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Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by rj manlimose, Anonymous, Dougie-1, Eng and 4 others

Questions and Answers

How to recover files from a Gmail locked Samsung Galaxy S2?

I have a Samsung Galaxy S2 that had the pattern attempted too many times. It is now asking for a Gmail and password that I do not remember. I would simply Hard Reset, and start fresh, but I have irreplaceable pictures on the device I would like to try to recover. Any help would be wonderful, even if I lose some of the files I will be happy.

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Before performing a hard (or factory) reset on your Samsung Galaxy S2, try to log into your Google account. Logging into your Google account will unlock your phone, allowing you to remove or change the lockscreen pattern to something you can remember. If you don't remember your Google account information, you can try to recover it by going to this Google website. If you can't recover your Google account information, you unfortunately will not be able to unlock your Samsung Galaxy S2 without losing your phone's information, including your photos. You will need to perform a hard (or factory) reset to unlock your device at this point. To learn how to perform a proper Factory Reset on your Android phone, read through and follow the steps in this great VisiHow how-to article. Once the reset is complete, be sure to log your Samsung Galaxy S2 into Google account to which you know the information so you don't have to Factory Reset your phone in the future if you forget the password again. If you need to sign up for a new account, you can do so here. In addition to logging your Samsung Galaxy S2 into a Google account, you should also write down the pattern that you choose to lock your phone with on a piece of paper so you can refer to it in the future should you forget both the pattern and your Google account information. Keep this piece of paper in a safe and secure place so it doesn't become lost or stolen.

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Screen froze and can't access files?

Please, my phone screen has frozen, I can't touch the screen to do anything and I have stuff on the phone that I want to copy into my PC, can you help me please?

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My cell just freezes on the home screen?

My memory is full though.. it won't connect to PC via USB

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I set up content lock with my Google account and now I'm unable to view locked files?

I set up a content lock on my photos and memos and I know which Google account I set it up to and I know my passcode, but when I go to view my locked photos it won't even let me see them and when I go to click on an individual picture it says "file locked by Google account and cannot be unlocked", I'm not sure how to fix this.. I have tried: I've tried just about everything, logging into my Google account and seeing if anything in there would disable It.. I think it was caused by: I set up content lock linked up with my Google account, I'm really not sure what could have caused this, my photos are locked twice once behind a passcode and second behind my Google account.

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The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

More questions and answers

How to recovery my email and password for my Google account in my Galaxy S2 plus?

How to recovery my email and password for my Google account in my Galaxy S2 plus. I have tried: Many things including trying different passwords. I think it was caused by: Tried to reset my phone after being attacked by virus

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Categories : Tech

Recent edits by: harvn, kirpokyere, Calob Horton

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