Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by kmendozaftsm, Anonymous, tk, Dougie and 28 others

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Questions and Answers

Forgot my password but I don't want to reset?

A reset will delete all of my WhatsApp conversations, photos, and emails. What can I do?

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You can simply reset your password, by visiting the Google Account Recovery Portal. You will be guided through a series of questions by Google, which will let Google remotely reset your password. Once this is done, you will need to set a new password, and then you will be able to access your device again, without needing to perform a Factory Reset, or losing any of your WhatsApp conversations from your message list.

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See more questions like this: I have forgotten my password on my phone, but I don't want to format my phone. Can you help me

I pressed the home button, volume down button, and lock button at the same time?

What is this doing to my device? Will it reset it?

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Depending on the Android device that you are using, this is a pattern that can initiate a Factory Reset. This will wipe all data from the phone, and restore it to a factory default setting, as if it were new, and out of the box, with no apps or other programs installed other than what shipped with your phone. If you're having trouble, or need to know what next steps you should perform, please reference our guide on how to factory reset an Android device. You'll find a complete list of steps, with images, to show you what needs to be done in order to reset your device to a factory default state. If we can be of more help, please let us know.

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How to unlock a Samsung Galaxy S5 without factory resetting?

I did a system update on my phone last night, because I haven't used this phone in a while so it needed it. I went to bed and woke up and there is a password on my lock screen, and I definitely didn't make one? Now I am locked out of my device and I really don't want to factory reset. I have tried: I have not tried any methods yet. All methods I have found need to be in the phone to get it.. I think it was caused by: Factory reset on the phone is the only thing I can think that could have done this.

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First, try Samsung's Find My Mobile to see if you can unlock your device using their website. If this does not work, then attempt a password like 0000, 1234, the last 4 digits of your IMEI, or NULL. Eventually after enough attempts you will see Forgot Password or an option to login using your Google Account.

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See more questions like this: I forgot my Z3 pattern and I want to unlock my device without resetting?

How to unlock my Samsung Note2 if I forgot my password without losing my data?

I put a pin like I always do to keep my phone locked. I have to always enter it twice. But today I put my gloves, and when I locked my phone as usual with the same pin #, apparently, probably because I was using the gloves I somehow entered the wrong pin, twice!!, and locked my phone as usual. When I went to use my phone later, I put the pin # it said it was the wrong one. I am guessing because I was using the gloves I probably pressed the wrong numbers at some point. Now I have no idea which number I entered wrong. I have tried several combinations, I even put the gloves back and tried putting the usual code and tried different #'s and nothing. Please help! I don't want to lose my data.

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What you will want to do is pull the battery for a soft reset. Put in the correct pin again and see if it unlocks the phone. Attempt until you see the Forgot Password if it is still not taking the right password.. You may also be able to use Samsung's Find My Mobile to unlock your phone.

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The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

More questions and answers

See more questions like this: I forgot my Samsung Galaxy A3 pin, can you help me?

Forgot Mobile Anti-Theft PIN, my phone is Tecno smartphone?

The home screen comes up and after I enter the pin code, it brings up another screen and asks for privacy protection password, I remember activating this few months back with my sister, she was demonstrating what the phone is capable of and I didn't take it seriously. Now, I swapped SIM CARD and it asks for PIN (privacy protection). Also, I do not wish to reset, I've got a lot of cool applications and don't want to go through the hustle of downloading them, thanks

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Put in the old SIM and disable the SIM Lock under Security Settings. You should then be able to put in the new SIM. The old SIM will have to be active still though for this to work. If it is not then your only option is to use a SIM unlock tool or hard reset.

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See more questions like this: How do I get my tablet to work when I forgot my pin code?

I forgot my pass-code and I was wondering what can I do to fix It.... The face recognition comes on but it doesn't recognize me?

I've tried everything but It won't work. I am trying to fix this before I go to get it fixed

Yes, use your Google Account to access the phone or if you have a Samsung then try the Samsung Find My Mobile. Once you have logged in you will want to go into Settings and clear your credentials. This will disable or delete your pinlock but you can then set a new one up.

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See more questions like this: How can I unlock my device since I forgot my pass-code

Forgot lock screen pin for my old GS3?

I am trying to access some information on my old GS3, but I can't remember my lock screen pin to save my life! I tried to go the Google.com/Android/devicemanager route, but since my phone is not activated on Verizon anymore I can't use it. Is there any way to get around this and get back into my old phone?! HELP!!

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You are trying the wrong Google program. You need Google Accounts Recovery if you are not using the same Google Account right now with a newer phone. Otherwise, you will have to hard reset. It is an older phone so hopefully, you will not lose data you want when you hard reset.

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See more questions like this: I have a Samsung Galaxy S3 which I forgot my PIN-code to.

How do I find out my lost password?

I changed my password and phone is not accepting it. I put it in 8 times and have one more time before it says I lose my data including pictures of my newborn daughter

If you changed the password via Google's Device Manager then you will be suspended from using the phone for 72 hours. If you have changed your password via another means, login to Gmail from your PC. Go into My Account and then Security. In there you will see an option for Applications. Check to make sure that you have 2 step verification disabled. If you have a Samsung then try the Find My Mobile option before hard resetting.

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Can I open the phone with password without resetting it?

Hi there, can you help me with my Note3? I forgot the password. if I am going to Hard Reset it, it will probably wipe out all the photos and mp3. Can I open the phone without resetting it?

