Q&A from the article:

Perform a factory reset on Android Device

Edited by DivahN, Eng, Alma, reem badran and 1 other

Questions and Answers

Hi, I tried the hard boot, but it says board test: fail?

My phone won't switch on, it shows the Huawei animation forever, what should I do? It just says board test fail when I try to reboot it. I have tried: I tried to take out the battery and trying again, then I googled some info and I was told to reboot the phone, but when I do that, it still says board test fail. I think it was caused by: I'm not sure, I thought maybe its the software or battery!

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Phone can not turn on my Huawei phone try to open it paused on Huawei logo for a long time?

I am trying to turn on my phone and its paused on Huawei logo and I tried pressing on power and high volume yet it gives me broadcast fail. I was not able to solve the problem after I have done all the steps. I have tried: I removed the battery 5 minutes

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I charged the battery and the phone was switched off till 100% and tried to open still paused on the Huawei logo

I tried the power and high volume together. I think it was caused by: I do not know it might be an update or an application

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More questions and answers on this topic can be found here: My boot menu is in Chinese language

The above questions are from the following wiki...
Perform a factory reset on Android Device

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Categories : General Android Mobiles & Tablets

Recent edits by: reem badran, Alma, Eng

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