Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

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Questions and Answers

Forgot my password but I don't want to reset?

A reset will delete all of my WhatsApp conversations, photos, and emails. What can I do?


You can simply reset your password, by visiting the Google Account Recovery Portal. You will be guided through a series of questions by Google, which will let Google remotely reset your password. Once this is done, you will need to set a new password, and then you will be able to access your device again, without needing to perform a Factory Reset, or losing any of your WhatsApp conversations from your message list.

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See more questions like this: Hi Jerry I forgot my login password and don't want to hard set my phone

How to unlock a Samsung Galaxy S5 without factory resetting?

I did a system update on my phone last night because I haven't used this phone in a while so it needed it. I went to bed and woke up and there is a password on my lock screen, and I definitely didn't make one? Now I am locked out of my device and I really don't want to factory reset. I have tried: I have not tried any methods yet. All methods I have found need to be on the phone to get it.. I think it was caused by: Factory reset on the phone is the only thing I can think that could have done this.

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First, try Samsung's Find My Mobile to see if you can unlock your device using their website. If this does not work, then attempt a password like 0000, 1234, the last 4 digits of your IMEI, or NULL. Eventually, after enough attempts, you will see Forgot Password or an option to login using your Google Account.

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Forgot lock screen pin for my old GS3?

I am trying to access some information on my old GS3, but I can't remember my lock screen pin to save my life! I tried to go the Google.com/Android/devicemanager route, but since my phone is not activated on Verizon anymore I can't use it. Is there any way to get around this and get back into my old phone?! HELP!!

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You are trying the wrong Google program. You need Google Accounts Recovery if you are not using the same Google Account right now with a newer phone. Otherwise, you will have to hard reset. It is an older phone so hopefully, you will not lose data you want when you hard reset.

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See more questions like this: How can I unlock my screen password without total loss of data?

Can I open the phone with password without resetting it?

Hi there, can you help me with my Note3? I forgot the password. if I am going to Hard Reset it, it will probably wipe out all the photos and mp3. Can I open the phone without resetting it?

You can open your Note3 either with Samsung's Find My Mobile or attempting until you see Forgot Password which will give you the option to use your Google Account. If you do not know what it is, go to Google Accounts Recovery.

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If Android Device Manager was already enabled on your phone, to get back your passwords, you can log in your Google account and connect to network as well as turn on GPS.

1. Visit the website to reset your Pin numbers and passwords: https://google.com/android/devicemanager 2. After you sign in, please choose your device and wait for it to be detected by the PC, then click "Lock" in the window and reset your passwords.

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The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data
More questions and answers

My encryption password is not being recognized?

I have just set up encryption and waited for it to encrypt the phone. However, when it rebooted, it doesn't recognize my password.

I'm happy to Factory Reset it but my home key is broken so I can't even get to the boot menu! I'm using a Galaxy S2

Once the phone reboots the first time, this is when the Encryption process starts. It can take over one hour. Since your Home button is broken, you can hard reset using the ADB tools method. The Encryption is irreversible unless you factory reset the device.

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I need to get my passcode for my Samsung S4 without a factory reset?

I don't need to change my Google email password. I need to have my passcode emailed to me if possible for my Samsung S4. I reset my passcode and forgot the code and now unable to retrieve my messages or phone numbers. I don't want to lose all my contact info, since I have not backed it up on my Google account.

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You do not change your password. You use your Google Account to login once you have clicked forgotten password. This way you will not have to hard reset the phone and can access it immediately after you use the Google Account method.

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Samsung Galaxy S6 Edge SM-G925P?

I am locked out of my phone completely. It is encrypted and won't take my password and I don't know my PIN. I am in the middle of a civil lawsuit and there is a lot of photographic and video evidence on it, therefore I can't afford to lose my data. I do have an external card reader, but my SIM card is not compatible. Help!

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Login in from the PC to Google Photos. You may be able to see the photos in there as long as you had Sync enabled with your Google Account on your phone. You can click the cloud at the top of the page to upload them to the PC. Then go to Samsung's Find My Mobile and try to unlock your phone from there.

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See more questions like this: How can I use delete my Samsung account for a Galaxy S6 without the password?

Move all pictures and audio files to a safe place?

I want to reset S3 phone to factory settings

Follow the steps in the main article on how to do this. You can transfer to your PC for a safe place. You also can go into the Settings and click Backup before you factory reset.

If you have problems with any of the steps in this article, please post in the comments section below.


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Recent edits by: Anna1lee, tjjeffords, Maria

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