You can open your Note3 either with Samsung's Find My Mobile or attempting until you see Forgot Password which will give you the option to use your Google Account. If you do not know what it is, go to Google Accounts Recovery.

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If Android Device Manager was already enabled on your phone, to get back your passwords, you can log in your Google account and connect to network as well as turn on GPS.

1. Visit the website to reset your Pin numbers and passwords: https://google.com/android/devicemanager 2. After you sign in, please choose your device and wait it to be detected by the PC, then click "Lock" in the window and reset your passwords.

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See more questions like this: How do I open my phone without a Hard Reset

I forgot my password but I have a lot of important files?

I mean pics and videos, I want to save them on my computer and after this format my mobile

You can follow the steps in the main VisiHow article at the top of this page in the Bold Title. This will allow you to learn how to transfer your files before hard resetting the device. You may also want to use the Google Account way to login so that you do not have to hard reset at all.

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Password problems on Galaxy Note5?

I have a Galaxy Note5. I reset the password to be numerical and now it does not recognize that code. how do I fix the problem without resetting?. I have tried: I have tried 3 different passwords and restarting the phone. I think it was caused by: I forgot the backup password for my fingerprint so I got in through the Gmail account, reset the password options to numerical password and now it doesn't recognize the password I put in

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Get back in through your Google Account like you did before. Once you are in the phone, go into Settings and delete your credentials. You will have to set up all the passwords again including your fingerprint one. Also, try unlocking the phone with Samsung's Find My Mobile.

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See more questions like this: Can't remember my passcode to Galaxy S3?

I have Samsung Note4, fingerprint unlock option is gone?

Only backup password option is available and I am entering the correct password but didn't get accepted and also there is no option for Google sign-in password recovery. I don't want to reset my phone and lose my data.. I think it was caused by: When the phone is in charging my wallet was on the phone, maybe wallet leather gives impression of wrong fingerprint scan and it locked or maybe there is a virus damage the finger scan or password data file.

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Unlock with Samsung's Find My Mobile. If you attempt the wrong password enough, you will see an option to click Forgot Password. This takes you to where you need to go to login with Google.

See more questions like this: My Samsung S6 won't recognize my fingerprint?

My encryption password is not being recognized?

I have just set up encryption and waited for it to encrypt the phone. However when it rebooted, it doesn't recognize my password.

I'm happy to Factory Reset it but my home key is broken so I can't even get to the boot menu! I'm using a Galaxy S2

Once the phone reboots the first time, this is when the Encryption process starts. It can take over one hour. Since your Home button is broken, you can hard reset using the ADB tools method. The Encryption is irreversible unless you factory reset the device.

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The screen of my Tecno smart phone has locked and requires that I enter my Privacy protection Password of which I do not remember?

The screen of my Tecno smart phone has locked and requires that I enter my Privacy protection Password, of which I do not remember. I have logged into AVG anti theft site but the options that I have to reset the password or to unlock the screen doesn't work because phone is offline. Is there a way I can have my WiFi turned on to allow the process, or what other alternative do I have to resolve the problem

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If you are at home or in a place where you have connected to WiFi in the past or have data on the phone then you can use AVG Mobilation to unlock your device.

See more questions like this: I am locked out of my Samsung Note4 main screen ..help.. do not want to wipe my phone?

I need to get my passcode for my Samsung S4 without a factory reset?

I don't need to change my Google email password. I need to have my passcode emailed to me if possible for my Samsung S4. I reset my passcode and forgot the code and now unable to retrieve my messages or phone numbers. I don't want to lose all my contact info, since I have not backed it up on my Google account.

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You do not change your password. You use your Google Account to login once you have clicked forgotten password. This way you will not have to hard reset the phone and can access it immediately after you use the Google Account method.

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See more questions like this: How to unlock Samsung S6 screen without having to go through the hard reset?

Samsung Galaxy S6 Edge SM-G925P?

I am locked out of my phone completely. It is encrypted and won't take my password and I don't know my PIN. I am in the middle of a civil lawsuit and there is a lot of photographic and video evidence on it, therefore I can't afford to lose my data. I do have an external card reader, but my SIM card is not compatible. Help!

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Login in from the PC to Google Photos. You may be able to see the photos in there as long as you had Sync enabled with your Google Account on your phone. You can click the cloud at the top of the page to upload them to the PC. Then go to Samsung's Find My Mobile and try to unlock your phone from there.

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See more questions like this: Forgot pin code (Samsung Galaxy core)

Move all pictures and audio files to a safe place?

I want to reset S3 phone to factory settings

Follow the steps in the main article on how to do this. You can transfer to your PC for a safe place. You also can go into the Settings and click Backup before you factory reset.

I locked myself out of my phone with the Microsoft app that is supposed to communicate with both devices, very frustrated, after 5 attempts it locks for 30 seconds, after 10 attempts it locks for 45 sec and so on...Can you help with this?

Question detail in question box. I have tried: Resetting through PC. I think it was caused by: Microsoft security app downloaded through PC and then auto loaded to phone

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See more questions like this: Need help in unlock my phone without master reset?

Is there a cost for this service?

If so, just disregard. Otherwise I need to know how to reset a voicemail for Samsung Galaxy 3 if I do not remember the old password. I have tried: Contacting my carrier. I think it was caused by: Forgetting the password

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I want your email address so we can have a private chat to get to know more about each other?

To get to know more about you. I want your email address so we can have a private chat to get to know more about each other

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Recent edits by: tjjeffords, Maria, waseem071

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