, volume down, and power buttons. Motorola Droid would even omit the volume key and just wait until you press and hold home and power buttons. Some devices that have dedicated camera buttons ask for the volume up and camera buttons pressed an held. Galaxy devices ask for volume up, home, and power buttons. If none of the above work, try holding and pressing: volume up and power buttons; volume down and power buttons, or volume down, home, and power buttons.

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What do I do now that the tablet doesn't open up the recovery menu?

Hello, my tablet doesn't have the home button, only volumes and power button. I tried the volume+ and power combination to Hard Reset into recovery so that I could Factory Restore but it just stays stuck at the recovery logo and no recovery menu shows up. What do I do?

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Press and hold the power button again. Press the volume up button quickly. Release the keys. That should get you to the menu.

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Online keyboard has disappeared from Proscan PLT7050 (B-512-8GB)?

Online keyboard has disappeared from Proscan PLT7050 (B-512-8GB) User manual is unhelpful, It won't let me press the keyboard button in settings, Do I have to reset? I have no external keyboard

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How can I get access to my LG tab?

I never put a passcode on my tablet but it locked me out. I tried pressing the power button and volume up button but its not letting me reset it. What can I do?

LG tabs need to be powered off first. Then, you need to press and hold power and volume down buttons. Then, you can navigate the menu with volume up, volume down, and power keys to find and select "Factory data reset".

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I mistakenly deleted my build.prop on my QMV7B and I can't boot it any longer. Can you help me?

I have deleted build.prop on my tablet

You will have to hard-reset your device.

  1. 1
    Power down the device.
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  2. 2
    Press and hold the volume-up and power buttons until you see "Ellipsis" on the screen.
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  3. 3
    Use the volume down to highlight items and the volume up to confirm selection.
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  4. 4
    Select "wipe data/factory reset".
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  5. 5
    Select "Yes -- delete all user data".
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  6. 6
    Select "reboot system now".
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I've exhausted all options, still not working?

I've tried everything according to the articles direction. However, my phone still won't access the menu in which I can factory reset the phone.

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How to reset password on Samsung Galaxy Tab 4?

Samsung Galaxy Tab 4. Samsung !@#$%^&*( tech advised me only way to solve prob of inability to get email was to do restore. Bad idea. Now can't log in--tells me"authentication failed." Samsung @#$%^! tech says if can't connect to WiFi, they can't help me. Want to try resetting password, but how?. I have tried: Did reset, wiped out all data per Samsung tech's instructions. Tried 6x to enter password so can connect to house WiFi. Each time says, "Authentication failed." But I don't have any other password.. I think it was caused by: Samsung! As of 9 a.m., I could connect to WiFi, receive email, just couldn't send. After foloing instructions, can't connect to WiFi, receive or send email.

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Categories : General Android Mobiles & Tablets

Recent edits by: rougue, juma kisitu, VisiHow

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