Hard Reset a Samsung Galaxy Gear S2 Watch

Edited by Train Wreck, Anonymous, Eng, VisiHow

Do you have a Samsung Galaxy Gear S2 smart watch? If you do, you may have noticed from time to time that your watch fails to connect with Bluetooth. Other times, your Galaxy Gear S2 may lose connection with WiFi. In the worst cases, the device may simply stop reporting the correct date and time altogether. It could also be that you have forgotten the PIN to your Gear S2, in which case, you will not be able to access any of the watch menus or functions. These problems, while frustrating and annoying, are not serious. We will show you how they can be fixed.

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If you have already tried a factory reset of your Galaxy Gear S2 smart watch and that did not work, then you will need to do what is known as a hard reset. A hard reset completely wipes out your device and restores it without using the software menus that you would normally use to perform a factory reset, or soft reset as it's also called. In the tutorial below, we will show you how to perform a hard reset. This works even if you have a PIN lock on your Gear S2.

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  • Note that if you have PIN-locked your Samsung Galaxy Gear S2, you will want to skip ahead to the section of this tutorial where we discuss how to hard-reset a PIN-locked Galaxy Gear S2.
  • Note that the process of hard-resetting your Samsung Galaxy Gear S2 requires certain steps in quick succession. We strongly encourage you to read this entire tutorial before attempting a hard reset, as failing to perform certain actions within a specific time frame will cause the hard reset to fail. While this will not damage your smart watch, it will require you to start the process again from the beginning. To save yourself time, make sure you read this tutorial from start to finish before starting the hard-reset process.
    Hard Reset a Samsung Galaxy Gear S2 Watch 70281.jpg
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Power Down your Galaxy Gear S2

  1. 1
    The first thing you need to do is power down your Galaxy Gear S2.
    In order to turn off the device, you will need to press and hold the power button until the menu appears that offers to power down your device.
    Hard Reset a Samsung Galaxy Gear S2 Watch 58495.jpg
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  2. 2
    When the 'Power off' menu appears, you will want to tap it one time.
    Tapping 'Power off' will cause your device to shut down.
    Hard Reset a Samsung Galaxy Gear S2 Watch 45331.jpg
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  3. 3
    When your device has been shut down, you will see a black-watch face, and the watch will be unresponsive.
    In order to get the watch started again, you would normally press the power button. Because we will be performing a hard reset, the process will require a slightly different set of actions. Please proceed to the next section of this tutorial where you will learn how to hard reset your Samsung Galaxy Gear S2 smart watch.
    Hard Reset a Samsung Galaxy Gear S2 Watch 14962.jpg
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Hard Reset a Galaxy Gear S2

  1. 1
    With your Galaxy Gear S2 powered down, you will want to press and hold the home key.
    Press and hold the home key until you see 'Rebooting' appear on the screen.
    Hard Reset a Samsung Galaxy Gear S2 Watch 14733.jpg
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  2. 2
    Once you see the text 'Rebooting' appear on the home screen, release the home key and then begin to press it repeatedly and quickly.
    When you see the 'Select Reboot Mode' screen appear, stop pressing the home key.
    Hard Reset a Samsung Galaxy Gear S2 Watch 62010.jpg
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  3. 3
    Next, press the home key to move down through menu options until the 'Recovery' option is selected.
    Hard Reset a Samsung Galaxy Gear S2 Watch 27852.jpg
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  4. 4
    When the 'Recovery' option has been selected, press and hold the home key.
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  5. 5
    Continue holding the home key until your Galaxy Gear S2 starts the process of rebooting.
    Hard Reset a Samsung Galaxy Gear S2 Watch 90142.jpg
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  6. 6
    Once the device reboots, you will be able to use it as normal by connecting it to your phone.
    We explain how to do that in our tutorial on connecting the Galaxy Gear S2 watch to your phone.
    Hard Reset a Samsung Galaxy Gear S2 Watch 74901.jpg
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  7. 7
    Note that if you do not perform these steps quickly, your Gear S2 will simply restart itself normally; and you will need to start the process again from the beginning.
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Hard Reset a PIN Locked Galaxy Gear S2

  1. 1
    If you have a PIN lock on your Galaxy Gear S2, and you are unable to access the power down menu, you will simply want to hold the power down button until the device reboots.
    Hard Reset a Samsung Galaxy Gear S2 Watch 20207.jpg
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  2. 2
    Once the device reboots, please follow the steps indicated in the section above to complete the hard reboot process.
    If you have questions, or run into problems, please let us know in the questions section at the end of this article, and we will help you fix them.
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Additional Tips

  • Be very careful when selecting menus. If you select the wrong menu option, your device will boot into the mode specific to that option. For example, in the screenshot below we have a device stuck in wireless download mode. If you are stuck in the wireless download mode, you will need to press and hold the home button until your watch restarts. However, if your watch has already started downloading options, you will need to wait and then exit the menu, starting the hard reboot process from the beginning.
    Hard Reset a Samsung Galaxy Gear S2 Watch 50970.jpg
  • If you have problems with any of these steps, ask a question for more help, or post in the comments section below.

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Article Info

Categories : Samsung Galaxy

Recent edits by: Eng, Anonymous, Train Wreck

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