Factory Reset a Digital2 D2-962G Tablet

Edited by Grimm, Dougie, vc, Eng

This article is part of our series on the Digital2 D2 Tablets. If you need help with a different device, please reference the parent guide.
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How to Factory Reset Your Digital2 D2-962G 9" Tablet

Follow these steps to reset the D2962G to it's factory default state.

A unique set of steps must be followed to restore your D2 962G to a factory default status. This guide provides a set of easy to follow steps that will help you do it yourself.

Howikis-D2-962G-tablet.png
  1. 1
    Shut down the D2 tab.
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  2. 2
    After the tab is shut down, press the 'Volume Up' button, and hold it.
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  3. 3
    While still holding the 'Volume Up' button, press the 'Power' button, and hold it too.
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  4. 4
    Hold both the 'Volume Up' and 'Power' buttons until the Digital2 logo appears, or about 5 to 15 seconds.
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  5. 5
    When the Digital2 logo appears, let go of the 'Power' button, but keep one finger on your 'Volume Up' button.
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  6. 6
    Keep holding your 'Volume Up' button, and you should see the 'Android System Recovery' menu appear.
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  7. 7
    As soon as your 'Android System Recovery' selection menu appears, let go of your 'Volume Up' button.
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  8. 8
    Then, scroll down the menu, using the 'Volume Down' button to to navigate, until you reach 'wipe data/Factory Reset'.
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  9. 9
    One press of the 'Power' button will let you select 'wipe data/Factory Reset' from the menu.
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  10. 10
    Then, using the 'Volume Down' button again, select 'Yes - delete all user data', and press your 'Power' button once to select it.
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  11. 11
    After a few minutes the Factory Reset of your Digital2 tab should complete.
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  12. 12
    Now your device should be in it's original factory state.
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Tips and Suggestions for Factory Resetting Digital2 Tablets

The following tips will help reset your D2 Android Tab to it's factory default state.

  • Make sure your device is fully charged. Losing power part way through resetting an Android device to a factory default state can leave your device in an unrecoverable state.
  • Back up your data. Any information on your D2 Tablet will be deleted when you perform a Factory Reset.
  • Do not plug in or unplug your device to any power or USB ports while you are performing a factory restore, unless you have been specifically instructed to do so by alternate instructions from Digital2.

Questions and Answers

I went through the steps to reboot my tablet, but it is back to the Digital2 screen again and it is not doing anything?

How can I get it to start when it is still not doing anything.

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I've been trying to reboot my Digital2 G962 tablet, and I followed all of the steps in the instructions, but it keeps taking me back to the system recovery screen?

I followed all of the instructions, but it keeps taking me back to the system recovery screen. How do I reboot the tablet?

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If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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Article Info

Categories : General Android Mobiles & Tablets

Recent edits by: vc, Dougie, Grimm

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