Fix Google Chrome Errors and Crashes
Edited by Sean Zylow, Eng
Why Downloads are Blocked
Why the download was blocked
Your file download may have been blocked for one of two reasons:
- 1Chrome thinks it might be a malicious, unwanted, or uncommon file.Advertisement
- Malicious: You tried downloading malware.
- Unwanted: You tried downloading a deceptive piece of software. This program, disguised as a helpful download, may actually make unexpected changes to your computer.
- Uncommon: You tried downloading an unfamiliar and potentially dangerous piece of software.
- 2Chrome has found that the website you tried to download the file from has been known to distribute malware.Advertisement
Fix the error "You cannot visit [this website] right now because..."
If you're seeing the error "You cannot visit [this website] right now because…," it might be for a few reasons:
- Your Internet connection is preventing the page from loading securely
- Your computer is not able to make a secure connection with the page
To fix the problem, try the following tips.
- 1Check your Internet connection.Make sure you're connected to a safe WiFi or Internet connection. Google Chrome checks that the page you're trying to load is the page that it claims to be. If your connection isn't secure or Chrome can't verify the page identity, it might prevent you from loading it.Advertisement
- 2Try loading the non-secure version of a page.Secure webpages usually start with https:// in the address bar. If you're not sure if you're on a safe WiFi connection, try loading the non-secure version of a webpage.
- Open Chrome and the webpage you're trying to load.
- In the address bar, delete https:// and replace it with http://.
- Press Enter.
- 3Check your clock.If your computer or phone's date and time are wrong, that could cause the error. To fix, update your device's clock and double-check the date.
- 4Load the page in incognito mode.Try opening the page in incognito mode. If it works there, it means one of your extensions is causing the problem and you should remove any unneeded extensions.
Fix file download errors in Google Chrome
If you get an error message on Chrome when you try to download apps, themes, extensions, or other files, try these fixes.
If you see a message like "Network Error":
- 1Make sure your Internet connection is working normally.Chrome will automatically resume the download.
- 2You can also resume the file download by clicking the Down arrow > Resume.
- If you still can't download, then your Internet connection may not be stable.
- 'Network Error' is different from the "Network failed" error that can appear when you try to install a Chrome extension.
If you see a message like "Server Problem," try to download later, or contact the website owner.
- 1Network failed.If you see "NETWORK_FAILED" when you try to install an app, extension, or theme from Chrome Web Store on Windows, unwanted software may be blocking the installation. To fix the error:
- First, remove the unwanted software. Then, try to install the app, extension, or theme again.
- If you still can't install the app, extension, or theme, reinstall Chrome.
- 2Blocked download.This error means that your computer's security settings blocked the file. On Windows: Windows Attachment Manager removed the file you tried to download. To see what files you can download or why your file was blocked, check your Windows Internet security settings.
- 3No file.This error means that you're trying to download a file that doesn't exist on this website. To fix the error, contact the website owner, or try to find the file on a different site.
- 4Virus scan failed or Virus detected.These errors mean that your virus scanning software might have blocked you from downloading a file.
- Check your virus-scanning software for details about why the file was blocked.
- On Windows: Windows Attachment Manager removed the file you tried to download. To see what files you can download or why your file was blocked, check your Windows Internet security settings.
- 5Disk full.This error means that there's not enough space on your computer to download the file. To fix the error:
- Delete some files from your computer.
- Empty your Trash.
- 6Insufficient permissions or System busy.These errors mean that Chrome couldn't save the file to your computer. To fix the error:
- Cancel the download and try again.
- Instead of clicking the file to download, right-click the link and select Save link as.
- Be sure to download files to a place on your computer you have access to, like your Desktop or Documents folder. You can change download locations.
- 7Needs authorization.This error means you don't have permission to download the file. To fix the error, contact the website or server owner, or try to find the file on a different site.
- 8Forbidden.This error means you don't have permission to download this file from the server. To fix, go to the website where the file is hosted. Check if you need to sign in (or provide some other authentication). If you can't sign in, contact the website or server owner, or try finding the file on a different site.Advertisement
- If you have problems with any of these steps, ask a question for more help, or post in the comments section below.
Categories : Google
Recent edits by: Sean Zylow