Q&A from the article:

Backup Data on Samsung Galaxy S5

Edited by Anonymous, Calob Horton, marius, umberb and 14 others

Google Sync.jpg

Questions and Answers

Getting contacts back after hard reboot?

Rebooted phone synced with Google (I thought). Only 2 contacts made it.

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Associating your phone with a Google account will only back up your contacts if, when you make new ones, you choose the "Google contact" option at the top of the Create a contact screen. If you don't choose this option, your contacts will not sync with your Google account and will be erased when you perform a Hard Reset on your Samsung Galaxy S5.

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Hello, just looking for the best way to backup an S5?

Wife has a new S5. She had an iPhone 4S. I want to be able to both backup her phone on a Win7 OS computer and if possible transfer her iPhone music library onto the phone.

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How to transfer data from Samsung Galaxy S4 mini in Samsung Galaxy S5?

I want to transfer phone book, photos, etc.

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Using the Bluetooth connection feature is one of the easiest ways to transfer your books or photos from the Galaxy S4 mini to the GS5. Alternatively, you can use the Samsung Kies program on your PC. With this program you can move your files from the phone to PC and vice versa.

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If you haven't used Kies in the past, follow the steps below to install and use Kies:

  1. 1
    Open a web browser.
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  2. 2
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  3. 3
    Scroll down to the 'Downloads' section.
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  4. 4
    Click on 'Kies 3'.
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  5. 5
    Now the Kies program will be downloaded to your PC.
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  6. 6
    Once it's downloaded, launch it.
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  7. 7
    Follow the instructions in the setup to install the program.
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  8. 8
    When the installation process is completed, open it.
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  9. 9
    Plug both of your phones into the PC.
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  10. 10
    When your phones are identified by Kies, click on the 'Backup/Restore' option.
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  11. 11
    From the left panel, select 'Transfer between devices'.
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  12. 12
    Mark the contents that you want to transfer between your phones.
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  13. 13
    Click on 'Send'.
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  14. 14
    Wait for the transferring process to complete.
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  15. 15
    Once the process is finished, click on 'Complete'.
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  16. 16
    Now your contents are shared between both of your devices.
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If you need more help using the Kies program, let us know in the Q&A section below.

Backup Samsung Galaxy S3 to Kies, trying to restore onto Samsung Galaxy S5?

I backed up all data from mobile phone Samsung Galaxy 3 phone using Kies program, now tried to restore the file back onto Samsung Galaxy S5 phone. Kies doesn't seem to recognize the S5 phone?. Please can you help

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The above questions are from the following wiki...
Backup Data on Samsung Galaxy S5

More questions and answers

See more questions like this: Where in the Samsung Galaxy S5 are the memos physically stored

How do I Back up info. on Galaxy S5 , save my contacts and how do viruses work?

I want to back up the details, but then not have it automatically reinstalled, I want to choose what can be reinstalled, also do viruses also get "backed up" or "sent to the cloud" because I think my phone has a virus and therefore the Factory Reset.... Also how do I save/back up my contacts?

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I am willing to create a full backup for my Samsung S5?

I need to create a full backup as I will go ahead and try to install another OS version on this phone.

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My Samsung S5 camera failed many times?

I have tried all the methods mentioned in the website but the problem still persist. Should I change to new phone, it is still under warranty. The problem is I have to backup all my information and I bought some apps earlier then if I change phone does that mean I have to buy the apps again. There is a lot of hard work put into the app (games mostly). Please advice

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I'm changing to S5 from iPhone. How do I back up my S5 as I did with iTunes?

I want to back up all data such as music, pictures, and contacts.

In order to back up data with Samsung smartphones, you will need either Smart Switch. If Smart Switch refuses to recognize your smartphone, then use Kies. In order to back up data in Smart Switch, plug your smartphone to your computer with the original USB cable, and install the USB driver. Open Smart Switch, click "Backup", choose what you want to back up, and click "Confirm". If you are using Kies, then click "Back up/Restore". Click "Data backup". Check what you need and click "Backup".

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How do I get the backup info into the new phone?

I have a replacement Galaxy S5, I have followed the instructions to backup my files to my Gmail or Google account. I don't know if it's really there or how to retrieve this info. I am now charging the new phone I received today

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How do I back up my apps, contacts, images and everything else from my current phone without manually doing it into my new phone?

My screen is cracked due to my dog chewing on it this morning. I need to send my phone in to get a new one through my insurance but I need to back up my data. I only own a Macbook at home, and Apple and Samsung don't usually mix well

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Hello. How do I transfer files to a new SD card from the old one?

Hello. The 64GB SD card in my Galaxy S5 says it's "corrupted". I purchased a 128GB SD card and now need to transfer some files over to it. How do I do that and not corrupt my new SD card?

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I have a new Galaxy S5 after years of an iPhone...how can I ensure that my backup includes my settings and apps and preferences?

Husband used Kies to backup from one phone but had to repurchase apps and reset everything the way he wanted it.

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Can not back my phone to my laptop?

Want to back up my phone to my laptop

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Backing up pictures, numbers, etc to my computer so I can free up space on my phone?

Need to save pics to computer, save phone numbers, and save files so phone can operate normally

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Can I sync pictures from phone to my cloud using USB cord?

My phone screen has gone black and I noticed that my phone stopped syncing pictures back in February!

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Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: MrH, ll, jonboy

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